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Optimum outages and service status in Matawan, New Jersey

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Full Outage Map
  • Optimum generated 0 outage signals in the last 24 hours around Matawan, including 0 direct reports.
  • The most common problems reported in this area mention TV.
  • 100% TV (100%)

Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.

Problems in the last 24 hours in Matawan, New Jersey

The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Matawan, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Matawan, New Jersey

The most recent Optimum outage reports came from the following cities: South Amboy, Morganville, and Middletown.

CityProblem TypeReport Time
South Amboy TV 24 days ago
Morganville Wi-fi 1 month ago
Morganville Internet 1 month ago
Middletown Total Blackout 2 months ago

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optimum Issues Reports Near Matawan, New Jersey

Latest outage, problems and issue reports in Matawan and nearby locations:

  • YankeesLauren
    Lauren (@YankeesLauren) reported from Matawan, New Jersey

    Hi @optimum, where did my internet go? Still working here, HELP!!

  • affman1964
    John Affriol (@affman1964) reported from Matawan, New Jersey

    @OptimumHelp ur internet speeds are so freakin slow today, what is going on?

  • lordartec
    Artec (@lordartec) reported from Keansburg, New Jersey

    @OptimumHelp what is the status of the fiber outage in 07734 zip code this is unacceptable especially when I have to work from home. Why did I switch from @verizonfios like an idiot for

  • affman1964
    John Affriol (@affman1964) reported from Matawan, New Jersey

    @OptimumHelp why does ur internet sucks so bad, every Friday night at 9 pm dead, spinning circles, why am i paying for #optimumsucks #worstspeedsever

  • sburnett729
    Scott of Rivia (@sburnett729) reported from Old Bridge, New Jersey

    I've been transfered twice @OptimumHelp just let me cancel my tv service...I'm upgrading to gig internet so you're still getting my money!

  • rasslinrob
    RasslinRob (@rasslinrob) reported from Matawan, New Jersey

    @optimum You have cost personal businesses so much money for being unreliable and have terrible service!! Should be ashamed of yourself!!

  • annhunt101
    Ann (@annhunt101) reported from Old Bridge, New Jersey

    @optimum your Internet service is horrible. You truly have us all by the *****.

  • cherigolub
    Cherí Golub 🦋 (@cherigolub) reported from Robertsville, New Jersey

    Any idea when we can expect service back, @OptimumHelp @optimum?

  • BobbyBunka1
    Bobby Colucci (@BobbyBunka1) reported from Brownville, New Jersey

    @optimum why is it I call to cancel my service after being treated like a second class citizen, only to be persuaded to try Altice for less and actually get more. Well your tech comes at 10:45 for an 8-11 appt. Starts setting it up then a half hour later can't finish it.

  • vball0069
    David Levy (@vball0069) reported from Strathmore, New Jersey

    @optimum is the worst. I called up 2 days ago because my Showtime channels were missing. They turned it back on but deleted my DVR. Now all my recorded programs are gone.

  • Pmasur
    My name’s not rick (@Pmasur) reported from Strathmore, New Jersey

    No @optimum, I am off NEXT week, not THIS week. Turn the damn internet back on

  • jmgallo
    Jim Gallo (@jmgallo) reported from South Amboy, New Jersey

    Hey @optimum, internet service in South Amboy keeps cutting out. No I don't want to call you. Just fix it please.

  • lordartec
    Artec (@lordartec) reported from Keansburg, New Jersey

    Very poor start @OptimumHelp I still cannot login to the website. Due to an known outage. Very disappointed so far, spending 2 hours on the phone with tech support to escalate to find out its a major backend issue with fiber accounts

  • mtobacco
    Mohammed Ataulla (@mtobacco) reported from Morganville, New Jersey

    @OptimumHelp Is there an issue with Optimum internet service in Morganville NJ?

  • mammabarrett75
    ALB (@mammabarrett75) reported from Marlboro, New Jersey

    @XoGiovannaXo @ATT @DIRECTVService @DIRECTV @NexstarNetwork @BH90210 @optimum Oh that’s terrible. You need a new provider. Seems like all the local channels are leaving @DIRECTV. Wonder why 🤔🤔🤔

  • punxave
    Ian Hill (@punxave) reported from Sayreville, New Jersey

    Don't get @optimum for ANY services. They haven't worked in the months we've lived here. So I bought my own equipment. Same problem. Now it's my fault. What was your excuse when I used yours? How stupid do you think I am?!?

  • BobbyBunka1
    Bobby Colucci (@BobbyBunka1) reported from Brownville, New Jersey

    We today my #mondaythoughts are how does @optimum stay in business! I've dealt with a lot of big companies before, but this has to be the Worst Customer Service EVER! Almost Impossible to get a person on the phone. When you do you just get the run around! Very Disappointed 😟

  • cannonloria1
    Lori Cannon (@cannonloria1) reported from South Amboy, New Jersey

    @optimum ever since getting the iPhone 11 your app is useless to me! It always says it’s unavailable. I find this unacceptable! Can’t sign in to watch tv.

  • fredblock
    Fred Block (@fredblock) reported from Madison Park, New Jersey

    @OptimumHelp I’ve already spoken to three people. None of which seemed to care that I took a day off to be here. There is no direct path to speak to a manager without waiting for a callback. Call back timeframe can be 2 to 4 hours. How is that even reasonable? Your company is horrible.

  • affman1964
    John Affriol (@affman1964) reported from Matawan, New Jersey

    @OptimumHelp down again, no internet, every single F' ING DAY your service goes down, everyday. it cost me productivity at my job. Can you start providing me a refund for every lost min of service. #optimumsucks #optimumworseserviceevery

Optimum Issues Reports

Latest outage, problems and issue reports in social media:

  • mynamesmarcos
    soɔɹɐɯ (@mynamesmarcos) reported

    @OptimumHelp @optimum Do you know if an Arris SB8200 DOCSIS 3.1 modem is compatible and would be able to be provisioned on your cable internet? I do not have voice service (phone). Just want to make sure before purchasing, thank you.

  • JennG110
    Jenn (@JennG110) reported

    @jaybronious @optimum @AlticeUSA The absolute WORST customer service, ever. It took me a 2 hours phone call to cancel cable. This was after two prior one hour calls which were mysteriously dropped midway. Let them know you’ll be contacting the AG to file a complaint

  • g5vmnnpfkr
    him (@g5vmnnpfkr) reported

    @optimum your new AI commercials are trash. happy to be a spectrum customer now.

  • john19090117
    Johnny Jagemann (@john19090117) reported

    @optimum No MLB network and still a problem with MSG you guys are embarrassing! Don’t you realize you’re dying a slow painful death. Everything is streaming. And Verizon isn’t pulling these shenanigans. Get your **** together or I’m going to Verizon by the end of the week.

  • H3nrink
    Henry rinkewich (@H3nrink) reported

    @optimum @OptimumHelp @MLBNetwork what a good morning it would be to tune into the mlb network if you didn’t suck

  • SeanOfKelly
    Sean Kelly (@SeanOfKelly) reported

    So @optimum , where’s my refund for not having @MLBNetwork for the last 2 months? You’re providing your customers with less service and still charge the same prices? A refund is due. When should I expect to see it?

  • H3nrink
    Henry rinkewich (@H3nrink) reported

    @optimum @OptimumHelp when are you gonna fix the mlb network? Trash organization

  • milkmanjr91
    Blue&Gold Redneck (@milkmanjr91) reported

    @optimum @paramountnet It’s been a few days with no sound on the network? Called Optumum yesterday and did a reset and data reset - still nothing. Come on guys @BarRescue is new tonight and it’s hard to watch with no volume.

  • where_im_at
    Mel Bass (@where_im_at) reported

    .@optimum 8 hour outage, what gives?

  • DustinFinn
    Dustin (BusySignal-KE2EFX) (@DustinFinn) reported

    @OptimumHelp @optimum I am going to dig up the box at the end of the property to whats inside first. I have to make sure there is ZERO issue on my side or else the techs dont do anything.