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Google Fiber

Google Fiber Outage Map

The map below depicts the most recent cities worldwide where Google Fiber users have reported problems and outages. If you are having an issue with Google Fiber, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Fiber users affected:

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Google Fiber is a high-speed internet service provider owned by Alphabet Inc. It offers ultra-fast fiber-optic internet and, in some locations, TV services. Known for its gigabit speeds and straightforward pricing, Google Fiber is available in select U.S. cities.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
San Antonio, TX 13
Kansas City, MO 25
Oakland, CA 3
Aubrey, TX 4
Virginia Beach, VA 1
Seattle, WA 2
Oklahoma City, OK 5
Indianapolis, IN 3
Raleigh, NC 6
Salt Lake City, UT 8
Charlotte, NC 12
Philadelphia, PA 2
Los Angeles, CA 8
Wichita, KS 1
San Jose, CA 3
Clearfield, UT 1
Durham, NC 1
Austin, TX 16
Spring Lake, NC 1
Toledo, OH 1
Olathe, KS 3
Urbandale, IA 1
El Dorado Springs, MO 1
Grain Valley, MO 1
Fresno, CA 1
Winston-Salem, NC 1
Staten Island, NY 1
South Jordan, UT 1
Atlanta, GA 13
Cary, NC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Fiber Issues Reports

Latest outage, problems and issue reports in social media:

  • Enginee0121845
    Engineer (@Enginee0121845) reported

    @googlefiber Yeah cute why is your service so ******* ****, Jesus Christ I’m about to go back to Comcast

  • kapleesh
    Aneesh Khera (@kapleesh) reported

    @XI04Guy @googlefiber it's a mass issue. your site is also not showing any updates

  • Philippem_
    Philip (@Philippem_) reported

    @googlefiber Sellout!!! Horrible decision to seel to a PE. Shame on you

  • big_amerikaren
    E (@big_amerikaren) reported

    Leave it to @googlefiber to fail and give no time estimates on their network repair

  • colinnabity
    Colin Nabity (@colinnabity) reported

    We had our Google fiber installed in August of 2025. They said they were coming back to bury the line. They never did. My wife and I have probably spent an entire day on the phone with their overseas support who keeps on telling us they will be out to bury it. Last week the 80 year old neighbor tripped over it. It’s been over 6 months. @googlefiber @googlefiberhelp Going to start posting daily until this is buried. Absolute garbage support.

  • cprsmth
    anna (@cprsmth) reported

    @googlefiber and have been for three days, no resolution, Luke!

  • CodexHere
    ℂ𝕠𝕕𝕖𝕩, ℍ𝕖𝕣𝕖 (@CodexHere) reported

    does anyone have @googlefiber and can confirm whether customer service is American? @att clearly outsources, and their customer svc hates us, so I'd like to find an ISP that isn't garbage funding third world's with direct access to my funds and private information.

  • capn_mike
    Scoob (@capn_mike) reported

    @GoKnights_Go @LasVegasLocally @googlefiber First and foremost. Cox is a “mystery bill.” I cancelled that **** after one bill.

  • tyluhgween
    Tyler Green (@tyluhgween) reported

    @googlefiber there’s an outage in my area but I don’t know how big of an issue is, if it’s affecting many people or just a few houses. Can you provide any updates on an outage in Overland Park, KS? It’s been out for roughly 30 minutes

  • WJandc
    wjandc (@WJandc) reported

    @ATTHelp How about troubleshooting your service here? Whole neighborhood is down. Some of us are trying to teleport. Thanks for screwing that up. Why do I contour to pay for sporadic @ATT ? @googlefiber maybe you’re in our area now. Hopefully you can keep your services up.

  • GamingGuyRob
    Gaming Guy Rob (@GamingGuyRob) reported

    Hey @googlefiber when are you bringing fiber to thr Birmingham, AL area? Im tired of Spectrum and their terrible internet being the only option

  • NoWayJoWei
    kyle (@NoWayJoWei) reported

    @googlefiber seems like there's a massive outage based on downdetector and the fact I don't have wifi. I can't even look up my address on the Google fiber outage page because it gives me an error. How are we going to get notified about resolution?

  • ex_raritas
    Andrew Northern 𓅓 (@ex_raritas) reported

    I don’t say this lightly and I’m not one to rant online but @googlefiber is definitely some of the worst service I’ve ever experienced. I would steer clear as a consumer.

  • dappermarketer
    Chris Gadek (@dappermarketer) reported

    @jx @googlefiber no ****. how'd i miss this?

  • TLV4d3r
    Caleb Marquis (@TLV4d3r) reported

    @ex_raritas @googlefiber At least they'll refund you the duration of the outage.

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