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Google Fiber outages and service status in Austin, Texas

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Full Outage Map
  • Google Fiber generated 0 outage signals in the last 24 hours around Austin, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • 67% Internet (67%)
  • 33% Wi-fi (33%)

The latest reports from users having issues in Austin come from postal codes 78747 , 78701 , 78753 , 78727 , 78752 and 78702 .

Google Fiber is a high-speed internet service provider owned by Alphabet Inc. It offers ultra-fast fiber-optic internet and, in some locations, TV services. Known for its gigabit speeds and straightforward pricing, Google Fiber is available in select U.S. cities.

Problems in the last 24 hours in Austin, Texas

The chart below shows the number of Google Fiber reports we have received in the last 24 hours from users in Austin, Texas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Google Fiber. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Austin, Texas

The most recent Google Fiber outage reports came from the following cities: Austin.

CityProblem TypeReport Time
Austin Wi-fi 9 days ago
Austin Internet 16 days ago
Austin Wi-fi 19 days ago
Austin Internet 19 days ago
Austin Internet 24 days ago
Austin Internet 26 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Fiber Issues Reports Near Austin, Texas

Latest outage, problems and issue reports in Austin and nearby locations:

  • glasswar
    Eric S (@glasswar) reported from Austin, Texas

    And Google Fiber gets hooked up tomorrow. Tethering and tapping the neighbor’s ****** spectrum service wasn’t cutting it.

  • dougbies
    Doug Bies (@dougbies) reported from Austin, Texas

    My Google fiber went down, so I was forced to spend Friday night reading a book, just like boomers used to in their buggies on the Oregon Trail

  • txchicarose
    🥀; (@txchicarose) reported from Austin, Texas

    dudes, im just gone say it! as much as i never like Spectrum internet, it was NEVER this long during an outage… so disappointing @googlefiber! It also sucks coz I’m still #WFH!!

  • Nassergamez
    Nassergamez (@Nassergamez) reported from Austin, Texas

    @NewJamesTempest I mean when I did project stream (aka using my own hardware) it wasn't bad at all honestly... the input was priority and the graphic fidelity was really hardware dependant but I may have bias as 1. I have a Google fiber network and 2. I have a Nvidia Titan GPU during that beta

  • ThrillerX_
    Car Gonzalez 🧭 (@ThrillerX_) reported from Austin, Texas

    No Thriller Coin Talk Tonight dealing with Google Fiber issues our internet just went out about 2 hours ago! This Snowpocalyspe in Austin is terrible but at least this is worst at has been for us. Not at all complaining. Will be back tomorrow hopefully when everything melts.

  • txchicarose
    🥀; (@txchicarose) reported from Austin, Texas

    @geo502 @googlefiber They’re as bad as Grande - who sucked so much they had to change their name.. I still don’t understand all the hype over Spectrum-never did!! ATT was ALWAYS the best!!!!!

  • carrieplays
    carrie mills (@carrieplays) reported from Austin, Texas

    Here in south Austin our @googlefiber internet went out on 3/19 and they told us it would take 7 days to fix it!! Sure makes it hard to work from home.

  • lwaits
    Laura Waits (@lwaits) reported from Austin, Texas

    @Ask_Spectrum It's already reported. It's just frustrating when you have to cover for different team members because someone with Spectrum is down every week. Today is multiple people. I have @googlefiber so I'm always connected.

  • tehviking
    Brandon Hays (@tehviking) reported from Austin, Texas

    Google Fiber quasi-outage update: somewhere up the chain, there was a stale IP that needed to be released and Austin customers were frequently getting load balanced to nowhere. Funny that this stuff affects Google as much as anyone else.

  • glasswar
    Eric S (@glasswar) reported from Austin, Texas

    My house is noisy from Google Fiber being installed at the street, the elementary school under construction behind us and the giant trucks carrying debris rolling by. And worst is the whining and moaning of a 3rd grader sick of Zoom.

  • SirenaBesos
    😱 M-M-M-MOnster!!! 😱 (@SirenaBesos) reported from Austin, Texas

    @villainvicencio But Google Fiber isn't bad

  • steveratke
    Stephen Ratke (@steveratke) reported from Austin, Texas

    @EvilMopacATX I'm never sure if Google fiber is bad, or if it's just let down by the trash router they supply you. It's definitely never been as great as I expected (but likely still better than the alternatives)

  • droel666
    Joel.... (@droel666) reported from Austin, Texas

    @jeffereydanger @Vomit_Dragon Spectrum is the worst. I'm gonna miss having google fiber when I move. That **** was only $55 a month and ridiculously fast. No outages, no **** ups and always a consistent price....

  • sedaalyn
    seda sag queen (@sedaalyn) reported from Austin, Texas

    Google fiber SUCKS

  • KanyePodcast
    Watching the Throne (@KanyePodcast) reported from Austin, Texas

    @att is the most infuriating service. I miss @googlefiber and it hasn’t even been an hour since I opened the ATT installation kit

  • TheKitchenBae
    Christina Jasinski (@TheKitchenBae) reported from Austin, Texas

    @googlefiber I did 😩😩 it’s still not working

  • ThrillerX_
    Car Gonzalez 🧭 (@ThrillerX_) reported from Austin, Texas

    Water still down here at House de Thriller. Internet is shaky as well. Turns Google Fiber ain’t as strong as you would think!

  • steveratke
    Stephen Ratke (@steveratke) reported from Austin, Texas

    @EvilMopacATX I've gotten bill credits for outages I didn't even know happened. (Like 70 cents, but still). The real secret to Google fiber is that the wifi router is hot garbage and shouldn't be used.

  • dennishegstad
    dennis hegstad 💬 (@dennishegstad) reported from Austin, Texas

    @googlefiberhelp why is your Google fiber support so awful? I can’t get any help on fixing wifi puck - get routed back & forth from Google fiber to Google wifi support and nobody seems to be know anything

  • markyatx
    🌹 Mark Rodriguez 🌹 (@markyatx) reported from Austin, Texas

    Another day, another example of just how much Google Fiber sucks.

Google Fiber Issues Reports

Latest outage, problems and issue reports in social media:

  • NSSmith16
    Nick Smith (@NSSmith16) reported

    When I get Internet back, @ATT is out and @googlefiber is in ASAP. Piss poor performance from @ATT

  • ShaqMaadWolf
    Shaq (@ShaqMaadWolf) reported

    @googlefiber HOW long is the outage going to be in San Antonio…?? There hasn’t been any updates

  • DonWonJulio123
    WonDonJulio (@DonWonJulio123) reported

    @googlefiber DO NOT GET GOOGLE FIBER. EVER.. spent the last 6 days trying to get this piece of **** set up in my apartment. Every rep says ur issue is a priority. 24 to 48 hours to resolve the issue. I call back in 48 hours. They say the same thing. Over and over and over again.

  • beardboss20
    Ben Lawson (@beardboss20) reported

    @googlefiber Once you’re in Fremont, NE, you get another customer!

  • LuciusBurke
    Lucius Burke (@LuciusBurke) reported

    @googlefiber my internet is out and its going to be 5 days until you can get someone out to fix / take a look. terrible service...

  • LaurenTygard
    Lauren Tygard (@LaurenTygard) reported

    @googlefiber lol so is it a DM or fill out the link. So laughable and on par with the service.

  • painfulGainz
    pain. (@painfulGainz) reported

    @googlefiber cs is beyond ****. Been days since I received my router, and they sent a tech to literally confirm what I’ve told them about the line being broken. That guy said he’s going to send another guy, but he didn’t specify when. And come to find out, he never did.miss @ATT

  • tyluhgween
    Tyler Green (@tyluhgween) reported

    @googlefiber there’s an outage in my area but I don’t know how big of an issue is, if it’s affecting many people or just a few houses. Can you provide any updates on an outage in Overland Park, KS? It’s been out for roughly 30 minutes

  • DevNeeedSpaceTV
    Devington (@DevNeeedSpaceTV) reported

    @GetSpectrum why tf is spectrum so dog ****. I have the highest plan, ethernet, payed for exit lag to help but you guys are ******* hopeless. high ping, straight ******* lag, I touch 30 ping for 1 game for the next to be red lines, up down ping problems. is @googlefiber the move?

  • mikahopity
    mikahopity (@mikahopity) reported

    @googlefiber customer service "supervisor" currently has me on hold waiting for another supervisor as he was very unhelpful and is telling me "we can't wait much longer" and wants to hang up on me. What gives?