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Google Fiber outages and service status in Charlotte, North Carolina

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Full Outage Map
  • Google Fiber generated 0 outage signals in the last 24 hours around Charlotte, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • 88% Internet (88%)
  • 13% Wi-fi (13%)

The latest reports from users having issues in Charlotte come from postal codes 28215 , 28262 , 28217 , 28216 , 28210 , 28213 and 28202 .

Google Fiber is a high-speed internet service provider owned by Alphabet Inc. It offers ultra-fast fiber-optic internet and, in some locations, TV services. Known for its gigabit speeds and straightforward pricing, Google Fiber is available in select U.S. cities.

Problems in the last 24 hours in Charlotte, North Carolina

The chart below shows the number of Google Fiber reports we have received in the last 24 hours from users in Charlotte, North Carolina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Google Fiber. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Charlotte, North Carolina

The most recent Google Fiber outage reports came from the following cities: Charlotte.

CityProblem TypeReport Time
Charlotte Internet 7 days ago
Charlotte Wi-fi 10 days ago
Charlotte Internet 11 days ago
Charlotte Internet 14 days ago
Charlotte Internet 15 days ago
Charlotte Internet 19 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Google Fiber Issues Reports Near Charlotte, North Carolina

Latest outage, problems and issue reports in Charlotte and nearby locations:

  • tweetsbyharoldr
    HR (@tweetsbyharoldr) reported from Charlotte, North Carolina

    Google Fiber is killing me with this outage

  • FreeFallin2k8
    Bobby JoeClark (@FreeFallin2k8) reported from Charlotte, North Carolina

    @1ZetaBlu_ @Uverse @googlefiber @GetSpectrum UVerse was and is LIFE! Not naan issue outage, NOTHIN! I had them at the house I was renting and was in HEAVEN.

  • ChrisHP60
    Chris Parker (@ChrisHP60) reported from Charlotte, North Carolina

    @googlefiber Never had to wait this long with Spectrum. Our neighbors who switched to Google warned us not to do it.

  • kevin_koch13
    Kevin Koch (@kevin_koch13) reported from Charlotte, North Carolina

    @googlefiber this is the worst internet service I've ever had. And you compete against ATT like this shouldn't be that hard.

  • ScottyCrownClub
    Scotty Kent (@ScottyCrownClub) reported from Charlotte, North Carolina

    @RachelIsBoss87 @hornets Ahhh I don’t have either and was using someone else’s spectrum login. I got rid of cable 5-6 years ago and have Google fiber

  • paulywalnutzz
    ᴘᴀᴜʟʏ (@paulywalnutzz) reported from Charlotte, North Carolina

    fu/k @googlefiber …I pay for gigabit internet and get 250 mbps, if that. Called to get support and after resetting my router it worked better for ONE day, ONE. I shouldn’t have to reset my router every day to get what I paid for. 😒

  • GeorgeBalfanzJr
    George Balfanz Jr. (@GeorgeBalfanzJr) reported from Charlotte, North Carolina

    @googlefiber Well, I’m trying to add a hard-wired gaming/streaming PC to the network without having to change a bunch of settings

  • laur0816
    lo♛ (@laur0816) reported from Charlotte, North Carolina

    @googlefiber very disappointed in your service. I’ve been without wifi for almost 6 hours. Why am I paying $70 a month for just wifi?!??

  • GeorgeBalfanzJr
    George Balfanz Jr. (@GeorgeBalfanzJr) reported from Charlotte, North Carolina

    @SteelHorseLive @googlefiber Remove the mesh box and there shouldn’t be a problem with those connection issues right? I appreciate you explaining this stuff to me. I’m used to regular wired internet stuff

  • Super_Namu
    💦SephiTHOT💦 (@Super_Namu) reported from Charlotte, North Carolina

    @jeronisauce I want google fiber so bad. They in my area, but my specific neighborhood was bought out by Spectrum, so i cant even switch to AT&T

  • jeffbrokaw
    Jeff Brokaw (@jeffbrokaw) reported from Charlotte, North Carolina

    @DylanSinnott @ATTHelp @GetSpectrum @googlefiber I already went with @spectrum but my proble is.... @ATT does not let you cancel online, you must call. Their phone lines have been ****** up for 6 days straight now where I constantly get disconnected so I can not cancel my account... Oh and **** you @ATTHelp y’all are the worst

  • _kthechief
    ♊️♊️ (@_kthechief) reported from Charlotte, North Carolina

    But I'll also say, that we had Google Fiber (which, I loved) before we cut the cord. We bought a Firestick (cause they was damn near giving them away on Prime Day) and it is SHITTING on the Google Fiber Cable box 😕

  • ChrisHP60
    Chris Parker (@ChrisHP60) reported from Charlotte, North Carolina

    Thinking about moving to @googlefiber ? Get ready for a LONG WAIT if your service goes down. We’re “lucky” the repair team will give us an appointment tomorrow afternoon at 3 PM to fix our outage. So much for working from home. 2 days lost.

  • GeorgeBalfanzJr
    George Balfanz Jr. (@GeorgeBalfanzJr) reported from Charlotte, North Carolina

    @SteelHorseLive @googlefiber I know I don’t want to stream with those numbers.. up isn’t a problem but down seems low. Not to mention the inherent problems that arise with WiFi

  • Swag_Daddy__
    ∟∃∅°∃∟ 🇺🇸🌹 (@Swag_Daddy__) reported from Charlotte, North Carolina

    Spectrum has an outage every five minutes. I need to get Google Fiber.

  • dljessupjr
    David Jessup, Jr. (@dljessupjr) reported from Charlotte, North Carolina

    @cltiscreative @ASCCharlotte @googlefiber @CharlieElberson @TDDDF @DigiBridgeUS @CharMeckSchools @OrthoCarolina @CrescentSocial @WrayWard @HyggeCLT @CLTStarRoom @ProvidenceDay @knightfdn @warehouse242 @Creative_Circle @BoingoGraphics @CCSCEncore @Treidandcompany @SavvyandCompany Damn. I need a coaching session from y’all. #developmentgoals

  • cryptoapenc
    CryptoApe (@cryptoapenc) reported from Charlotte, North Carolina

    @1Feasantplucker @googlefiber Quick to destroy yards, irrigation systems and other pipes. And guess what? They don’t give a ****.

  • justinrcary
    Justin Cary💬 (@justinrcary) reported from Charlotte, North Carolina

    @EAHelp Hello Yarrow! I’m on PS4 Pro with a solid Google Fiber internet connection and I am constantly getting frozen loot screens, “server shout down” errors, glitches where the prompt to hold square to interact with objects (chests, player revives, etc) does not appear.

  • 77chrisc
    Chris C. (@77chrisc) reported from Charlotte, North Carolina

    @BrentAxeMedia I have YouTubeTV. What’s funny is that the only reason why I do is because I have Google Fiber and they dropped their TV service altogether back in September because of the cost.

  • Zach_Bobo
    $B (@Zach_Bobo) reported from Charlotte, North Carolina

    CHARLOTTE HAS GOOGLE FIBER!!!! Oh I seriously can’t wait to move down here next year now!

Google Fiber Issues Reports

Latest outage, problems and issue reports in social media:

  • Enginee0121845
    Engineer (@Enginee0121845) reported

    @googlefiber I’ll buy my own router and extenders, but your equipment might have some water damage

  • DavidJFrias
    🌕🌕🌕Population11 - David🌑🌑🌑 (@DavidJFrias) reported

    @GoKnights_Go @LasVegasLocally @googlefiber Yep only one worked for them, they 💯 are not customer centric company idc what anyone says

  • SoumitC
    Soumitra Chakraborty (@SoumitC) reported

    @googlefiber @googlefiber I have shared the details over DM . how long I need to wait for internet ? Pls provide an ETA or give an option to customer for DIY for service installation

  • SamanthaB1026
    Samantha Baker (@SamanthaB1026) reported

    @googlefiber We were excited about getting you installed. You sent a guy out to run the line and in the process he cut the line for my current provider. Now we have no internet and when we called customer service, they said "oh well" An installer may or may not come today. WTF?!

  • Brenda1Lea
    Brenda Lea (@Brenda1Lea) reported

    @googlefiber @googlefiber It took four days before I spoke to a tech who had the initiative to research our outage problem instead of just telling me there was an outage somewhere in the area. Our fiber is broken north of our pole, and now we have to wait again for that to be resolved. 😤

  • louisjustman
    Louis Justman (@louisjustman) reported

    @googlefiber Any rough estimates on when service is coming to Lawrence, KS? Or which parts? Or any updates at all? Nothing builds faith quite like radio silence since the announcement in Aug 2024.

  • devmobnow
    #What2Print (@devmobnow) reported

    @StonedModder @googlefiber I've been happy so far but the Tech phone experience is terrible. Some lady who was totally condescending when i asked a few questions and then i just got off the call before i lost it.

  • desertvixen_NV
    DesertVixen v.2022 (@desertvixen_NV) reported

    @googlefiber @here4thelaughs0 It is STILL out and you haven’t even updated the outage message. We are aware it’s out the question is what’s an ETA for fixing it.

  • WarrenS838
    Warren Smith (@WarrenS838) reported

    @googlefiber hello, we are located in Olathe, KS and experiencing internet issues. Is there an outage in the KC area?

  • nimbabwe
    Nimish Kumar (@nimbabwe) reported

    It's ridiculous that @googlefiber is prepared to charge hundreds of dollars if you don't return their router in time after cancelling service - yet makes you package the router out of your own pocket & makes such a stink when faced with needing to pay for it. Make it make sense!