Cox outages and service status in Portsmouth Heights, Virginia
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Cox generated 0 outage signals in the last 24 hours around Portsmouth Heights, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Apr 13, 4:47 PM EDT.
- Internet (60%)
- Wi-fi (20%)
- TV (20%)
Cox Communications is an American company offering digital cable television, telecommunications and Home Automation services in the United States. Cox residential services include cable TV, DVR, On Demand, phone and high speed internet. It also provides voice, data and video services to businesses.
Problems in the last 24 hours in Portsmouth Heights, Virginia
The chart below shows the number of Cox reports we have received in the last 24 hours from users in Portsmouth Heights, Virginia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Cox. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Portsmouth Heights, Virginia
The most recent Cox outage reports came from the following cities: Norfolk, Chesapeake, and Portsmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Norfolk
|
Wi-fi | 2 days ago |
|
Norfolk
|
Internet | 9 days ago |
|
Chesapeake
|
TV | 14 days ago |
|
Norfolk
|
Internet | 18 days ago |
|
Norfolk
|
Internet | 23 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cox Issues Reports Near Portsmouth Heights, Virginia
Latest outage, problems and issue reports in Portsmouth Heights and nearby locations:
-
Listen to Nonna (@damwop2) reported from Norfolk, Virginia@disgruntled_old @CoxComm @Saints It’s awful. Unless you have direct TV, you’re stuck with what they play.
-
KEJA MARKETING (@kejamarketing) reported from Norfolk, Virginia@CoxHelp Hey Dan, it seems that Cox Business solutions are not for businesses that are open outside of the traditional 9-5 office hours. That really sucks. No worries by the time by our rep gets here another company will be assisting me
-
REBARIFFIC (@REBARIFFIC) reported from Norfolk, VirginiaShame on you @CoxComm ! We upgraded our internet and it was not working. We needed up having to pay for a tech to come out only to find the modem you sent us was faulty!
-
Justin Velasquez (@justin_hokie) reported from Chesapeake Mobile Home Park, Virginia@CoxHelp So a cable box shut down overnight while it was performing a "mandatory software update." Not powering + I unplugged it before I left for work.
-
ɾnsʇın Efren ʌǝlɐsbnǝz (@justin_hokie) reported from Norfolk, VirginiaWow, 130 mins & counting, no cable or internet. This sucks, @CoxHelp.
-
Bee (@VA_Slim_757) reported from Norfolk, Virginia@CoxHelp 1. Troubleshoot issues correctly the first time so customers won’t have to call back. 2. Train agents on phone etiquette. 3. Warm transfer callers in lieu of blind transfers. 4. Provide a more quality product.
-
Trippy 🏦 (@OG_Trippyy) reported from Portsmouth Heights, Virginia@ScratchingHimUp @CoxComm Mannnnn this shit cwazyyyy
-
ɾnsʇın Efren ʌǝlɐsbnǝz (@justin_hokie) reported from Norfolk, Virginia@CoxHelp Stop apologizing and fix it! I WORK FROM HOME! This happens every 5-7 weeks!
-
ɾnsʇın Efren ʌǝlɐsbnǝz (@justin_hokie) reported from Norfolk, Virginia@CoxHelp Is there some sort of outage in the Meadowbrook Woods/St. Andrews Place portions of Norfolk, VA?
-
I'm Jerry (@JerryDeLaGhetto) reported from Norfolk, Virginia@CoxComm It should be illegal to provide services this bad to customers. Internet has been going in and out for days! So glad Verizon just started in this area. Cox cable is getting cut ASAP
-
Bee👩🏽🏫🐝 (@VA_Slim_757) reported from Norfolk, Virginia@CoxHelp the servers are down according to your site in addition to the WiFi. What’s going on? I work from home.
-
LongLiveCe💕 (@tonyapopeee) reported from Portsmouth Heights, VirginiaThen y’all don’t wanna fix the problem. Yeah y’all tf trash y’all will have this rinkadink ass box tomorrow! @CoxComm
-
Vince Pilato (@VincePilato) reported from Norfolk, Virginia@DomEnergyVA trying to get an engineer to come out and meet with me at my bldg is a struggle. Feel like I’m dealing with the DMV or maybe @CoxComm . Customer service is dead!
-
iHyped DK (@DK_iHyped) reported from Chesapeake Mobile Home Park, Virginia@CoxHelp They did cover this with me, but almost 3 months is kind of absurb. I was told about this "neighborhood" level problem a month ago
-
Frankie Satterfield (@Rdsknsfan3) reported from Portsmouth Heights, Virginia@CoxHelp I've been having problems with our cable in our neighborhood for 2 weeks now and still not working right. Is there ever going to be a fix for our problem? I've called but all they tell me is there is a problem and no idea how long to fix. Getting very frustrated.
-
Bee (@VA_Slim_757) reported from Norfolk, Virginia@wifeofmusic I will. It’s a damn shame they monopolize Norfolk and force us to use them only to have trash customer service and products. @CoxComm
-
I'm Jerry (@JerryDeLaGhetto) reported from Norfolk, Virginia@coxhelp It should be illegal to provide services this bad to customers. Internet has been going in and out for days! So glad Verizon just started in this area. Cox cable is getting cut ASAP
-
Aaren Johnson (@JayboogieAtl) reported from Portsmouth Heights, Virginia@CoxHelp Once again, internet is down! Which also means the computer/phone isn't working. Why won't this company send an alert or text to its customers? Too much $ spent for these monthly occurences! Fix It! #CongressionalOversightNeeded #DiligentStateEnforcementRequired
-
Sterling Bryant (@Strlang) reported from Norfolk, VirginiaHey @CoxComm, I’m about to throw your stupid router off of my balcony.
-
Trippy 🥀🔥 (@_HisCreation) reported from Portsmouth Heights, Virginia@FatJinchuriki @CoxComm shit sad bro lol they need fiber
Cox Issues Reports
Latest outage, problems and issue reports in social media:
-
Eva Circles™️ 6️⃣1️⃣9️⃣ (@RoRoInthe619) reported@CoxHelp Is there an outage in San Diego 92139? Going on 3 hours no internet. Help.
-
Soulz (@SoulXposed) reported@FredCoughlin @CoxHelp Good Luck.. been complaining about this for literal years.. to multiple tech people and supervisors.. FYI.. THEY DO NOT GIVE A DAMN ABOUT THEIR CUSTOMERS!
-
Derick, Avatar of Life (@derickalsept) reported@CoxHelp My apps indicate there is an outage with a repair time of 6pm. (After being 10am this morning, then noon). I am just curious what the cause of the outage is for my own curiosity.
-
Chris (@chris_rob_thomp) reportedIn a rare, neverbefore seen moment, I'm going to praise @CoxHelp before I base them. I finally talked to a support person who was able to get our service online without forwarding me to 20 other people! ... before (following their prompt) trying to me upsell me on my services.
-
Serafin54 (@Serafin54) reported**** you @CoxHelp. Can't talk to a ******* human because you are all automated. Guess my payment will go through the same delays
-
Jen (@DarknTwistie) reported@CoxHelp Not about service, just where to purchase cameras. I don't want to buy my own and not have them be compatible, but the website does not give me an option to buy them
-
Kevin Vaughn (@GuitarKevinSD) reported@CoxHelp I tried calling the number Google gave me. Using a Cox phone, your automated service could not hear my replies when I touched my dial pad!
-
W Brown (@Brown92104) reportedHey @CoxComm can you tell me why it will take three days for someone to come to my house to fix my cable? I have zero internet, tv, alarm system, etc. I work from home. I have bundled everything with you because of your quick service. What’s going on??
-
brent (@brentdelfscomc1) reported@CoxHelp Sorry. Cancelled two years ago. Paid $250. Could not get it lowered to any published offer. Used 80 year old social security recipient and everything thing I could to poor mouth but nothing
-
CROCKETT for U.S. SENATE (@DeLanceCrockett) reported@CoxHelp Issues never resolved