Cox outages and service status in Portsmouth, Virginia
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Full Outage Map
- Cox generated 0 outage signals in the last 24 hours around Portsmouth, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Apr 13, 4:47 PM EDT.
- Internet (60%)
- Wi-fi (20%)
- TV (20%)
Cox Communications is an American company offering digital cable television, telecommunications and Home Automation services in the United States. Cox residential services include cable TV, DVR, On Demand, phone and high speed internet. It also provides voice, data and video services to businesses.
Problems in the last 24 hours in Portsmouth, Virginia
The chart below shows the number of Cox reports we have received in the last 24 hours from users in Portsmouth, Virginia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Cox. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Portsmouth, Virginia
The most recent Cox outage reports came from the following cities: Norfolk, Chesapeake, and Portsmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Norfolk
|
Wi-fi | 2 days ago |
|
Norfolk
|
Internet | 9 days ago |
|
Chesapeake
|
TV | 14 days ago |
|
Norfolk
|
Internet | 18 days ago |
|
Norfolk
|
Internet | 23 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Cox Issues Reports Near Portsmouth, Virginia
Latest outage, problems and issue reports in Portsmouth and nearby locations:
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Trippy 🏦 (@OG_Trippyy) reported from Portsmouth Heights, Virginia@ScratchingHimUp @CoxComm Mannnnn this shit cwazyyyy
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Bee (@VA_Slim_757) reported from Norfolk, Virginia@CoxHelp 1. Troubleshoot issues correctly the first time so customers won’t have to call back. 2. Train agents on phone etiquette. 3. Warm transfer callers in lieu of blind transfers. 4. Provide a more quality product.
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Joshua Martinez, CMCA, AMS (@joshr_martinez) reported from Chesapeake Mobile Home Park, Virginia@CoxHelp @astro_bby Everything seems to be working now. You can cancel the work order, thank you.
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Justin Velasquez (@justin_hokie) reported from Chesapeake Mobile Home Park, Virginia@CoxHelp So a cable box shut down overnight while it was performing a "mandatory software update." Not powering + I unplugged it before I left for work.
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iHyped DK (@DK_iHyped) reported from Chesapeake Mobile Home Park, Virginia@CoxHelp They did cover this with me, but almost 3 months is kind of absurb. I was told about this "neighborhood" level problem a month ago
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Paul Shift (@paul_septier) reported from Norfolk, Virginia@CoxComm @CoxHelp hey Cox team, why my internet connection sucks for months now? Oh no competition in my area so you don’t care ! Please help!
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mary jane (@_goddessblak) reported from Norfolk, VirginiaBut my mom only has gigablast internet and it’s $98 after tax, the same internet you’re tryna charge me $140 for. I know if I cancel and re sign up I can get that $98 but y’all are so ******* trash if I cancel I have to wait 90 days before I can sign up again!?! @CoxComm
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Bee👩🏽🏫🐝 (@VA_Slim_757) reported from Norfolk, Virginia@CoxComm how long will your servers be down ???
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Randy Garver (@garver_randy) reported from Chesapeake Mobile Home Park, Virginia@CoxComm is there an outage, again, in Chesapeake for Internet zip 23322
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Bee (@VA_Slim_757) reported from Norfolk, Virginia@wifeofmusic I will. It’s a damn shame they monopolize Norfolk and force us to use them only to have trash customer service and products. @CoxComm
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Bee👩🏽🏫🐝 (@VA_Slim_757) reported from Norfolk, Virginia@CoxHelp the servers are down according to your site in addition to the WiFi. What’s going on? I work from home.
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D2x (@6ixxgoddesss) reported from Norfolk, VirginiaIf anyone wants to save a headache .. NEVER get services from @CoxComm
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Gregor von Emden (@GSEmde) reported from Norfolk, VirginiaSigned up for @SpaceX Starlink internet who is projecting cable speeds and already delivering 1000x better customer service than @CoxComm
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Toz Poet (@TheOnlyToz) reported from Norfolk, Virginia@CoxComm raggedy as ****. Every week the internet is down, kinda hard to work from home but yet they want to pull this monopoly crap and keep us from having other options like @Verizon
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Michael Ragsdale (@raggiesoft) reported from Norfolk, Virginia@CoxHelp Update: back in business. Probably was the bad weather in my area
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Trippy 🥀🔥 (@_HisCreation) reported from Portsmouth Heights, Virginia@FatJinchuriki @CoxComm shit sad bro lol they need fiber
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Aaren Johnson (@JayboogieAtl) reported from Portsmouth Heights, Virginia@CoxHelp Once again, internet is down! Which also means the computer/phone isn't working. Why won't this company send an alert or text to its customers? Too much $ spent for these monthly occurences! Fix It! #CongressionalOversightNeeded #DiligentStateEnforcementRequired
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Ray Rouson (@rayrouson) reported from Chesapeake Mobile Home Park, Virginia@CoxHelp the services has been down in my area since 10 am est. every time I have called and have been pushed back further in time. To add insult to injury I was offered a $10 credit when I told them I do work from home and was losing income. Smh
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LongLiveCe💕 (@tonyapopeee) reported from Portsmouth Heights, VirginiaThe trashiest cable company out this *****! @CoxComm I better have my shit back on and credited after this! Can’t even keep a promise to the community. Y’all worse than Frontier at this point!
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Robert Stephens (@StephensRobert_) reported from Norfolk, Virginia@CoxComm sucks a big one. Aka they suck a lot of ****.
Cox Issues Reports
Latest outage, problems and issue reports in social media:
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Rev. (@jtr1994_) reported@CoxHelp Why do I pay for your dogshit service in America if nobody from your customer service can speak basic English? Y’all are a ******* joke
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Brian Duffin (@IamBrianDuffin) reportedCurrent Starlink customer. Very satisfied. Moving to a new townhouse where I won't be able to use @Starlink anymore. Deinstall/reinstall costs $205, and same-day move isn't 100% certainty, so I'm switching to @CoxComm. Also, mounting to the townhouse would be a challenge w/HOA. If a window bracket mount didn't cost ~$500 (from Poland), I'd be inclined keep Starlink.
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Anonymouz13 (@AnonymouzX3) reported@CoxComm explain to me why you offer me this on my account and then go back on your word and try to charge me $130 a month over the ohonet? Sales and Rentention sees it but can't do anything because it's an online promo that doesn't work since it says have to call in to complete it.
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Carrie Kelly (@CarrieHKelly) reported2 weeks ago,we hooked our 4 camera blink system & it is not working - 1/2 screen & no signal or image with only some activity in front/back. The Blink tech told me to unplug my Cox wifi then, download a strange website to run a speed test! WHAAAT? Idiots! @CoxHelp @blinkforhome
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makila (@makila_59) reported@CoxHelp @YahooCare I am a 30 year customer of cox and if you cant resolve this, we will be taking our business elsewhere. I have accounts I can not access because its sending 2FA codes to this email account.
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MusicAndTruth (@MusicAndTruth) reported@SabersKnight @TheUfoJoe @CoxComm Honestly, at this point I don't even wanna crouch to reach behind a table to unplug a damn ethernet, I'm so annoyed by all of it I'll never shame anyone for asking them to handle everything anymore. I don't wanna lift a damn finger with the prices I'm paying.
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Lori Bernstein 💙🇺🇲 (@Lorb641) reported@CoxHelp The link is not working.
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Toby Smith (@tobyjuan_kanoby) reported@CoxComm is the worst. Impossible to work from home
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anthony williams (@acw1018) reported@CoxComm really sick and tired of having garbage Internet all the time. Our neighborhood literally has a text thread called Internet sucks Cox. This is old and I’m tired of it. Somebody needs to address this issue more than just resetting my router.
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tress (@Tress51) reportedThere is always a “we are aware of a problem” status in the app and that’s embarrassing. You are the only provider in our area and nothing can convince me you care about your customers. Thank you for making me excited to move in a week @CoxHelp