Cox outages and service status in Norfolk, Virginia
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Full Outage Map
- Cox generated 0 outage signals in the last 24 hours around Norfolk, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Apr 13, 4:47 PM EDT.
- Internet (60%)
- Wi-fi (20%)
- TV (20%)
The latest reports from users having issues in Norfolk come from postal codes 23505 , 23514 and 23513 .
Cox Communications is an American company offering digital cable television, telecommunications and Home Automation services in the United States. Cox residential services include cable TV, DVR, On Demand, phone and high speed internet. It also provides voice, data and video services to businesses.
Problems in the last 24 hours in Norfolk, Virginia
The chart below shows the number of Cox reports we have received in the last 24 hours from users in Norfolk, Virginia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Cox. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Norfolk, Virginia
The most recent Cox outage reports came from the following cities: Norfolk, Chesapeake, and Portsmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Norfolk
|
Wi-fi | 2 days ago |
|
Norfolk
|
Internet | 9 days ago |
|
Chesapeake
|
TV | 14 days ago |
|
Norfolk
|
Internet | 18 days ago |
|
Norfolk
|
Internet | 23 days ago |
Community Discussion
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Cox Issues Reports Near Norfolk, Virginia
Latest outage, problems and issue reports in Norfolk and nearby locations:
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Patricia Melise (@pmelise) reported from Norfolk, Virginia@CoxHelp help needed with MLB package channels going pixel crazy. Unable to view. Norfolk VA
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Paul Shift (@paul_septier) reported from Norfolk, Virginia@CoxComm hey Cox ! I pay more than $200 per month and my internet is very bad for months now! What are you doing in Norfolk!! I’m pissed of!
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Bee👩🏽🏫🐝 (@VA_Slim_757) reported from Norfolk, Virginia@CoxHelp the servers are down according to your site in addition to the WiFi. What’s going on? I work from home.
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Bee👩🏽🏫🐝 (@VA_Slim_757) reported from Norfolk, Virginia@CoxComm how long will your servers be down ???
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Robert Stephens (@StephensRobert_) reported from Norfolk, Virginia@CoxComm sucks a big one. Aka they suck a lot of ****.
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Berserk Zodd (@Berserk_Zodd) reported from Norfolk, VirginiaStill no internet. Almost day three of no internet actually. Service im still paying for and have been offered no kind of reimbursement on. @CoxHelp @COXMG @CoxEnterprises
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KEJA MARKETING (@kejamarketing) reported from Norfolk, Virginia@CoxHelp Hey Dan, it seems that Cox Business solutions are not for businesses that are open outside of the traditional 9-5 office hours. That really sucks. No worries by the time by our rep gets here another company will be assisting me
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Toz Poet (@TheOnlyToz) reported from Norfolk, Virginia@CoxComm raggedy as ****. Every week the internet is down, kinda hard to work from home but yet they want to pull this monopoly crap and keep us from having other options like @Verizon
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mary jane (@_goddessblak) reported from Norfolk, VirginiaBut my mom only has gigablast internet and it’s $98 after tax, the same internet you’re tryna charge me $140 for. I know if I cancel and re sign up I can get that $98 but y’all are so ******* trash if I cancel I have to wait 90 days before I can sign up again!?! @CoxComm
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Gregor von Emden (@GSEmde) reported from Norfolk, VirginiaSigned up for @SpaceX Starlink internet who is projecting cable speeds and already delivering 1000x better customer service than @CoxComm
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Bee (@VA_Slim_757) reported from Norfolk, Virginia@wifeofmusic I will. It’s a damn shame they monopolize Norfolk and force us to use them only to have trash customer service and products. @CoxComm
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Bee (@VA_Slim_757) reported from Norfolk, Virginia@CoxHelp 1. Troubleshoot issues correctly the first time so customers won’t have to call back. 2. Train agents on phone etiquette. 3. Warm transfer callers in lieu of blind transfers. 4. Provide a more quality product.
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ɾnsʇın Efren ʌǝlɐsbnǝz (@justin_hokie) reported from Norfolk, Virginia@CoxHelp Did your internet go out again in the Meadowbrook Woods area? This is becoming a problem.
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dedah, if u nasty (@_Deeedah) reported from Norfolk, Virginia@CoxComm y’all have got to be the most GARBAGE internet provider known to man 🤬
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I'm Jerry (@JerryDeLaGhetto) reported from Norfolk, Virginia@CoxComm It should be illegal to provide services this bad to customers. Internet has been going in and out for days! So glad Verizon just started in this area. Cox cable is getting cut ASAP
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Paul Shift (@paul_septier) reported from Norfolk, Virginia@CoxComm @CoxHelp hey Cox team, why my internet connection sucks for months now? Oh no competition in my area so you don’t care ! Please help!
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ɾnsʇın Efren ʌǝlɐsbnǝz (@justin_hokie) reported from Norfolk, Virginia@CoxHelp FIX YOUR F**KING WIFI!!!!
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REBARIFFIC (@REBARIFFIC) reported from Norfolk, VirginiaShame on you @CoxComm ! We upgraded our internet and it was not working. We needed up having to pay for a tech to come out only to find the modem you sent us was faulty!
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D2x (@6ixxgoddesss) reported from Norfolk, VirginiaIf anyone wants to save a headache .. NEVER get services from @CoxComm
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ɾnsʇın Efren ʌǝlɐsbnǝz (@justin_hokie) reported from Norfolk, Virginia@CoxHelp Is there some sort of outage in the Meadowbrook Woods/St. Andrews Place portions of Norfolk, VA?
Cox Issues Reports
Latest outage, problems and issue reports in social media:
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Brian Duffin (@IamBrianDuffin) reportedCurrent Starlink customer. Very satisfied. Moving to a new townhouse where I won't be able to use @Starlink anymore. Deinstall/reinstall costs $205, and same-day move isn't 100% certainty, so I'm switching to @CoxComm. Also, mounting to the townhouse would be a challenge w/HOA. If a window bracket mount didn't cost ~$500 (from Poland), I'd be inclined keep Starlink.
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John (@John83650521) reported@CoxComm @CoxHelp Can every customer who is experiencing this outages have their bills prorated?
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Starrwind the 昭和の一人星ゲーマー☄️🌸🐻🌽 (@PhoenixStarwind) reportedThank you @CoxComm tech team for changing the return to service time from 8:15 pm then to 5:31 pm and then having it back up right now. You will not see this kind of service with Co[##]st.
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Kevin Vaughn (@GuitarKevinSD) reported@CoxHelp I tried calling the number Google gave me. Using a Cox phone, your automated service could not hear my replies when I touched my dial pad!
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Derick, Avatar of Life (@derickalsept) reported@CoxHelp My apps indicate there is an outage with a repair time of 6pm. (After being 10am this morning, then noon). I am just curious what the cause of the outage is for my own curiosity.
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Claudia Adley (@cadley1) reported@CoxComm terrible cox experience! Modem intermittently cut on and off while we were away. I could not operate my thermostats nor cameras. After hours chat with Cox; I agreed to a new modem for more money each month. And I had to be the Cox delivery man and return the old modem
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mika (@jmkasmth) reported@CoxHelp I have services scheduled to be set up tomorrow. I haven’t moved into my unit and I don’t know if i will end up moving there after dealing with incompetent leasing staff. I need to cancel my appointment tomorrow. It’s not allowing me to do it online.
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Science_Girl (@NucPhysicsGirl) reported@CoxHelp Have tried to do so. X is working about as well as your chat support. We are currently at a 10 minute + lag for responses
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brent (@brentdelfscomc1) reported@CoxHelp Sorry. Cancelled two years ago. Paid $250. Could not get it lowered to any published offer. Used 80 year old social security recipient and everything thing I could to poor mouth but nothing
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Jose Echeverria (@jcheve) reported@PeachyKeenBritt @CoxComm Yuk funny thing I have had fiber since 2016 1 gig for 64 bux and I ain’t never changing it att rocks