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Spectrum

Spectrum Outage Map

The map below depicts the most recent cities worldwide where Spectrum users have reported problems and outages. If you are having an issue with Spectrum, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Spectrum users affected:

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Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Beaufort, NC 29
Downey, CA 5
Brooklyn, NY 102
Chicago, IL 300
Goldsboro, NC 3
Westwego, LA 7
Kansas City, KS 19
Los Angeles, CA 875
Denver, CO 190
Brunswick, OH 19
Monrovia, CA 20
City of Saint Louis, MO 40
Columbus, OH 489
Madison, WI 65
Austin, TX 198
Garner, NC 46
Ann Arbor, MI 11
Marietta, GA 24
Brownsburg, IN 1
Nashville, TN 76
Cambridge, MA 10
Tampa, FL 218
Riverside, CA 82
Charlotte, NC 619
Honolulu, HI 304
Cleveland, OH 265
Yuma, AZ 9
Lenexa, KS 2
Avalon, CA 2
Anaheim, CA 92
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spectrum Issues Reports

Latest outage, problems and issue reports in social media:

  • akhwsi
    . (@akhwsi) reported

    @Ask_Spectrum Yes that’s the issue! I don’t want to talk to anyone lmao. It should be easy as “cancel” and boom—cancelled. I don’t want to be upsold lol

  • 3rika_O
    Erika Ochoa (@3rika_O) reported

    @Ask_Spectrum I did and it was no help. Just do better ! Especially for your loyal customers

  • e1ectrocutie
    electrocutie (@e1ectrocutie) reported

    @Ask_Spectrum @Rivalledd do something drastic to urself or fix my ping

  • boomin_sooner
    Sooner Rage (@boomin_sooner) reported

    Nothing better than a @GetSpectrum outage during the #Masters

  • blackheartJV
    Freshley is here. (@blackheartJV) reported

    @Ask_Spectrum My Internet is down.

  • dsilverman95
    Dan Silverman (@dsilverman95) reported

    @ItsTomMitchell @Ask_Spectrum @GetSpectrum Too late at this point but maybe will help for future - certain national games are also broadcast locally, and when that’s the case they black out the game on the national network in market so people can/will watch the local broadcast. Tonight was on MSG in market, TNT elsewhere

  • adriana1452
    Adriana (@adriana1452) reported

    @Ask_Spectrum @GetSpectrum our internet has been down since 3:30pm yesterday!! We have to work from home!! Your customer service team continues to give us the run around. WHY hasn’t a crew been assigned to fix this!! It’s a huge outage!!!!

  • castiglionecosp
    Old Man Castiglione (@castiglionecosp) reported

    Spectrum touts commercials as the most reliable ever “if I didn’t have spectrum I can’t guarantee I’ll have internet” tv and internet down since 11PM. Estimate 1130AM fix. We should get a discount @GetSpectrum #trash #SpectrumDown

  • Lynch455
    Brian Lynch (@Lynch455) reported

    @GetSpectrum anyone else in #dtla #boyleheights #artsdistrict still without service? It's way past 2:30

  • PaynMusic
    timothy Nordyke (@PaynMusic) reported

    @Ask_Spectrum you and charter can get THE FFFFFFFFFFFFFFFFFF off from my portfolio. I'm taking sui with me and finding better service 😤🤧

  • Gen_X_Vet
    Gen_X_Vet ☦️⚜️ (@Gen_X_Vet) reported

    @Starlink After switching to @Starlink, I can't see myself ever going back to terrestrial internet. I have a large family and we game, stream, and video call with zero issues while paying less than I was for @GetSpectrum.

  • TJoTZ
    terri ⚜️ (@TJoTZ) reported

    @Ask_Spectrum Service and tech support are always helpful but unless you’re calling to establish service Spectrum’s customer service is beyond the worst. I’ll disconnect before dealing with them.

  • mcskiver
    david (@mcskiver) reported

    @Ask_Spectrum so I’ve been spending hours trying to fix your service so it works correctly and no luck and I’ve complained on X here and whoa my service gets worse.

  • OmarMisaelEsco1
    Omar Misael Escobar (@OmarMisaelEsco1) reported

    @Ask_Spectrum Once again no internet service The bill is always on time, the service you don’t care. Professionals should take other option, outrages and issues are always present with Spectrum and customer services is just null.

  • ariccio
    Alexander Riccio (@co2trackers) (@ariccio) reported from Manhattan, New York

    @Ask_Spectrum Omg maybe it's good luck! It just started working! I haven't even gotten a service restoration notice yet!

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