Spectrum service status: outage reports and connection issues
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Full Outage Map
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
Problems in the last 24 hours
The graph below depicts the number of Spectrum reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
- Internet (64%)
- Wi-fi (14%)
- TV (8%)
- Total Blackout (7%)
- E-mail (4%)
- Phone (3%)
Live Outage Map
The most recent Spectrum outage reports came from the following cities: Cambridge, Tampa, Riverside, Westwego, Charlotte, Chicago, Honolulu, Cleveland, Yuma, Madison, Los Angeles, Lenexa, Avalon, Anaheim, and Austin.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge
|
TV | 20 minutes ago |
|
Tampa
|
Wi-fi | 31 minutes ago |
|
Riverside
|
Internet | 35 minutes ago |
|
Westwego
|
Internet | 40 minutes ago |
|
Charlotte
|
Internet | 42 minutes ago |
|
Charlotte
|
Internet | 45 minutes ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
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tigerzpaw76 (@tigerzpaw783733) reported@Ask_Spectrum I had a support chat where the agent interrupted me, ignored my schedule, created an appointment without consent, and refused multiple requests to escalate to a supervisor. I have screenshots. Requesting review + confirmation the appointment is canceled.
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Vicbleedsblue (@Vic_bleedsblue) reported@Ask_Spectrum When the F are you guys going to get your **** together? It seems service goes down every week!!! Never see any credits for the downtime but always raising the bills and the service gets worse!!
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Marc Ransdell (@MarcRansdell) reported@Ask_Spectrum @m_dot_hefner When will service return?
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TX Two Cents (@CraftyMarine) reported@Ask_Spectrum, for the last 2 weeks Marshalls does not show up when it's supposed to. Today, it's 60 minutes, but the menu says Marshalls. Please fix it.
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JJ ｜ JTerror (@jjmayne) reportedYo @Ask_Spectrum internet still ****** after I’ve replaced my equipment. Maybe try not to give people refurbished equipment and maybe get better customer support.
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Tim Stevenson (@timatoe_) reported@GetSpectrum you are the worst internet provider of all time. Why would you shut down my internet for 3 freaking hours to “perform maintenance” and expect me to still pay you $60 freaking dollars. Worst provider, and I am over you. Bills too high and you do stuff like this
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timothy Nordyke (@PaynMusic) reported@Ask_Spectrum you and charter can get THE FFFFFFFFFFFFFFFFFF off from my portfolio. I'm taking sui with me and finding better service 😤🤧
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Richard Devers (@government502) reported@GetSpectrum . Your service is ***, $80 a month for Internet that's slower than what I pay for and goes out at least once a month. Back to T-Mobile Internet I go..
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Peter Loudis (@peterloudis) reported@Ask_Spectrum Been on hold for close to ten minutes and no sign of help. Several neighbors don’t have service and spectrum is no help.
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Scott Jones (@LocalAitch) reported@Ask_Spectrum I will say that the last time the service went down outside of our control was during Hurricane Helene. So I do consider myself to be very fortunate in that regard.
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space pirate queen (@punkagogo) reported@Ask_Spectrum Hello, why is there an internet outage in my area again?
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Robert (Doc) (@rswendra) reported@ben_stana @Ask_Spectrum Yup. Same here. Terrible service!!
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I don't know you (@__Dont_Know_you) reportedOf course Spectrum is down again. Daily planned maintenance at the exact same time. This company has become a joke. @Ask_Spectrum @GetSpectrum .
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samoht (@4456546546345) reported@percenema @sZLuUfbqYdnlv @GetSpectrum DTE try to have their retarded workers get out to fix lines in a reasonable timeframe challenge impossible
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Kinsella 🇺🇸🇺🇦 ⚾️ 🏈 ⚽️🐾 (@Kinsella_Finn) reported@Ask_Spectrum how long will the latest outage be? It’s already been two hours.
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Michael Traylor (@Mike_Traylor88) reported@GetSpectrum this “planned maintenance” bullshit is annoying. I’m sick of this. It’s every other ******* night. This is ridiculous. I pay to actually have the internet, not watch it blink red for 48 hours. Gonna cancel if this **** doesn’t change.
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Tim Stevenson (@timatoe_) reported@GetSpectrum you are the worst internet provider of all time. Why would you shut down my internet for 3 freaking hours to “perform maintenance” and expect me to still pay you $60 freaking dollars. Worst provider, and I am over you. Bills too high and you do stuff like this
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Rizzy Rubio 🎱 (@_goodfelladanny) reported@GetSpectrum paying 75 a month for **** ***.service is wicked work cancelling fosho
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timothy Nordyke (@PaynMusic) reported@Ask_Spectrum remember sun communities? Forget us. You've breached your contract, exported american jobs, disregarded customer security, your website is a mess, your support page is a cluttered horder basement of articles, and your service map page DOESN'T EVEN PROVIDE A MAP!!
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Robert (Doc) (@rswendra) reported@Ask_Spectrum Terrible service.
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HappyTrees_KC (@happytreeskc) reported@Ask_Spectrum I've already had a tech who told me the issue was being escalated to his supervisor. Didn't hear anything for a week. Called the supervisor who said he'd call me at 5pm. Guess what? No call. So no... You wouldn't love to assist me and that's been the case for 6 years now.
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10k_stunna (@jos3ph_666) reported@Ask_Spectrum @MommyIves Wtf wrong with yall ****
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moldy (@mold094) reported@GetSpectrum can you get your **** together please and stop having outages every 10 minutes
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nikell (@nikell07) reported@GetSpectrum you ****** are deadass ******* useless I just want to play madden all the ******* time super unreliable **** you guys if there’s a spectrum worker that boxed tell them to see me **** spectrum dumbasses
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sean richards (@Tubstah) reported@PointBroadband your service SUCKS! Day 2 of no internet in Auburn. Nobody knows what’s going on. No communication. No plan. @GetSpectrum what offerings do you have? Need a new provider.
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lean 💫 (@_leanbaby) reported@Ask_Spectrum Ion need **** but a month or two free cause ts STAY having outages !!!
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♡ (@daftdimbo8) reported@Ask_Spectrum ah yes. Let's do work on the internet at 8pm on a Saturday evening. Holy **** i just cant Im just gonna have to pay more to at&t so I can actually have some ******* internet service
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Richard Devers (@government502) reported@GetSpectrum . Your service is ***, $80 a month for Internet that's slower than what I pay for and goes out at least once a month. Back to T-Mobile Internet I go..
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Erika Ochoa (@3rika_O) reported@Ask_Spectrum I did and it was no help. Just do better ! Especially for your loyal customers
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Beth Frank (@BethFra45342171) reported@Ask_Spectrum This is called "Ask Spectrum", so I am asking for a response as to the issue(s) causing the recurring outages for 2 days. Columbus (North Linden) Ohio.