Spectrum outages and service status in Charlotte, North Carolina

No problems detected

If you are having issues, please submit a report below.

Spectrum generated 14 outage signals in the last 24 hours around Charlotte, including 14 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
The most recent signal from this area was received Apr 15, 6:56 AM EDT.

Internet (63%)
Wi-fi (19%)
Total Blackout (9%)
E-mail (3%)
TV (3%)
Phone (3%)

The latest reports from users having issues in Charlotte come from postal codes 28202 , 28269 , 28215 , 28216 , 28213 , 28278 , 28205 and 28210 .

Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.

Problems in the last 24 hours in Charlotte, North Carolina

The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Charlotte, North Carolina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Charlotte	Baseline
Apr 14, 9:20 AM EDT	0	0	0
Apr 14, 9:40 AM EDT	0	0	0
Apr 14, 10:00 AM EDT	0	0	0
Apr 14, 10:20 AM EDT	0	0	0
Apr 14, 10:40 AM EDT	0	0	0
Apr 14, 11:00 AM EDT	0	0	0
Apr 14, 11:20 AM EDT	0	0	0
Apr 14, 11:40 AM EDT	0	0	0
Apr 14, 12:00 PM EDT	0	0	0
Apr 14, 12:20 PM EDT	0	0	0
Apr 14, 12:40 PM EDT	0	0	0
Apr 14, 1:00 PM EDT	0	0	0
Apr 14, 1:20 PM EDT	0	0	0
Apr 14, 1:40 PM EDT	0	0	0
Apr 14, 2:00 PM EDT	0	0	0
Apr 14, 2:20 PM EDT	0	0	0
Apr 14, 2:40 PM EDT	0	0	0
Apr 14, 3:00 PM EDT	0	0	0
Apr 14, 3:20 PM EDT	0	0	0
Apr 14, 3:40 PM EDT	0	0	0
Apr 14, 4:00 PM EDT	0	0	0
Apr 14, 4:20 PM EDT	0	0	0
Apr 14, 4:40 PM EDT	0	0	0
Apr 14, 5:00 PM EDT	0	0	0
Apr 14, 5:20 PM EDT	0	0	0
Apr 14, 5:40 PM EDT	0	0	0
Apr 14, 6:00 PM EDT	0	0	0
Apr 14, 6:20 PM EDT	0	0	0
Apr 14, 6:40 PM EDT	0	0	0
Apr 14, 7:00 PM EDT	0	0	0
Apr 14, 7:20 PM EDT	0	0	0
Apr 14, 7:40 PM EDT	0	0	0
Apr 14, 8:00 PM EDT	0	0	0
Apr 14, 8:20 PM EDT	0	0	0
Apr 14, 8:40 PM EDT	0	0	0
Apr 14, 9:00 PM EDT	0	0	0
Apr 14, 9:20 PM EDT	0	0	0
Apr 14, 9:40 PM EDT	0	0	0
Apr 14, 10:00 PM EDT	0	0	0
Apr 14, 10:20 PM EDT	0	0	0
Apr 14, 10:40 PM EDT	0	0	0
Apr 14, 11:00 PM EDT	0	0	0
Apr 14, 11:20 PM EDT	0	0	0
Apr 14, 11:40 PM EDT	0	0	0
Apr 15, 12:00 AM EDT	0	0	0
Apr 15, 12:20 AM EDT	0	0	0
Apr 15, 12:40 AM EDT	0	0	0
Apr 15, 1:00 AM EDT	0	0	0
Apr 15, 1:20 AM EDT	0	0	0
Apr 15, 1:40 AM EDT	0	0	0
Apr 15, 2:00 AM EDT	0	0	0
Apr 15, 2:20 AM EDT	0	0	0
Apr 15, 2:40 AM EDT	0	0	0
Apr 15, 3:00 AM EDT	0	0	0
Apr 15, 3:20 AM EDT	0	0	0
Apr 15, 3:40 AM EDT	0	0	0
Apr 15, 4:00 AM EDT	0	0	0
Apr 15, 4:20 AM EDT	0	0	0
Apr 15, 4:40 AM EDT	0	0	0
Apr 15, 5:00 AM EDT	0	0	0
Apr 15, 5:20 AM EDT	0	0	0
Apr 15, 5:40 AM EDT	0	0	0
Apr 15, 6:00 AM EDT	0	0	0
Apr 15, 6:20 AM EDT	0	0	0
Apr 15, 6:40 AM EDT	0	0	0
Apr 15, 7:00 AM EDT	0	0	0
Apr 15, 7:20 AM EDT	0	0	0
Apr 15, 7:40 AM EDT	0	0	0
Apr 15, 8:00 AM EDT	0	0	0
Apr 15, 8:20 AM EDT	0	0	0
Apr 15, 8:40 AM EDT	0	0	0
Apr 15, 9:00 AM EDT	0	0	0
Apr 15, 9:20 AM EDT	0	0	0

At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Charlotte, North Carolina

The most recent Spectrum outage reports came from the following cities: Charlotte, and Nevin.

City	Problem Type	Report Time
Charlotte	Internet	2 hours ago
Charlotte	Internet	3 hours ago
Charlotte	Wi-fi	7 hours ago
Charlotte	Total Blackout	10 hours ago
Charlotte	Wi-fi	11 hours ago
Charlotte	Internet	12 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spectrum Issues Reports Near Charlotte, North Carolina

Latest outage, problems and issue reports in Charlotte and nearby locations:

Terry Brown Jr. (@TerryBrownCLT) reported 7 minutes ago from Charlotte, North Carolina
@Ask_Spectrum I’ve called, I’ve had someone come to my house to fix my internet and it’s still incredibly spotty. What can we do?
Cross Hyparu (@crosshyparu) reported 17 minutes ago from Charlotte, North Carolina
Casual reminder that I'm only an @Ask_Spectrum customer because I have no option. 4 outages and 2 equipment failures in a month. I'm not trying to armchair but if the service I gave my customers was that bad, I wouldn't have a job to come back to.
Aquí (🏡) nos quedamos hasta cuando no no (@JJ_Reimos) reported 19 minutes ago from Charlotte, North Carolina
@Ask_Spectrum internet is down in Charlotte nc since 6:00 pm ET @ zip code 28216. Please solve the issue asap, I have to complete my @EASPORTSFIFA FUT weekend games
Rémy Thurston (@remythurston) reported 22 minutes ago from Charlotte, North Carolina
@claydoughcooks @GetSpectrum Having internet access isn’t a binary issue. There’s a spectrum.
Brett Larter (@BrettLarter) reported 25 minutes ago from Charlotte, North Carolina
@Ask_Spectrum We DM’d about it last week and you couldn’t help then. Nothing has changed.
eNOC (@eNOC78511811) reported 27 minutes ago from Charlotte, North Carolina
@Ask_Spectrum what’s going on, internet down since 4PM yesterday. Apart from the 1st notification, no more update. Besides have a status page you need to update it! What’s the ETA, etc. No wonder @Ask_Spectrum has a such a terrible NPS score (a 5, with 100 being the best)!
SSPeteCarroll (Champions of Europe) (@zachcurtis11) reported 27 minutes ago from Charlotte, North Carolina
Time to complain about how bad @GetSpectrum is
Chris Regnery (@ChrisRegnery) reported 27 minutes ago from Charlotte, North Carolina
@GetSpectrum you’re awful and I can’t get tech support on the phone
treeSLAT (@liltreesap) reported 31 minutes ago from Charlotte, North Carolina
@Ask_Spectrum who let yall be carolinas “go to” internet provider yall are terrible, yalls ppl on the phone b incompetent and the mfs that work in the store dgaf abt anyone, the list go on fr
Amanda (@_abidahx3) reported 32 minutes ago from Charlotte, North Carolina
@Bmarie6969 OMG. That’s awful! Of course Spectrum is free through my apartment complex and spectrum/TWC has always been the shittiest IMO
Nick (@Nick_Dauphin) reported 37 minutes ago from Charlotte, North Carolina
Went to return my modem to @GetSpectrum and they said their returns were down...So why can’t I just leave this here
Nathan Bunch (@NathanrBunch) reported 38 minutes ago from Charlotte, North Carolina
Hey @Ask_Spectrum why do I have 0.00 Mbps for my upload in 28215? Seriously sucks.
KennyG (@Kenny_Groom) reported 38 minutes ago from Charlotte, North Carolina
Who knows the WIFI 🔌? Somethings got to give with the internet service @GetSpectrum provides.
Brittany C. (@BrittanyMSC) reported 39 minutes ago from Charlotte, North Carolina
Would be great if my internet worked long enough for me to see the completion of 2 plays before the “unavailable” message pops up😪 @Ask_Spectrum @GetSpectrum this is router #2 and this problem still persists.
Tom (@TomAlderman) reported 42 minutes ago from Charlotte, North Carolina
@RepAdams. Something needs to be done about @Ask_Spectrum poor service. It is unacceptable that we have weekly outages in Charlotte. T
treeSLAT (@liltreesap) reported 43 minutes ago from Charlotte, North Carolina
@Ask_Spectrum yall app suck, ian been able to get into my account or pay my bills since i got this ****
My VP is Black ✊🏾 (@BlackAgitator) reported 45 minutes ago from Charlotte, North Carolina
@Ask_Spectrum Not again! Your internet is slow as ****. I can't upload any of my apps. You've already had a 3 day outage. Why haven't you fixed your sh!t, yet? #SpectrumIsCrappy
SSPeteCarroll (Champions of Europe) (@zachcurtis11) reported 46 minutes ago from Charlotte, North Carolina
Hi @GetSpectrum and @Ask_Spectrum your service is bad and you should feel bad.
LaMelo Bald (@IAmWana) reported 49 minutes ago from Charlotte, North Carolina
This by far is the worst wireless network ever @GetSpectrum SMH
Pradeep (@PradeepSunku88) reported 60 minutes ago from Charlotte, North Carolina
Internet outage many times for a month - raised 4 cases - no resolution, sent a tweet - received response - they sent a person - replaced equipment - few days fine, OUTAGE AGAIN TODAY! WTH is wrong with @Ask_Spectrum ????? #worstservice #spectrumoutage #spectrumdown

Spectrum Issues Reports

Latest outage, problems and issue reports in social media:

10k_stunna (@jos3ph_666) reported 7 minutes ago
@Ask_Spectrum @MommyIves Wtf wrong with yall ****
NellieBells (@Jayelache) reported 8 minutes ago
@GetSpectrum there was a internet outage in my area. Now normally I would just get reimbursed for the outage. But considering I work at home - I want to be reimbursed for the hours I didn’t get paid. Cause how in THEEE 🌎 do yall expect payment for services not received
Beth Frank (@BethFra45342171) reported 10 minutes ago
@Ask_Spectrum I had sent the video as wanted to show u the blur & not quite sure what to call it. My neighborhood is apparently in another outage & Spectrum will hopefully fix this time, as been going on for two days. Wondering what ur private message link is??
ᏲᎾ ᏪᏌ (@cgchica) reported 15 minutes ago
@Ask_Spectrum Is it really going to help this time? Because we’ve spent countless hours on the phone with tech support (I spent five and a half on just one call) and we are on our third box
Richard Devers (@government502) reported 15 minutes ago
@GetSpectrum . Your service is ***, $80 a month for Internet that's slower than what I pay for and goes out at least once a month. Back to T-Mobile Internet I go..
Captain (@TheDreadCaptain) reported 15 minutes ago
Just drops and disconnects everything. @Ask_Spectrum , service issues one in a while is fine. But everyday this week is ridiculous, this has been going on for weeks at this point, we've called, we've talked to customer service and nothing gets done. The service just gets repaired
Beth Frank (@BethFra45342171) reported 19 minutes ago
@Ask_Spectrum 12:32 a.m. on Saturday, April 11 - Spectrum down again - unbelievable! What were all those Network Upgrades for last December??
J (@jaypthomas) reported 22 minutes ago
@Ask_Spectrum bro what’s up with this outage in Long Beach
shanel (@_nelbell) reported 32 minutes ago
@GetSpectrum please hurry up with this outage, we pay too much money for this constant bullshit. @Ask_Spectrum
freshbaker (@imfreshbaker) reported 36 minutes ago
@Xynew_ @GetSpectrum damn