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Optimum outages and service status in Greenport West, New York

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Full Outage Map
  • Optimum generated 0 outage signals in the last 24 hours around Greenport West, including 0 direct reports.

Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.

Problems in the last 24 hours in Greenport West, New York

The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Greenport West, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Greenport West, New York

The most recent Optimum outage reports came from the following cities: East Hampton.

CityProblem TypeReport Time
East Hampton Internet 2 months ago

Community Discussion

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Optimum Issues Reports Near Greenport West, New York

Latest outage, problems and issue reports in Greenport West and nearby locations:

  • rcalcaterra
    Regina Calcaterra (@rcalcaterra) reported from New Suffolk, New York

    @optimum intermittent internet service since Friday. Is there an outage in 11956?

  • laand
    luke andrews (@laand) reported from Sag Harbor, New York

    @OptimumHelp my internet has been down all day at home. Looking for help

  • quattrohello
    denise tooman (@quattrohello) reported from Noyack, New York

    @OptimumHelp @optimum is there a service outage in the eastern end of Long Island? Cable, wifi and phone all out. Can’t get info from customer service. Please fix ASAP!!

  • MingsMusic
    Dobby the House Elf (@MingsMusic) reported from Noyack, New York

    @noelthasco @optimum So let me tell about the optimum bate and switch. I placed an order to upgrade my internet service to 1G/1G on March 19th, the technician came today to switch the modem and then said that I needed to contact sales to let them know the modem has been installed and they can turn

  • likelytilted
    Steve :) (@likelytilted) reported from Bridgehampton, New York

    @optimum the issues at 2462 Main Street Bridgehampton, 11932 have still not been addressed. It has been MONTHS of us complaining. We are literally an AV company with an ISP who doesnt seem to care about us

  • monstrindeepsht
    C Goodman (@monstrindeepsht) reported from Greenport West, New York

    @OptimumHelp no answers forthcoming? James says you cannot restore my mother’s emails- no explanation, no help resolving whatever happened that caused this???seriously awful service. I will contact the consumer protection agencies and see who elseserves Greenport. UNacceptable.

  • MingsMusic
    Dobby the House Elf (@MingsMusic) reported from Noyack, New York

    @noelthasco @optimum on the service. The quote I receive for life was $83.49. It consists of 69.99 for Optimum 1G, Gateway of 10.00 and Network enhancement fee of 3.50. I just need me account switch to the plan, the internet upgraded and the billing updated.

  • gaylepc1
    gaylepc (@gaylepc1) reported from Springs, New York

    @OptimumHelp I tried to chat to solve my problem but it says it’s not able now

  • JMfreespeech
    Judith Miller (@JMfreespeech) reported from Sag Harbor, New York

    Cancel @Optimum. No service. Fraudsters who never Fox the problems they create.

  • JMfreespeech
    Judith Miller (@JMfreespeech) reported from Sag Harbor, New York

    Why does @optimum have such crummy service? Because it is a monopoly out here on the east end of Long Island.

  • Bomblesox
    Bomblesox (@Bomblesox) reported from Springs, New York

    CSR for @OptimumHelp: Expect someone between 12pm - 8pm. Actual arrival time: 9:53pm WTF I'M GETTING READY FOR BED

  • quattrohello
    denise tooman (@quattrohello) reported from Noyack, New York

    @optimum I’m in Sag Harbor, NY. Long Island. All of a sudden today my cable box went out. Kept trying to reset. Not working. And now my WiFi is out. Says Weak Connection. Is there a service outage in the area? Could it be possible both are malfunctioning at same time HELP!!

  • SteveHaweeli
    Steve Haweeli (@SteveHaweeli) reported from Springs, New York

    @OptimumHelp HELP!! I never received my bill, am trying to pay online but I NEED TO ACTUALLY SEE the bill. I have an optimum ID but the site says I don’t have access to Pay Bill! I’ve been a customer for almost 30 years. HELP!!

  • jettfrogg
    jettfrogg (@jettfrogg) reported from Springs, New York

    @OptimumHelp please check if there is an internet outage in 11937

  • mbeyerclausen
    Mickey Beyer-Clausen (@mbeyerclausen) reported from North Sea, New York

    @OptimumHelp Day 3: Still waiting for you to respond to my last message, and for you to fix my connection, which I need to do my job!!

Optimum Issues Reports

Latest outage, problems and issue reports in social media:

  • DustinFinn
    Dustin (BusySignal-KE2EFX) (@DustinFinn) reported

    @supersat This modem has been rebooted a lot. It really just refuses to get a new channel set. I think this @OptimumHelp @optimum forcing users who choose their own equipment instead of renting their stuff into poor experiences.

  • soulslam55
    BillyX (@soulslam55) reported

    Hey @altice aka @optimum! You’re remote for your @optimumtv service (which sux and is lagging ~2minutes) is the biggest POS ever. You’re welcome.

  • Degenerate0123
    Joey (@Degenerate0123) reported

    Hey @optimum @OptimumHelp I need some help with my service

  • mynamesmarcos
    soɔɹɐɯ (@mynamesmarcos) reported

    @OptimumHelp @optimum Do you know if an Arris SB8200 DOCSIS 3.1 modem is compatible and would be able to be provisioned on your cable internet? I do not have voice service (phone). Just want to make sure before purchasing, thank you.

  • H3nrink
    Henry rinkewich (@H3nrink) reported

    @optimum @OptimumHelp when are you gonna fix the mlb network? Trash organization

  • ElijahWX98
    Elijah (@ElijahWX98) reported

    @optimum Are you guys gonna fix your Internet? My Internet has been running like dogshit for 5 days now.

  • H3nrink
    Henry rinkewich (@H3nrink) reported

    @optimum how much longer until we resolve the issue with @MLBNetwork @optimum is truly the Worst service available.

  • Kingslayer425
    Felix (@Kingslayer425) reported

    Unacceptable from @optimum and @TMobile for not notifying customers that there was an outage since 7pm. Credits should be given to those affected especially in the Ironbound section of Newark, New Jersey! Ridiculous!

  • __1203gio
    JimGio (@__1203gio) reported

    I’m still trying to figure out how removing the remote control feature from the @optimum app has improved my customer experience ??? 🤔🤔🤔 / it’s only made my viewing more difficult / What brain decided to make this boneheaded decision ? ….. @OptimumHelp

  • Donna94884759
    Donna (@Donna94884759) reported

    @Suddenlink @optimum Customer service is outsourced, RIDICULOUS!!!!!