Optimum outages and service status in Springs, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Springs, including 0 direct reports.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Springs, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Springs, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Springs, New York
The most recent Optimum outage reports came from the following cities: East Hampton, and Southampton.
| City | Problem Type | Report Time |
|---|---|---|
 East Hampton
|
Internet | 2 months ago |
|
Southampton
|
2 months ago |
Community Discussion
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Optimum Issues Reports Near Springs, New York
Latest outage, problems and issue reports in Springs and nearby locations:
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Dobby the House Elf (@MingsMusic) reported from Noyack, New York@noelthasco @optimum on the service. The quote I receive for life was $83.49. It consists of 69.99 for Optimum 1G, Gateway of 10.00 and Network enhancement fee of 3.50. I just need me account switch to the plan, the internet upgraded and the billing updated.
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Bomblesox (@Bomblesox) reported from Springs, New YorkCSR for @OptimumHelp: Expect someone between 12pm - 8pm. Actual arrival time: 9:53pm WTF I'M GETTING READY FOR BED
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Judith Miller (@JMfreespeech) reported from Sag Harbor, New YorkCancel @Optimum. No service. Fraudsters who never Fox the problems they create.
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Steve :) (@likelytilted) reported from Bridgehampton, New York@optimum the issues at 2462 Main Street Bridgehampton, 11932 have still not been addressed. It has been MONTHS of us complaining. We are literally an AV company with an ISP who doesnt seem to care about us
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Steve :) (@likelytilted) reported from Southampton, New YorkJust got ****** and had a full blown conversation with an optimum tech about life n shit
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luke andrews (@laand) reported from Sag Harbor, New York@OptimumHelp my internet has been down all day at home. Looking for help
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denise tooman (@quattrohello) reported from Noyack, New York@OptimumHelp @optimum is there a service outage in the eastern end of Long Island? Cable, wifi and phone all out. Can’t get info from customer service. Please fix ASAP!!
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Judith Miller (@JMfreespeech) reported from Sag Harbor, New YorkWhy does @optimum have such crummy service? Because it is a monopoly out here on the east end of Long Island.
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Dobby the House Elf (@MingsMusic) reported from Noyack, New York@noelthasco @optimum So let me tell about the optimum bate and switch. I placed an order to upgrade my internet service to 1G/1G on March 19th, the technician came today to switch the modem and then said that I needed to contact sales to let them know the modem has been installed and they can turn
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jettfrogg (@jettfrogg) reported from Springs, New York@OptimumHelp please check if there is an internet outage in 11937
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Alice (@Aligram1) reported from Southampton, New York@AlticeOne @optimum @OptimumHelp #worstcompanyever #neverusealtice Once again, third time in three days, altice app isn’t working on terrible awful Altice/Appletv. No help from customer service and no credit given yet. Cutting the cord.
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C Goodman (@monstrindeepsht) reported from Greenport West, New York@OptimumHelp no answers forthcoming? James says you cannot restore my mother’s emails- no explanation, no help resolving whatever happened that caused this???seriously awful service. I will contact the consumer protection agencies and see who elseserves Greenport. UNacceptable.
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Steve Haweeli (@SteveHaweeli) reported from Springs, New York@OptimumHelp HELP!! I never received my bill, am trying to pay online but I NEED TO ACTUALLY SEE the bill. I have an optimum ID but the site says I don’t have access to Pay Bill! I’ve been a customer for almost 30 years. HELP!!
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gaylepc (@gaylepc1) reported from Springs, New York@OptimumHelp I tried to chat to solve my problem but it says it’s not able now
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Alice (@Aligram1) reported from Southampton, New York@optimum @AlticeUSA @AlticeOne #worsttvserviceever #alticesucks Once more, Alticeone app Appletv box not working. Terrible customer service, awful product. Do not use altice. Switch to anything else of you could!
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denise tooman (@quattrohello) reported from Noyack, New York@optimum I’m in Sag Harbor, NY. Long Island. All of a sudden today my cable box went out. Kept trying to reset. Not working. And now my WiFi is out. Says Weak Connection. Is there a service outage in the area? Could it be possible both are malfunctioning at same time HELP!!
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Monkey D. Venus 🔜 BlerdCon ‘26 (@venusphoenix99) reportedAI is literally ruining brand integrity. Soon as I see a commercial using AI, I automatically add that company to my “do not purchase from” list. I WISH I had better WiFi options in my area because @optimum’s latest commercial is COMPLETELY AI and I want to cancel my services.
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Dustin (BusySignal-KE2EFX) (@DustinFinn) reported@supersat This modem has been rebooted a lot. It really just refuses to get a new channel set. I think this @OptimumHelp @optimum forcing users who choose their own equipment instead of renting their stuff into poor experiences.
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Dustin (BusySignal-KE2EFX) (@DustinFinn) reported@yMets00 @optimum @OptimumHelp I’d like fiber for my home backups in symmetrical speeds. I’ll always have the cellular backup / Starlink for longer problems - but for the 80% uptime - I’d prefer fiber.
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Joe (@NYI60) reported@optimum it’s really awesome that every sporting event I watch with your service is roughly 2-3 minutes delayed and I get score updates before they happen on my screen.
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Dustin (BusySignal-KE2EFX) (@DustinFinn) reportedDear @OptimumHelp @optimum This is not a good thing. 714000000 Hz 0.7 dBmV 32.5 dB Corrected 128,969,223 UnCorrected 10,416,162 Amount of symbols being force corrected is exhibition of an issue. Your tech was polite however you do not empower him to actually support this.
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Jay Muah (@jay_muah) reportedDo not get @optimum mobile service they convinced me to leave @tmobile to save a lot of money but ended paying the same amount because of there error. #shame
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Lando (@orlandojr88) reported@optimum yall a damn scam. No where does it say one time fee off 100 bucks. Putting stop payment to the right away.!
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jody schwartz (@JodysJody) reported@optimum My Internet and cable have been down for 3 hours
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Princepessa07 (@princepessa07) reported@optimum Hey how is it that I cancelled my optimum internet service after 10 years this morning and you’ll still bill me through 3/31 FOR SERVICE I DONT HAVE? How do you not PRORATE????
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Diana (@dtede514) reported@Verizon @TMobile @optimum is there an issue watching the Super Bowl with anyone else who has Verizon?? It’s been glitching the whole game!!! Maybe T-Mobile or Optimum is better???