Optimum outages and service status in Cannondale, Connecticut
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Cannondale, including 0 direct reports.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Cannondale, Connecticut
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Cannondale, Connecticut and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cannondale, Connecticut
The most recent Optimum outage reports came from the following cities: Norwalk.
| City | Problem Type | Report Time |
|---|---|---|
 Norwalk
|
TV | 1 month ago |
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Norwalk
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2 months ago | |
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Norwalk
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TV | 2 months ago |
Community Discussion
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Optimum Issues Reports Near Cannondale, Connecticut
Latest outage, problems and issue reports in Cannondale and nearby locations:
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M E D U S A 🐍 (@__KrissyLove) reported from Norwalk, Connecticut@optimum at this point I’m switching internet from y’all, I literally moved DOWN the street had my internet transferred and have been dealing with your wack customer service since Saturday and my internet STILL DOES NOT WORK
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John Nash (@NikonNash) reported from Westport, ConnecticutWell, @optimum or @AlticeUSA or whatever they’re calling themselves these days are once again showing off their fine customer service skills. More than 40 minutes to transfer service from one resident to another. It’s unacceptable! #directTVisworse
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Ray Abramson, CPA (@rla_cpa) reported from Westport, ConnecticutShout out to @OptimumHelp for exceptional customer service! After Abramson & Co. phones were incorrectly shut off for 14 hours, one tech persevered and hand fixed the problem! #goldstar
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Larry Perlstein (@lperlste) reported from Westport, Connecticut@OptimumHelp I'm trying to sign on to HBO Max but it keeps telling me to use the Altice One provider and not Optimum. Only problem is I can't to a list of providers. Help.
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Bysheldon (@bysheldon) reported from Norwalk, Connecticut@OptimumHelp how do I report an outage? There was a known one and now the web says it’s been fixed but my whole street is still out. About 5 houses. It’s not fixed. We’ve spent hours on the phone with customer service. It’s not helped.
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Meredith MacLeod (@MeredithMacL) reported from New Canaan, Connecticut@OptimumHelp How many days until you answer the phone or have humans to communicate with? I have been on hold over 8 hours and texted 5 times with no help or acknowledgement.
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Ray (@ramenbrownie) reported from Norwalk, Connecticut@OptimumHelp Site says my service is up, no reported outages but you cant reach my modem. Just have a blinking DS light on my modem. Help please.
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#FrontPageFrankie (@The_Frankchise) reported from Norwalk, Connecticut@OptimumHelp is there an outage going on for service in the Norwalk, CT area? It seems that not even the optimum WiFi network, and not just my own personal network, is currently working or connecting.
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Elaine Shay (@EShayEsq) reported from Westport, Connecticut@OptimumHelp Yes, I’m still without service even though ticket went in June 14th. I actually had to stay at a hotel today so I could access internet for work. Frontier answered my call and gave me an installation date for Monday. Can you do better or are you okay with losing another customer
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Meredith MacLeod (@MeredithMacL) reported from New Canaan, Connecticut@OptimumHelp please contact me, Meredith MacLeod. 214-774-7719 our cable line broken from storm and no one answering or responding from your company.
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Desert Joe (@desert_joe) reported from Westport, Connecticut@OptimumHelp no internet, phone or TV in Westport for 2 days now. It is impossible to contact @Optimum by phone (calls just get disconnected after the COVID message) or via their website (chat just sits there forever). Terrible customer service and communication.
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Larry Perlstein (@lperlste) reported from Westport, Connecticut@WilliamTongCT When this is all over, it's time to regulate internet access as a utility. We need protection from @optimum's rate increases and poor customer service. #internet
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Steve Kalman (@stevenkal55) reported from Norwalk, Connecticut@OptimumHelp been using the online chat feature for 40 minutes and no resolution. What do I need to do to get cable and Wi-Fi to work properly? $320 per month.
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April Hargrove (@apelha) reported from Norwalk, ConnecticutTerrible customer service @optimum @OptimumHelp service outage for over 24 hours in #NorwalkCT #unacceptable in 2019
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Molly McLafferty (@mollybmc) reported from Norwalk, Connecticut@OptimumHelp @optimum by FAR the worst internet/cable company experience. Holy smokes. Missing my FIOS. If Optimum has anyone actually working for them can someone please reach out to help?!??!!!!
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Lois Lane (@SusNShultz) reported from Cannondale, Connecticut@OptimumHelp how long will the outage in Wilton last?
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JenAldingerAngerame (@southrnyankee) reported from Norwalk, ConnecticutDear @optimum , what happened to my hotspot on Route 7, Danbury rd in Wilton CT?!?!?!? The WiFi is awful
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brentmorris (@tipmorris) reported from New Canaan, Connecticut@OptimumHelp we waited for our appointment today in a window of 10AM to 8PM. I checked the app all day and it said "on time." No show, wires are split and sitting in front yard. Waited hour on phone and was told next appointment is Friday. This is crazy, please help!!
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John Nash (@NikonNash) reported from Westport, Connecticut50 minutes (with two wait times totaling only five minutes) and the idiots @optimum were unable to to transfer my service for reasons I simply can’t fathom. I don’t have the words for how inept that company is. #unacceptable
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Dave (@daberardino) reported from Norwalk, Connecticut@optimum Worst customer service ever. On hold forever. Never a call back. Charges customers for their mistakes. Fire them all
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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/dev/matt (@mattyakel) reported@optimum / @OptimumHelp what gives you raise my bill $5 a month, and we're on the second outage for the month so far. #PoorService
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Booker Washington (@bookwashington) reported@Saffyer @optimum @MLBNetwork I know the feeling Dish network took some local channels off the TV
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Donna (@Donna94884759) reported@Suddenlink @optimum They are the worst!!!!
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Laskinzero (@laskinzero) reported@optimum your internet service is ****
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🦋🏔️wifi, loser ******* disaster extraordinaire (@ZynikaEDM) reported@optimum your 25 for 5 ad is disgusting ai generated slop and I will never consider getting internet from you again because of it
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marilynglee💙💛 (@marilynglee) reported@OptimumHelp shame on @optimum. 2 weeks of wonky service for a 96 year old, 3 tech calls, 2 visits, have to wait 48 hours for a tech to fix the problem outside the house…hello @Verizon
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Lauren Sheible (@lauren_sheible) reported@optimum again u failed! Tv won’t connect to the internet and its baseballs opening night! Pay for this, pay for that, free upgrade to fiber optic, and still, everything sucks!!!
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jody schwartz (@JodysJody) reported@optimum My Internet and cable have been down for 3 hours
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Not This (@NF48592167) reported@optimum wow current commercial is an awful mess of AI slop. Definitely won't be buying your service if you care so little about it that you don't think it's worth hiring actors or artists to make a commercial for it.
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Tim (@Timmay7) reported@optimum get it right. I tried to change service and asked for my ss number. Then tried to cxl and was kept getting new sales ideas. Couldn’t speak to a manager. Get it right. @BarstoolBigCat