Optimum outages and service status in Poughkeepsie, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Poughkeepsie, including 0 direct reports.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Poughkeepsie, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Poughkeepsie, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Poughkeepsie, New York
The most recent Optimum outage reports came from the following cities: Poughkeepsie, and Hyde Park.
| City | Problem Type | Report Time |
|---|---|---|
 Poughkeepsie
|
TV | 2 months ago |
|
Hyde Park
|
Internet | 2 months ago |
|
Highland
|
Wi-fi | 2 months ago |
Community Discussion
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Optimum Issues Reports Near Poughkeepsie, New York
Latest outage, problems and issue reports in Poughkeepsie and nearby locations:
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Robert Von Bergen (@Robrags1999) reported from Wappingers Falls, New York@OptimumHelp wife and I pay you guys a large monthly bill for subpar service. Slow internet speeds, polite customer service that takes to long to get a hold of. Currently on a 30 minute wait to talk to someone about my current outage, and all around intermittent service all week!
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Robert Von Bergen (@Robrags1999) reported from Wappingers Falls, New York@optimum nothing like feeling like nothing to business you give $233 to every month on time only to be dealing with shorty internet service at best. #cablecustomerslivesmatter
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Robert Von Bergen (@Robrags1999) reported from Wappingers Falls, New York@OptimumHelp due to your guys service sucking, I will not be enjoying my night after a hard day at work. I’m still working, why isn’t my internet?
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Razz (@Razznation) reported from Hyde Park, New York@OptimumHelp what is going on with your customer service tonight. Tried to get help and was told to contact back tomorrow. That’s terrible!
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Robert Von Bergen (@Robrags1999) reported from Wappingers Falls, New York@optimum the internet is out again as usual, you’re service is awful. Paying $255 a month for service that constantly disconnects.
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Cindy Kane (@CindyAKane) reported from Hyde Park, New York@OptimumHelp Hello is anyone even there? Our Altice service is completely out due to Isaias in Hyde Park NY. It would be great if #optimum would atleast acknowledge the situation. The online outage map has hundreds of comments on this.
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Dan Barone (@Baroned23) reported from Lagrangeville, New York@OptimumHelp no internet and cable in Poughkeepsie NY. Can always count on optimum for horrible and inconsistent service
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Robert Von Bergen (@Robrags1999) reported from Wappingers Falls, New York@optimum I find I absolutely Appalling the you’re company thinks it’s ok for my household to get disconnected from the internet of 10/20 times a month. We pay you $255/month for some of the most unreliable service a company could provide. Do better for your customers.
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Rudy N Golf (@rudyngolf) reported from Spackenkill, New York@OptimumHelp What service does optimum provide that i am paying for..Your call centers in ******* India provide no service....constant phone calls provide no service...intermittent wifi over the past 2 weeks...that i assume we are paying for mo service. #nocustomerservice
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becky bova ⚯͛ (@beckbake) reported from Red Oaks Mill, New YorkOkay I think we’re officially done with @optimum. We never have WiFi!I either need @verizonfios back in my life (never had any issues except $) or maybe @Sling
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Eric J Planey (@EricPlaney) reported from Wappingers Falls, New YorkI think all the beer makers in the US should sue @optimum. Their bandwidth is so slow I don’t need to drink in order to get a blurry screen!
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DonDeCarmo (@Escrappa) reported from Wappingers Falls, New York****** bout to riot at this Optimum spot...let me pay this bill and get ******** outta here....
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Richard Wendel Jr (@Rjr4232) reported from Plattekill, New YorkBe nice if Optimum could get this YES Network issue resolved. Just saying.
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Robert Von Bergen (@Robrags1999) reported from Poughkeepsie, New York@optimum how about this, you guys treat me like a new customer instead of one that pays you $255 a month, & roughly $36720 over the last 12 loyal years. Give me the “ introductory” price to make up all the years of poor service. That seems about fair to me.
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mike (@MrMihalis) reported from Myers Corner, New YorkBy far the worst service provider is @optimum , not even close !!!!!
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Robert Von Bergen (@Robrags1999) reported from Wappingers Falls, New York@optimum my wife and I pay you guys a large monthly bill for subpar service. Slow internet speeds, polite customer service that takes to long to get a hold of. Currently on a 30 minute wait to talk to someone about my current outage, and all around intermittent service all week!
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Mare (@evilqueenshock) reported from Wappingers Falls, New York@optimum your customer service is absolutely disgusting. Yesterday, 4 representatives, 3 supervisors for a total of over 3 hours on the phone, and not one of them could give me an answer to my problem. Time to cut the cord.
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Brittney Janéi (@bjanei_14) reported from Hyde Park, New York@OptimumHelp is there an outage in my area? 12538 I have been without internet service for two hours.
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Dan Barone (@Baroned23) reported from Lagrangeville, New York@OptimumHelp I sent a message with no response. Please assist. Going on two days with no WiFi and TV service in and out.
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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njbenfiquista24 (@njbenfiquista89) reported@OptimumHelp @RLS39800575 @optimum Fix the outage in Newark then. We haven’t had connection all day
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Danielle MacMath (@DanielleMacMath) reportedWaiting for my 5th tech visit from @optimum and I get a phone call from them. It’s not my tech - they’re calling about the mobile plan offer. Customer Service already told me they would remove me from that list. Why does every customer service agent directly lie to customers?
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Blue&Gold Redneck (@milkmanjr91) reported@optimum @paramountnet It’s been a few days with no sound on the network? Called Optumum yesterday and did a reset and data reset - still nothing. Come on guys @BarRescue is new tonight and it’s hard to watch with no volume.
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Adam Bernard (@AdamsWorldBlog) reported@SieraSantos @MLBNetwork Wish I could've seen it. @optimum is the absolute worst.
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NJ Home Maintenance Services (@NJ_HMS) reported@optimum Almost a year later and our service is STILL not fixed. Meanwhile, we’re being billed in full every month for channels we can’t even watch. How is this acceptable? #Optimum #CustomerService #fail
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Jersey Friar (@JerseyFriar) reported@optimum I want to thank you. Due to your inability to fix the outage for 4 days. I found that @verizon will save me over 60% when I switch next week so thank you for saving me $180 per month
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Laskinzero (@laskinzero) reported@optimum your internet service is ****
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tennis.sushi.CA.NY.JPN (@eric_newyork) reported@OptimumHelp @optimum @AlticeUSA #optimum this is the worst company filled with liars. I was promised a 3 year monthly amount guaranteed by the retention center. I just got a bill that was $175 more than I’m supposed to pay. And terrible customer service
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Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.
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Will Wagner 🟧 (@WillWagnerMusic) reportedCrazy that @CBS doesn't work with @optimum. @OptimumHelp is there any plans to have a working login before next weekend's NCAA games?