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Optimum outages and service status in Plattekill, New York

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Full Outage Map
  • Optimum generated 0 outage signals in the last 24 hours around Plattekill, including 0 direct reports.

Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.

Problems in the last 24 hours in Plattekill, New York

The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Plattekill, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Plattekill, New York

The most recent Optimum outage reports came from the following cities: Poughkeepsie.

CityProblem TypeReport Time
Poughkeepsie TV 1 month ago
Highland Wi-fi 2 months ago

Community Discussion

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Optimum Issues Reports Near Plattekill, New York

Latest outage, problems and issue reports in Plattekill and nearby locations:

  • Robrags1999
    Robert Von Bergen (@Robrags1999) reported from Wappingers Falls, New York

    @OptimumHelp wife and I pay you guys a large monthly bill for subpar service. Slow internet speeds, polite customer service that takes to long to get a hold of. Currently on a 30 minute wait to talk to someone about my current outage, and all around intermittent service all week!

  • mfooser
    Fooser (@mfooser) reported from Beacon, New York

    @OptimumHelp so once again no internet service had tech here today restrung a line into the house 4 hours later nothing works everything is offline once again. What a waste of time and money would like to see this optimum 300 speed guess it’s hiding out with Bigfoot?

  • SecondBolt
    Second Bolt (@SecondBolt) reported from Beacon, New York

    @optimum @OptimumHelp your service is hurting our business. Pick up the phone, help your customers and stop dropping service in the #hudsonvalley. #fail #customerservicefail #dobetter

  • Robrags1999
    Robert Von Bergen (@Robrags1999) reported from Wappingers Falls, New York

    @optimum nothing like feeling like nothing to business you give $233 to every month on time only to be dealing with shorty internet service at best. #cablecustomerslivesmatter

  • mfooser
    Fooser (@mfooser) reported from Beacon, New York

    @OptimumHelp called 10am lost whole day of work finally optimum call back at 9:30pm for optimum to tell me the best OPTIMUM can do is send a technician in 4 days because that is how scary good Optimum service is.

  • Robrags1999
    Robert Von Bergen (@Robrags1999) reported from Wappingers Falls, New York

    @optimum my wife and I pay you guys a large monthly bill for subpar service. Slow internet speeds, polite customer service that takes to long to get a hold of. Currently on a 30 minute wait to talk to someone about my current outage, and all around intermittent service all week!

  • Robrags1999
    Robert Von Bergen (@Robrags1999) reported from Wappingers Falls, New York

    @optimum the internet is out again as usual, you’re service is awful. Paying $255 a month for service that constantly disconnects.

  • rudyngolf
    Rudy N Golf (@rudyngolf) reported from Spackenkill, New York

    @OptimumHelp What service does optimum provide that i am paying for..Your call centers in ******* India provide no service....constant phone calls provide no service...intermittent wifi over the past 2 weeks...that i assume we are paying for mo service. #nocustomerservice

  • Robrags1999
    Robert Von Bergen (@Robrags1999) reported from Wappingers Falls, New York

    @optimum I find I absolutely Appalling the you’re company thinks it’s ok for my household to get disconnected from the internet of 10/20 times a month. We pay you $255/month for some of the most unreliable service a company could provide. Do better for your customers.

  • Robrags1999
    Robert Von Bergen (@Robrags1999) reported from Wappingers Falls, New York

    @OptimumHelp due to your guys service sucking, I will not be enjoying my night after a hard day at work. I’m still working, why isn’t my internet?

  • EricPlaney
    Eric J Planey (@EricPlaney) reported from Wappingers Falls, New York

    I think all the beer makers in the US should sue @optimum. Their bandwidth is so slow I don’t need to drink in order to get a blurry screen!

  • Rjr4232
    Richard Wendel Jr (@Rjr4232) reported from Plattekill, New York

    Be nice if Optimum could get this YES Network issue resolved. Just saying.

  • TGDJoe
    TGDJoe (@TGDJoe) reported from New Windsor, New York

    Such a bad look for @optimum when @GioWFAN can't stay connected while doing the @WFANmornings

  • imagine8music
    Victoria Louise (@imagine8music) reported from Beacon, New York

    @scetron @OptimumHelp I was having trouble with internet earlier so was a friend in Beacon

  • Robrags1999
    Robert Von Bergen (@Robrags1999) reported from Poughkeepsie, New York

    @optimum how about this, you guys treat me like a new customer instead of one that pays you $255 a month, & roughly $36720 over the last 12 loyal years. Give me the “ introductory” price to make up all the years of poor service. That seems about fair to me.

  • evilqueenshock
    Mare (@evilqueenshock) reported from Wappingers Falls, New York

    @optimum your customer service is absolutely disgusting. Yesterday, 4 representatives, 3 supervisors for a total of over 3 hours on the phone, and not one of them could give me an answer to my problem. Time to cut the cord.

  • Escrappa
    DonDeCarmo (@Escrappa) reported from Wappingers Falls, New York

    ****** bout to riot at this Optimum spot...let me pay this bill and get ******** outta here....

  • DylanxOConnell
    Dylan O'Connell (@DylanxOConnell) reported from Beacon, New York

    Optimum is straight up the worst internet company in the world.

Optimum Issues Reports

Latest outage, problems and issue reports in social media:

  • meredithhgtx
    Meredith G (@meredithhgtx) reported

    POV: 16 minutes on hold. Haven't spoken to a person yet. Mandatory h reboot of my service (not needed, but seems to be a requirement). @optimum

  • alejablanca_
    Alejxxxx 🇨🇴🇩🇴 (@alejablanca_) reported

    @optimum Day 9 with no internet in Hyde Park, NY. Multiple cancelled tech appointments and now an unauthorized price hike on my bill. @OptimumHelp, fix this or I’m switching to Verizon today.

  • laskinzero
    Laskinzero (@laskinzero) reported

    @optimum your internet service is ****.

  • aldo_bendana
    Aldo Bendana (@aldo_bendana) reported

    @optimum worst service I’ve ever had.

  • jwmmr
    James reilly (@jwmmr) reported

    @optimum Your customer service is the worst. Can’t even get to speak to someone in America. 30 yr customer and never had a problem till this weekend. No one knows what’s going on. I was given wrong info.

  • Tatt2Connection
    Joe Tattoo (@Tatt2Connection) reported

    @OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.

  • NYI60
    Joe (@NYI60) reported

    @optimum it’s really awesome that every sporting event I watch with your service is roughly 2-3 minutes delayed and I get score updates before they happen on my screen.

  • NelMar2seven
    Nelson (@NelMar2seven) reported

    @optimum Absolute garage Internet service. I’ve had to take time off work repeatedly to be home to meet the techs in order to fix my Internet that’s always down. It went down 3 times in less than a week. Miss a half a day each time from work. Internet + lost wages=most expensive internet

  • __1203gio
    JimGio (@__1203gio) reported

    I’m still trying to figure out how removing the remote control feature from the @optimum app has improved my customer experience ??? 🤔🤔🤔 / it’s only made my viewing more difficult / What brain decided to make this boneheaded decision ? ….. @OptimumHelp

  • WillWagnerMusic
    Will Wagner 🟧 (@WillWagnerMusic) reported

    Crazy that @CBS doesn't work with @optimum. @OptimumHelp is there any plans to have a working login before next weekend's NCAA games?