Optimum outages and service status in New Windsor, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around New Windsor, including 0 direct reports.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in New Windsor, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in New Windsor, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Optimum Issues Reports Near New Windsor, New York
Latest outage, problems and issue reports in New Windsor and nearby locations:
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Alex Wilcox Cheek (@arwcheek) reported from Cold Spring, New Yorkabsolutely the most absurd, worst customer service I can possibly imagine @optimum — service person randomly pulls up one afternoon, disconnects internet from the telephone pole, LEAVES, I call to say that my service was out, then get billed $80 for it all. really cool.
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Victoria Louise (@imagine8music) reported from Beacon, New York@scetron @OptimumHelp I was having trouble with internet earlier so was a friend in Beacon
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Darrin Dyle (@DarrinDyle) reported from Fishkill, New York@OptimumHelp been out all day in Fishkill, NY. And don’t bother ask for my specific address. Just let me know when you plan on addressing this obviously widespread outage. Seriously, this customer service isn’t looking so hot. Fix yourselves.
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Second Bolt (@SecondBolt) reported from Beacon, New York@optimum @OptimumHelp your service is hurting our business. Pick up the phone, help your customers and stop dropping service in the #hudsonvalley. #fail #customerservicefail #dobetter
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Vivian (@snappyviv) reported from Mountain Lodge Park, New York@OptimumHelp been without internet since Thursday. technician came yesterday, replaced box but found the issue was a damaged outside line. Been trying to reach your company since early this morning. No return call no email no nothing about when this issue will be fixed! 😡
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Alex Wilcox Cheek (@arwcheek) reported from Cold Spring, New Yorkseriously, seriously the worst. @optimum @OptimumHelp
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George Schuler (@george_schuler) reported from Cold Spring, New YorkWFH has highs & lows. High = installing new modem & router and getting > coverage & speed; Low = unworkable instability. After many reboots & returns all my, ahem “service provider” @optimum can say is... well a lot of people are using the internet...
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Fooser (@mfooser) reported from Beacon, New York@OptimumHelp so once again no internet service had tech here today restrung a line into the house 4 hours later nothing works everything is offline once again. What a waste of time and money would like to see this optimum 300 speed guess it’s hiding out with Bigfoot?
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TGDJoe (@TGDJoe) reported from New Windsor, New YorkSuch a bad look for @optimum when @GioWFAN can't stay connected while doing the @WFANmornings
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Fooser (@mfooser) reported from Beacon, New York@OptimumHelp called 10am lost whole day of work finally optimum call back at 9:30pm for optimum to tell me the best OPTIMUM can do is send a technician in 4 days because that is how scary good Optimum service is.
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Dylan O'Connell (@DylanxOConnell) reported from Beacon, New YorkOptimum is straight up the worst internet company in the world.
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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soɔɹɐɯ (@mynamesmarcos) reported@OptimumHelp @optimum Do you know if an Arris SB8200 DOCSIS 3.1 modem is compatible and would be able to be provisioned on your cable internet? I do not have voice service (phone). Just want to make sure before purchasing, thank you.
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Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.
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FV (@51566f) reported@optimum what is the status of the outage in Monmouth county? No outage reported on the outage map but it’s been almost 12 hours. Can’t wait to switch providers in a few months.
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Kenneth W (@kenneth1783) reportedOK @optimum — help me understand this. Chat (after logging in): “You must call to get a Port Code.” Call support: Refused to help and hung up. Store visit: Gave my phone number and got the Port Code email instantly. No ID check. No name verification. Make this make sense.
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Anots (@anotaro) reported@optimum @OptimumHelp What is the status of the outage in Flanders NJ? It has been 15 hours with no updates. @verizonfios PLEASE PLEASE PLEASE look at the outage map and offer Fios in those areas.
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Henry rinkewich (@H3nrink) reported@optimum @OptimumHelp @AlticeUSA Another garbage morning without the mlb network. Absolute trash provider
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Elijah (@ElijahWX98) reported@optimum Are you guys gonna fix your Internet? My Internet has been running like dogshit for 5 days now.
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todd shannon (@wncoach) reported@OptimumHelp @optimum You are not going to help. Look back through my call log and my service history and you will see nothing has been done since last summer after many hours I have put in to get this resolved. It makes your company look terrible.
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Lauren Sheible (@lauren_sheible) reported@optimum again u failed! Tv won’t connect to the internet and its baseballs opening night! Pay for this, pay for that, free upgrade to fiber optic, and still, everything sucks!!!
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Kenneth W (@kenneth1783) reportedThis is a joke right? @optimum @OptimumHelp states they will help but once you call they say No and Hang up on you. They also won’t do anything that has an audit trail. They hate putting things in writing.