Optimum outages and service status in Pelham Manor, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Pelham Manor, including 0 direct reports.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Pelham Manor, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Pelham Manor, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Pelham Manor, New York
The most recent Optimum outage reports came from the following cities: New Rochelle, and Mount Vernon.
| City | Problem Type | Report Time |
|---|---|---|
 New Rochelle
|
Internet | 1 month ago |
|
Mount Vernon
|
Internet | 2 months ago |
Community Discussion
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Optimum Issues Reports Near Pelham Manor, New York
Latest outage, problems and issue reports in Pelham Manor and nearby locations:
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Stacie 🧬🧠 Bloom (@stacie_bloom) reported from Larchmont, New York@OptimumHelp Shame on you for this lack of transpancy and despicable customer service. We are done with you. A week with no ability to work.
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Soccer & Futsal (@MalcolmHBrown) reported from New Rochelle, New York@OptimumHelp Just was on a Chat w/ a rep Cesar. Such an impatient agent. Had to wait for his reponses but he couldn’t wait on mine. So he ended the chat. Not even 1 minute wait. Very rude of him. Worst, the WiFi briefly went down and guess who provides that service - Optimum.
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Kenneth F Dicairano (@kfdicairano) reported from New Rochelle, New York@OptimumHelp or don’t you have service
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AA (@aannyycc) reported from New Rochelle, New YorkWhy does @optimum cancel my internet due to another person moving into the building that wants to set up a new account? What does his new account have to do with my existing service? Don’t y’all verify people's names and identities. Restore my service, this is unprofessional.
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Fabien Lemoine (@fablemoine14) reported from Larchmont, New York@OptimumHelp hello. I called 2 weeks ago to cancel service by month end. I was told that I would receive a confirmation email with all return instructions but never received anything. Please send it.
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Lauren Iorio (@laureniorio) reported from New Rochelle, New York@OptimumHelp a little help on this would be great. #frustratedcustomer
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Kenneth F Dicairano (@kfdicairano) reported from New Rochelle, New York@OptimumHelp help me I need service. Ramona ct new Rochelle ny
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RoseMarie Ferraro (@roeferraro) reported from New Rochelle, New York@OptimumHelp hey optimum when the hell are you going to fix these Altice remotes this is my third one!!!!! Ughhhh
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Tati c (@Tati18) reported from New Rochelle, New York@OptimumHelp happy New Year!! W the worst service ever... the only reason i have you is for News12
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Soccer & Futsal (@MalcolmHBrown) reported from New Rochelle, New York@OptimumHelp Why does it take more than a week to fix an incorrect email on a McAfee account. More than 10 calls, chats & tweets, plus escalations to the 10th power. Case # 2598010387
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milan kinkhabwala (@milankinkhabwa1) reported from Pelham Manor, New York@OptimumHelp am having internet outage
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Fix it Dad! (@howardstevens) reported from New Rochelle, New YorkOn hold for 45 minutes (so far) with Optimum (Altice) support. Haven’t spoken with a human yet! For a simple think that they could easily enable through their website. #worstsupport #fail @optimum @OptimumHelp
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Andy Buder (@awbuder) reported from New Rochelle, New YorkThe are no bigger thieves than @OptimumHelp. They canceled my service because of an internal error… 5 days and 6 hours on the phone later I only have part of my service restored and they are still charging me…
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Caroline Bridgett (@Carolin93504706) reported from Larchmont, New York@Verizon @VerizonSupport you Jedi mind tricked me into going into the DM and then put me through text support hell somebody from @optimum hit me up for cable service Verizon is a dinosaur in this industry first bot, then hold, then gone! Still paying tho canceling the check!
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Kenneth F Dicairano (@kfdicairano) reported from New Rochelle, New York@OptimumHelp help us. We need service
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Sandy 🌈 (@sandymg) reported from New Rochelle, New York@OptimumHelp Service out again. No internet. We had an appt because it was out yesterday. But it came back and we cancelled. This is insane. It happens all the time.
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Leanne Drago (@LeanneDrago) reported from New Rochelle, New York@OptimumHelp Hi Andre - I sent a message and never heard back. Just sent another direct message with my cell. Can someone please call me this is extremely frustrating!
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Sandy 🌈 (@sandymg) reported from New Rochelle, New York@OptimumHelp Can you confirm outage in New Rochelle NY area fir internet and ETA to fix?
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Radames Mateo Jr. (@The_RadMan) reported from Morris Park, New YorkDamn no reply from @optimum @OptimumHelp about their super high internet charges. $110 monthly is a crime. Come on @GovKathyHochul
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Kenneth F Dicairano (@kfdicairano) reported from New Rochelle, New York@OptimumHelp we need service or switch to Fios
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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NotAphd3 (@notaphd3) reported@optimum Service is down
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soɔɹɐɯ (@mynamesmarcos) reported@OptimumHelp @optimum Do you know if an Arris SB8200 DOCSIS 3.1 modem is compatible and would be able to be provisioned on your cable internet? I do not have voice service (phone). Just want to make sure before purchasing, thank you.
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Laskinzero (@laskinzero) reported@optimum your internet service is ****.
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Laskinzero (@laskinzero) reported@optimum Your internet service is ****.
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Maddy Mfuru (@maddymfuru) reported@OptimumHelp @kenneth1783 @optimum Can you help work service outage?
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Brian Sack (@brian_sack) reported@optimum Dealing with five different reps to resolve an issue, and every single one wastes my time trying to sell me a mobile package I have zero interest in. And when I say so, they continue trying, knowing that all I care about is resolving my issue. Cut the crap, fellas.
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Jess (@JessMEC) reported@optimum 3 days of a nightmare customer service situation and your people are extremely lax about leaving a potentially unsafe situation unresolved.
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Grows On Trees (@on_trees13711) reportedHey @optimum Cancelled optimum mobile, returned the device unopened, was told that was all I needed to do to cancel, then I had to cancel again. So here I am waiting to cancel the credit card charge that you didn't prevent. Wassup.
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Princepessa07 (@princepessa07) reported@optimum Hey how is it that I cancelled my optimum internet service after 10 years this morning and you’ll still bill me through 3/31 FOR SERVICE I DONT HAVE? How do you not PRORATE????
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Jeannine Smith (@JeannineBSmith) reportedHey @optimum your internet service in Hot Springs Village, AR is terrible. I have had to reboot my modem about once per week since I started service in November. Know how many times I’ve had to reboot my Frontier modem in the last 3 years? Maybe twice 😡🤬 #optimumsucks