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Optimum outages and service status in Fairfield, Connecticut

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Full Outage Map
  • Optimum generated 0 outage signals in the last 24 hours around Fairfield, including 0 direct reports.
  • The most common problems reported in this area mention TV.
  • 100% TV (100%)

Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.

Problems in the last 24 hours in Fairfield, Connecticut

The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Fairfield, Connecticut and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Fairfield, Connecticut

The most recent Optimum outage reports came from the following cities: Bridgeport, Norwalk, and Stratford.

CityProblem TypeReport Time
Bridgeport TV 30 days ago
Bridgeport Internet 1 month ago
Bridgeport Internet 1 month ago
Norwalk TV 1 month ago
Stratford Internet 1 month ago
Stratford Wi-fi 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optimum Issues Reports Near Fairfield, Connecticut

Latest outage, problems and issue reports in Fairfield and nearby locations:

  • _k_edwards14
    Katherine Edwards (@_k_edwards14) reported from Norwalk, Connecticut

    @OptimumHelp @optimum JUST installed WiFi 4 days ago and it’s already going out. Online trouble shooting isn’t working and call center has absurd wait times. Any chance of scheduling a service appointment. Very disappointed since the router/modem was JUST installed.

  • LeAnnaBuchwald
    LeAnna Buchwald (@LeAnnaBuchwald) reported from Norwalk, Connecticut

    @tadfriend @optimum @OptimumHelp I feel your pain. Same issue. Promises to call me back and they never do. Dropped calls and requests to escalate but no sup available.

  • WillyxRobles
    tio willy (@WillyxRobles) reported from Bridgeport, Connecticut

    @OptimumHelp Now fix bridgeport Connecticut

  • stevenkal55
    Steve Kalman (@stevenkal55) reported from Norwalk, Connecticut

    @OptimumHelp been using the online chat feature for 40 minutes and no resolution. What do I need to do to get cable and Wi-Fi to work properly? $320 per month.

  • mrdamog
    David Moreno (@mrdamog) reported from Fairfield, Connecticut

    @optimum @optimumhelp outage down in Fairfield, CT 😵‍💫

  • BrunoTaltalian
    Dr Bruno Taltalian (@BrunoTaltalian) reported from Westport, Connecticut

    @optimum Optimum email is terrible. They have a spam filter which cannot be turned off but which catches lots of legitimate emails, for example from the IRS. I have been begging them for months to give me a way to turn this filter off, but they refuse.

  • SDSCT
    Jelendo (@SDSCT) reported from Bridgeport, Connecticut

    @downdetector I got internet issues in Bridgeport, CT #optimum

  • DominicMantuano
    Dominic Mantuano (@DominicMantuano) reported from Stratford, Connecticut

    @OptimumHelp It’s a real shame that one in time of need you shut down your services so nobody can get any direct answers or why the problem is happening this is disgusting

  • Josy25
    Jose Rodriguez (@Josy25) reported from Fairfield, Connecticut

    @News12CT I find it a bit funny (not funny) how no one is even trying to explain what happened in the outage from @optimum

  • McDGG
    🌸Gina McDade🌸 (@McDGG) reported from Bridgeport, Connecticut

    Optimum cable & WiFi down in Bridgeport,CT

  • LynchInsights
    Tim Lynch ☁ (@LynchInsights) reported from Fairfield, Connecticut

    @OptimumHelp outage in FAIRFIELD 06825 from Rt 59 to Rt 58

  • ramenbrownie
    Ray (@ramenbrownie) reported from Norwalk, Connecticut

    @OptimumHelp Site says my service is up, no reported outages but you cant reach my modem. Just have a blinking DS light on my modem. Help please.

  • Matt24818188
    Matt Yemma (@Matt24818188) reported from Norwalk, Connecticut

    @optimum we have no internet or tv, suddenly went out. Huge college football game on at noon. How long will this take to fix?

  • Mwyrostek
    Mike Wyrostek (@Mwyrostek) reported from Stratford, Connecticut

    @optimum. No way to dispute a bill. Day 30. Service shut off and straight to collections. No prior history of late payments

  • NikonNash
    John Nash (@NikonNash) reported from Westport, Connecticut

    Well, @optimum or @AlticeUSA or whatever they’re calling themselves these days are once again showing off their fine customer service skills. More than 40 minutes to transfer service from one resident to another. It’s unacceptable! #directTVisworse

  • AnthonyKlaff
    Anthony Klaff (@AnthonyKlaff) reported from Westport, Connecticut

    @OptimumHelp I don’t have tv service on I cable box

  • africanjuan
    juan meyer (@africanjuan) reported from Norwalk, Connecticut

    @OptimumHelp My service was disconnected after I was told on may 11th that I would get a 60 day extension due to covid 19 and it was never applied, I am really frustrated and unhappy with your service and I want to know where I cloud make a official complaint to report optimum

  • jr_amato824
    James Amato (@jr_amato824) reported from Norwalk, Connecticut

    Called @optimum for support today, person answered the phone saying “Emergency Medical Alert how can I help you?” Said I have no idea what this was she then went into a sales pitch to upgrade the cable service I’ve been trying to downgrade for 1 hour now. Thanks @OptimumHelp 🖕🏼

  • gubbabump
    Kristen McG (@gubbabump) reported from Norwalk, Connecticut

    @OptimumHelp @optimum on demand is not working!!! Error message for a day now

  • GEricksonP
    Gayle Erickson (@GEricksonP) reported from Fairfield, Connecticut

    @OptimumHelp how about an update on the service outage?!

Optimum Issues Reports

Latest outage, problems and issue reports in social media:

  • mattyakel
    /dev/matt (@mattyakel) reported

    @optimum / @OptimumHelp what gives you raise my bill $5 a month, and we're on the second outage for the month so far. #PoorService

  • bookwashington
    Booker Washington (@bookwashington) reported

    @Saffyer @optimum @MLBNetwork I know the feeling Dish network took some local channels off the TV

  • Donna94884759
    Donna (@Donna94884759) reported

    @Suddenlink @optimum They are the worst!!!!

  • laskinzero
    Laskinzero (@laskinzero) reported

    @optimum your internet service is ****

  • ZynikaEDM
    🦋🏔️wifi, loser ******* disaster extraordinaire (@ZynikaEDM) reported

    @optimum your 25 for 5 ad is disgusting ai generated slop and I will never consider getting internet from you again because of it

  • marilynglee
    marilynglee💙💛 (@marilynglee) reported

    @OptimumHelp shame on @optimum. 2 weeks of wonky service for a 96 year old, 3 tech calls, 2 visits, have to wait 48 hours for a tech to fix the problem outside the house…hello @Verizon

  • lauren_sheible
    Lauren Sheible (@lauren_sheible) reported

    @optimum again u failed! Tv won’t connect to the internet and its baseballs opening night! Pay for this, pay for that, free upgrade to fiber optic, and still, everything sucks!!!

  • JodysJody
    jody schwartz (@JodysJody) reported

    @optimum My Internet and cable have been down for 3 hours

  • NF48592167
    Not This (@NF48592167) reported

    @optimum wow current commercial is an awful mess of AI slop. Definitely won't be buying your service if you care so little about it that you don't think it's worth hiring actors or artists to make a commercial for it.

  • Timmay7
    Tim (@Timmay7) reported

    @optimum get it right. I tried to change service and asked for my ss number. Then tried to cxl and was kept getting new sales ideas. Couldn’t speak to a manager. Get it right. @BarstoolBigCat