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Optimum outages and service status in Dover Beaches South, New Jersey

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  • Optimum generated 0 outage signals in the last 24 hours around Dover Beaches South, including 0 direct reports.

Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.

Problems in the last 24 hours in Dover Beaches South, New Jersey

The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Dover Beaches South, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Optimum Issues Reports Near Dover Beaches South, New Jersey

Latest outage, problems and issue reports in Dover Beaches South and nearby locations:

  • ArendtLisa
    kitamama (@ArendtLisa) reported from Seaside Heights, New Jersey

    @OptimumHelp Had y'all out here today to fix the problem. Got a new modem. Tech said the service is crap,no fixing it... It's out again btw...

  • KevinKorell
    Kevin Korell (@KevinKorell) reported from Leisure Village, New Jersey

    @OptimumHelp Lost internet & TV at 1 AM Wed morning, 10 hours after storm passed. Need internet to work from home. This is my livelihood. Lakewood, NJ Leisure Village. Explain why the outage & ETA. Don't bill me if you can't.

  • Scarletrogue12
    Dreaming Glo (@Scarletrogue12) reported from Whitesville, New Jersey

    Curious , are any of followers actually happy with their internet providers service. Where I am located I have no options. Just @optimum and they are awful! Anyone happy?

  • retrotracy
    Retrotracy (@retrotracy) reported from Leisure Village East, New Jersey

    @OptimumHelp We still have the ground wire in the backyard that needs to be put under the ground. I was told we have an appointment for Friday but I haven't recieved confirmation of that yet. My Condo Association isn't happy this issue hasn't been dealt with yet.

  • kbunt331
    Karen Bunt (@kbunt331) reported from Brielle, New Jersey

    @OptimumHelp NOT HAPPY.. Yes network plus other channels are not working. Can’t reach you by phone or chat. Very poor service #pissed

  • kbunt331
    Karen Bunt (@kbunt331) reported from Brielle, New Jersey

    @OptimumHelp Your customer service is horrible. Can’t be reached by phone. Chat feature not working properly probably because no internet. Sent MULTIPLE tweets no response 😡

  • toothdocx
    Mario A (@toothdocx) reported from Point Pleasant Beach, New Jersey

    @optimum @OptimumHelp I have 2 virtual medical appts for my 86yo mother and no cable or internet service. You guys are the worst. No tech until Tuesday? This happens all too often. I guess it’s @verizonfios

  • ArendtLisa
    kitamama (@ArendtLisa) reported from Seaside Heights, New Jersey

    @optimum your internet service goes out at least 20 times a day. MINIMUM. You do nothing about it. NOTHING. But you are real quick to turn that ****** service off, aren't you.

  • nj_diver
    Teardrop camper (@nj_diver) reported from Whitesville, New Jersey

    @OptimumHelp Problems with the bedroom box: when I click on DVR I get the error message: (OBV-55) “there’s an issue with this request. please try again later”. this is been going on for days now. Also for apps search & settings (OBV-055)

  • peteds
    PeteS (@peteds) reported from Ramtown, New Jersey

    @OptimumHelp our most recent bill has a note stating “Starting May 4, customers will no longer be able to create new Optimum email addresses. Active email addresses created prior to that date will continue to be supported.” Is this the start of dropping email service totally?

  • nj_diver
    Teardrop camper (@nj_diver) reported from Whitesville, New Jersey

    @OptimumHelp Internet is down. N Hope Chapel. Tried a computer restart. Still nada. Computer searching for wi-fi but nothing on any wireless device in the home

  • jimmyschmied
    Slippin’ Jimmy (@jimmyschmied) reported from Seaside Heights, New Jersey

    @optimum thank god you’re the only ISP in my area because being held hostage by a company that doubled my monthly bill and has a website that doesn’t work is the tightest ****.

  • kbunt331
    Karen Bunt (@kbunt331) reported from Brielle, New Jersey

    @OptimumHelp Once again for the hundredth time could someone PLEASE give me some kind of estimate as to WHEN service will be restored? Not the generic bullshit answers you throw out once in awhile?? Brielle NJ

  • peteds
    PeteS (@peteds) reported from Ramtown, New Jersey

    @optimum no current problem, just think it's not great to reduce customers' upload speeds because other ISPs do.

  • ArendtLisa
    kitamama (@ArendtLisa) reported from Seaside Heights, New Jersey

    @OptimumHelp anytime you "take a look" I'm told my service is UP AND RUNNING and there are NO ISSUES

  • anncarol
    Carol Murphy (@anncarol) reported from Dover Beaches South, New Jersey

    @OptimumHelp for this account I need to remove an unauthorized phone promotion charge of $10. Can u help? I can send the email from billing. 07867-116357-07-9 Frank Rodino 1919 Bay Blvd B27 Ortley Beach nj 08751

  • goodguyfab
    Fabian (F**k the Cowboys) (@goodguyfab) reported from Lakewood, New Jersey

    @OptimumHelp my cable box says it’s bricked. hasn’t worked in weeks. please help

  • bobheagen
    bob heagen (@bobheagen) reported from Whitesville, New Jersey

    Worst customer service during a pandemic goes to..........@OptimumHelp

  • ArendtLisa
    kitamama (@ArendtLisa) reported from Seaside Heights, New Jersey

    @OptimumHelp No. This has been done already, and service came out here. It's pretty bad when your own service techs say how awful it is, and is not fixable. Here's a new router...

  • Scarletrogue12
    Dreaming Glo (@Scarletrogue12) reported from Whitesville, New Jersey

    @OptimumHelp I have been texting with support since 4:34 est and my main Altice one box still says installation. I’m beyond frustrated. Now it’s taking support for ever to send a tech out because he thinks I need a new box. Ridiculous

Optimum Issues Reports

Latest outage, problems and issue reports in social media:

  • JennG110
    Jenn (@JennG110) reported

    @jaybronious @optimum @AlticeUSA The absolute WORST customer service, ever. It took me a 2 hours phone call to cancel cable. This was after two prior one hour calls which were mysteriously dropped midway. Let them know you’ll be contacting the AG to file a complaint

  • Timmay7
    Tim (@Timmay7) reported

    @optimum get it right. I tried to change service and asked for my ss number. Then tried to cxl and was kept getting new sales ideas. Couldn’t speak to a manager. Get it right. @BarstoolBigCat

  • Tatt2Connection
    Joe Tattoo (@Tatt2Connection) reported

    @OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.

  • 51566f
    FV (@51566f) reported

    @optimum what is the status of the outage in Monmouth county? No outage reported on the outage map but it’s been almost 12 hours. Can’t wait to switch providers in a few months.

  • H3nrink
    Henry rinkewich (@H3nrink) reported

    @optimum how much longer until we resolve the issue with @MLBNetwork @optimum is truly the Worst service available.

  • JrellN
    💙OG Rell 🧡 (@JrellN) reported

    @optimum I was on the phone with you + @ATT for 8 freaking hours, yall took my whole day away from me just to transfer and unlock my phone took me all day just to get a damn unlock codem paid 600 bucks to pay off my at&t account just for my phone still not to be activated..this isnt right

  • Flurpledur
    Flurpledur (@Flurpledur) reported

    Two days in a row my games are unplayable because @optimum is inconsistent garbage

  • DustinFinn
    Dustin (BusySignal-KE2EFX) (@DustinFinn) reported

    Dear @OptimumHelp @optimum This is not a good thing. 714000000 Hz 0.7 dBmV 32.5 dB Corrected 128,969,223 UnCorrected 10,416,162 Amount of symbols being force corrected is exhibition of an issue. Your tech was polite however you do not empower him to actually support this.

  • laskinzero
    Laskinzero (@laskinzero) reported

    @optimum Your internet service is ****.

  • Tatt2Connection
    Joe Tattoo (@Tatt2Connection) reported

    @OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.