Cox outages and service status in Reston, Virginia
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Full Outage Map
- Cox generated 0 outage signals in the last 24 hours around Reston, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
The latest reports from users having issues in Reston come from postal codes 20190 .
Cox Communications is an American company offering digital cable television, telecommunications and Home Automation services in the United States. Cox residential services include cable TV, DVR, On Demand, phone and high speed internet. It also provides voice, data and video services to businesses.
Problems in the last 24 hours in Reston, Virginia
The chart below shows the number of Cox reports we have received in the last 24 hours from users in Reston, Virginia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Reston, Virginia
The most recent Cox outage reports came from the following cities: Reston, Herndon, and Vienna.
| City | Problem Type | Report Time |
|---|---|---|
 Reston
|
Internet | 14 days ago |
|
Herndon
|
TV | 1 month ago |
Community Discussion
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Cox Issues Reports Near Reston, Virginia
Latest outage, problems and issue reports in Reston and nearby locations:
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Matt Glassman (@MattGlassman312) reported from Vienna, Virginia@CoxHelp Would like to DM an outage problem in NoVA.
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✨ (@kaydolllas) reported from Chantilly, Virginia@CoxComm is literally the worst service. how have i moved into my new place for over a week now with no problem with my service & now after a week it’s “not authorized”??? when this is my third move & ive had no problem in the past 2 moves with your service..
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F3 Tactical (@F3Tactical) reported from Chantilly, VirginiaOle' reliable @CoxComm , reliably terrible.
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RipnHaff (@verymary4) reported from McLean Hamlet, Virginia@CoxHelp But Allan, Seth said I’d have service at noon. And yesterday I was told 5:00 pm? What’s your confidence level?
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RipnHaff (@verymary4) reported from McLean Hamlet, Virginia@CoxHelp @CoxComm Hey Steff! It’s 12:30 and still no service. What’s your new guess?
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RipnHaff (@verymary4) reported from McLean Hamlet, VirginiaNo service AGAIN from @CoxComm! I’m on hold now, after being on the phone for 1.5 hours yesterday. @CoxHelp said I must report outage or they will bill me every day whether they deliver service or not. Crazy!
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Victoria Ross (@PoliticalPrada) reported from Wolf Trap, VirginiaGee, Tiff, thanks for the reply. You must be the sole keeper of that nugget of info, because no one else @CoxVA @CoxComm seems to know anything about audio issues. @DancingBearPops
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RipnHaff (@verymary4) reported from McLean Hamlet, VirginiaLost @CoxComm @CoxHelp service at noon. Called to report lack of service...told there’s a 45 minute wait time on the phone. 12 hours later and still not working properly!
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RipnHaff (@verymary4) reported from McLean Hamlet, Virginia@CoxComm out of service again! If this is a planned outage can you please schedule overnight. If this is not a planned outage, what is happening with your equipment? @CoxHelp (yes, I reported it)
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Chris Massey (@GoHokies2) reported from Great Falls, Virginia@CoxHelp Thanks for the response. I’m back up now. I’ve just never seen an estimated wait time for a chat with CS to be 10 hours
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Stuart Rodgers (@Stu_Rod) reported from Vienna, Virginia@CoxHelp "Cox: We expect to restore service in your area by 03:11PM on 10/20." Over 4 hours. Doesn't feel best-in-class. Feels average or maybe below. .
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RipnHaff (@verymary4) reported from McLean Hamlet, VirginiaHey @CoxComm no service again today! Sorry to keep hounding you but @CoxHelp said unless I document every outage, you will bill me even though you aren’t delivering service.
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Victoria Ross (@PoliticalPrada) reported from Wolf Trap, VirginiaWe can not be the only @CoxComm @CoxVA customers experiencing On Demand audio problems. Geez.
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RipnHaff (@verymary4) reported from McLean Hamlet, VirginiaSteff or Allan, are you there? @CoxComm service is out AGAIN and @CoxHelp is not taking calls? What’s happening?
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RipnHaff (@verymary4) reported from McLean Hamlet, VirginiaReceived a message from @CoxHelp at 3:20 that my service was restored. I checked at 5:30 and no service. There is an outage in my area, again! @CoxHelp
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Michael O'Connell (@BossOfTalking) reported from Oakton, Virginia@CoxHelp I’m having problems with cable and internet
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RipnHaff (@verymary4) reported from McLean Hamlet, VirginiaHey @CoxComm 2 consecutive days of service, thank you, I’ll pay! But now I get no service! I’m out again today! @CoxHelp said unless I document every outage, you will bill me even though you aren’t delivering service.
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Stuart Rodgers (@Stu_Rod) reported from Vienna, Virginia@CoxHelp outage in Vienna, VA 22180? BTW, your outage checker needs serious improvement
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RipnHaff (@verymary4) reported from McLean Hamlet, Virginia@CoxComm no service AGAIN today! Sporadic service for over 6 weeks. We’re paying for services not received. Acc to @CoxHelp they won’t reimburse for outages unless customer calls/tweets! @7OnYourSide
Cox Issues Reports
Latest outage, problems and issue reports in social media:
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Forrest (@Forrestmonsterr) reported@CoxComm @CoxHelp This occurs across all times of day, so it doesn’t appear to be simple congestion. With multiple modems tested and Cox’s own test modem seeing the same impairment, this points to a network-side upstream issue that needs escalation to Cox engineering. 3/4
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Kevin McCormick (@KMcCormick2016) reported@CoxComm I just wasted 30 minutes trying to get a quote to change my internet with Cox. After 30 minutes, the live agent still hasn't provided any information about the different pricing options. Is this the "White Glove" service you are advertising?
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A Fan (@110andsunny) reported@CoxHelp internet down again today. Can we go for 5 tomorrow?
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G3n X G33z3r (@dlambert1221) reported@themoe85 @CoxHelp And don't forget their streaming sucks, I have not watched HBO or Paramount using the streaming through the DVR because buffers constantly. Not to mention their internet, besides suffering from regular outages, intermittently cycles off and on throughout the day. Total Crap
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Mile (@Mile1738) reportedyou monopolizing ******* losers @CoxComm I just lost quals bc of ur ****** *** internet. **** you.
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CreedsWormGuy (@DaHogInDaFog) reported@CoxHelp **** you and your service. Canceling asap. Entire apartment runs on cox internet and it goes down on the national championship. Absolute **** service
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tress (@Tress51) reportedCox, you are the worst internet provider I have ever had in my life. @CoxHelp I will not call and get irritated with a kind phone operator who is just trying to do their job but we CONSTANTLY having issues even when it’s “working”
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Chris Harstin 🇺🇦 (@ChrisHarstin) reported@CoxHelp Programs on HLN run about 45 seconds too long into the next time slot, which means DVR’d programs cut off too quickly at the end. This is also historically a problem on Investigation Discovery, although I haven’t watched that channel recently.
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c (@cmw7320) reported@CoxComm @CoxHelp Cancelling my father’s service after the disaster I’ve dealt with. My father lives in a different state and had a stroke and I’ve been trying to pay his bill for 4 days and your app, customer service, and phone payment services WON’T will let me pay the bill!!!
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Barry Scott (@BarrySc94679796) reported@Saints @CoxComm We know Saints don’t draft LSU players but go get a true lock down corner in Delane or got get Tate!