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Cox outages and service status in Vienna, Virginia

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Full Outage Map
  • Cox generated 0 outage signals in the last 24 hours around Vienna, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • The most recent signal from this area was received Apr 10, 11:16 AM EDT.
  • 100% Internet (100%)

Cox Communications is an American company offering digital cable television, telecommunications and Home Automation services in the United States. Cox residential services include cable TV, DVR, On Demand, phone and high speed internet. It also provides voice, data and video services to businesses.

Problems in the last 24 hours in Vienna, Virginia

The chart below shows the number of Cox reports we have received in the last 24 hours from users in Vienna, Virginia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Cox. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Vienna, Virginia

The most recent Cox outage reports came from the following cities: Falls Church, McLean, Vienna, and Fairfax.

CityProblem TypeReport Time
Falls Church Internet 5 days ago
McLean Internet 21 days ago
Falls Church Internet 30 days ago

Nearby cities with recent reports

Falls Church

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cox Issues Reports Near Vienna, Virginia

Latest outage, problems and issue reports in Vienna and nearby locations:

  • BossOfTalking
    Michael O'Connell (@BossOfTalking) reported from Oakton, Virginia

    @CoxHelp I’m having problems with cable and internet

  • kwesitcharles
    Kwesi Charles (@kwesitcharles) reported from Fair Oaks, Virginia

    @CoxComm What is up with your patchy internet service??? It’s been so poor all week. Even right now I have no service! Get it together please!!!!

  • gregoryakoch
    Gregory Koch (@gregoryakoch) reported from Tysons Corner, Virginia

    @CoxHelp Never mind, just got an email from property management that the power’s out. Sorry for being THAT customer, if I were actually home I could have figured out what was going on.

  • kwesitcharles
    Kwesi Charles (@kwesitcharles) reported from Fair Oaks, Virginia

    @CoxHelp @CoxComm The internet service came back. However it would be great if it would be consistent. Thanks!

  • verymary4
    RipnHaff (@verymary4) reported from McLean Hamlet, Virginia

    No service AGAIN from @CoxComm! I’m on hold now, after being on the phone for 1.5 hours yesterday. @CoxHelp said I must report outage or they will bill me every day whether they deliver service or not. Crazy!

  • verymary4
    RipnHaff (@verymary4) reported from McLean Hamlet, Virginia

    Steff or Allan, are you there? @CoxComm service is out AGAIN and @CoxHelp is not taking calls? What’s happening?

  • Stu_Rod
    Stuart Rodgers (@Stu_Rod) reported from Vienna, Virginia

    @CoxHelp "Cox: We expect to restore service in your area by 03:11PM on 10/20." Over 4 hours. Doesn't feel best-in-class. Feels average or maybe below. .

  • lb913
    Lana 🍌 (@lb913) reported from Merrifield, Virginia

    @CoxComm your internet connection SUCKS! Every damn day the router resets itself multiple times. Losing info worked on!! #HIGHLYannoying 😡

  • verymary4
    RipnHaff (@verymary4) reported from McLean Hamlet, Virginia

    Hey @CoxComm 2 consecutive days of service, thank you, I’ll pay! But now I get no service! I’m out again today! @CoxHelp said unless I document every outage, you will bill me even though you aren’t delivering service.

  • MattGlassman312
    Matt Glassman (@MattGlassman312) reported from Vienna, Virginia

    @CoxHelp Would like to DM an outage problem in NoVA.

  • verymary4
    RipnHaff (@verymary4) reported from McLean Hamlet, Virginia

    Received a message from @CoxHelp at 3:20 that my service was restored. I checked at 5:30 and no service. There is an outage in my area, again! @CoxHelp

  • CurtisHouck
    Curtis Houck (@CurtisHouck) reported from Oakton, Virginia

    There any service outages in NoVA, @CoxHelp? Cause my cable keeps crashing and giving me "service unavailable" messages, despite multiple reboots.

  • verymary4
    RipnHaff (@verymary4) reported from McLean Hamlet, Virginia

    @CoxHelp I was on the phone for 1 hour and 45 minutes with @CoxComm today and could not get full credit on my bill for the total days I did not get service! Just looking for what’s fair!

  • verymary4
    RipnHaff (@verymary4) reported from McLean Hamlet, Virginia

    @CoxHelp But Allan, Seth said I’d have service at noon. And yesterday I was told 5:00 pm? What’s your confidence level?

  • verymary4
    RipnHaff (@verymary4) reported from McLean Hamlet, Virginia

    @CoxComm out of service again! If this is a planned outage can you please schedule overnight. If this is not a planned outage, what is happening with your equipment? @CoxHelp (yes, I reported it)

  • verymary4
    RipnHaff (@verymary4) reported from McLean Hamlet, Virginia

    @CoxComm no service AGAIN today! Sporadic service for over 6 weeks. We’re paying for services not received. Acc to @CoxHelp they won’t reimburse for outages unless customer calls/tweets! @7OnYourSide

  • verymary4
    RipnHaff (@verymary4) reported from McLean Hamlet, Virginia

    Lost @CoxComm @CoxHelp service at noon. Called to report lack of service...told there’s a 45 minute wait time on the phone. 12 hours later and still not working properly!

  • DRJasonPiccolo
    DRJasonPiccolo (@DRJasonPiccolo) reported from Idylwood, Virginia

    @CoxHelp Internet connection down. Site down. Hacked?

  • DudeInVA
    DudeInVA (@DudeInVA) reported from Fair Oaks, Virginia

    @CoxHelp my internet service between Thursday night and yesterday was intermittent at best. When it worked the speed was abysmal. This has been going on off and on for at least the last 6 weeks. Please HELP I don’t have time to be transferred and put on hold by calling in!

  • RodriquezTamlyn
    Tamlyn Rodriquez (@RodriquezTamlyn) reported from Idylwood, Virginia

    @CoxHelp Is there an outage in the area? Falls Church, VA?

Cox Issues Reports

Latest outage, problems and issue reports in social media:

  • SparklePawsAz
    Sparkle Paws (@SparklePawsAz) reported

    @CoxHelp explain to me how a contract I signed EIGHT YEARS AGO auto renews with NO NOTICE TO ME of the renewal and no notice provided to me of any new contract. On your website it says I’m not subject to ANY contracts yet when I try to cancel you magically say I have to pay a termination fee due to an 8 year old contract you don’t even show record of?

  • BigMike3546
    McNasty-354 (@BigMike3546) reported

    @CoxCalifornia your company is about to get a fat ******* lawsuit and it’s about to get super looked into by the ******* feds! Because you keep doing questionable and saying that you don’t **** with people’s Wi-Fi but constantly doing it! My lawyer’s already told me

  • sooner22
    Diane Burch (@sooner22) reported

    @CoxHelp we have contour Cox and we can't get signed into the account, it is asking us to pay. Can you help

  • 23rdstreetsf
    Sally Gallagher (@23rdstreetsf) reported

    @coxhelp trying to get a live person, but not working. The cable box attached to my house has come apart. Your guy changed out some connectors a month ago and now the top of the box is off and wires exposed. Probably wind related or something but needs to be fixed

  • Tress51
    tress (@Tress51) reported

    There is always a “we are aware of a problem” status in the app and that’s embarrassing. You are the only provider in our area and nothing can convince me you care about your customers. Thank you for making me excited to move in a week @CoxHelp

  • ssocynical
    jordan (@ssocynical) reported

    it's crazy that @CoxHelp will send a whole technician to my house who can't do anything because somewhere in the network cox is apparently doing maintenance and don't tell anyone about the outages! so my internet isn't fixed and it's messing with my job with no ets on a fix 🤠

  • 504twenty
    504twenty (@504twenty) reported

    . @SWBNewOrleans HOW ******** IS MY WATER BILL $76 WHEN IVE LIVED BY MYSELF FOR 10+ YEARS IN THE SAME HOUSE, WHILE YALL CANT EVEN GIVE US BASIC SERVICES. **** YOU 🖕 AND **** @CoxComm 🖕🖕

  • MsTallMocha
    Tall𝓜𝓸𝓬𝓱𝓪 ♏︎ ᥫ᭡⋆ 🦂🌸 (@MsTallMocha) reported

    @CoxHelp Service is spotty. I’ve had it for two months and have lost 6 days of wfh because of it. The only solution customer service has to offer is upgrade for another $100 a month. smh. Of course, I’m not putting my complete name, address and pin on Twitter.

  • ShawnMCron
    Liberative (@ShawnMCron) reported

    @CoxHelp I don't need educated on your BS. I already have that info. I need you to CHANGE your service to better fit the paying consumer. Satisfaction is abysmal. You WILL be replaced as better infrastructure comes online and available.

  • makila_59
    makila (@makila_59) reported

    @CoxHelp @YahooCare I am a 30 year customer of cox and if you cant resolve this, we will be taking our business elsewhere. I have accounts I can not access because its sending 2FA codes to this email account.