Cox outages and service status in Great Falls, Virginia
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- Cox generated 0 outage signals in the last 24 hours around Great Falls, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Cox Communications is an American company offering digital cable television, telecommunications and Home Automation services in the United States. Cox residential services include cable TV, DVR, On Demand, phone and high speed internet. It also provides voice, data and video services to businesses.
Problems in the last 24 hours in Great Falls, Virginia
The chart below shows the number of Cox reports we have received in the last 24 hours from users in Great Falls, Virginia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Cox. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Great Falls, Virginia
The most recent Cox outage reports came from the following cities: Reston, McLean, Herndon, and Vienna.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 14 days ago |
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Internet | 21 days ago |
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TV | 1 month ago |
Community Discussion
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Cox Issues Reports Near Great Falls, Virginia
Latest outage, problems and issue reports in Great Falls and nearby locations:
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Chris Massey (@GoHokies2) reported from Great Falls, Virginia@CoxHelp Thanks for the response. I’m back up now. I’ve just never seen an estimated wait time for a chat with CS to be 10 hours
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Victoria Ross (@PoliticalPrada) reported from Wolf Trap, VirginiaGee, Tiff, thanks for the reply. You must be the sole keeper of that nugget of info, because no one else @CoxVA @CoxComm seems to know anything about audio issues. @DancingBearPops
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Alex Dickman (@fontophilic) reported from Vienna, Virginia@CoxHelp There’s an outage and your phone line is down so I can’t report it. Please help, adding you for PM.
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RipnHaff (@verymary4) reported from McLean Hamlet, VirginiaHey @CoxComm 2 consecutive days of service, thank you, I’ll pay! But now I get no service! I’m out again today! @CoxHelp said unless I document every outage, you will bill me even though you aren’t delivering service.
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RipnHaff (@verymary4) reported from McLean Hamlet, Virginia@CoxComm no service AGAIN today! Sporadic service for over 6 weeks. We’re paying for services not received. Acc to @CoxHelp they won’t reimburse for outages unless customer calls/tweets! @7OnYourSide
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RipnHaff (@verymary4) reported from McLean Hamlet, VirginiaI called in the outage at 11:30 am Friday and @CoxComm said I would get service by 5:00 pm. It is now Saturday and still no service! It’s been 24 hours without service and @CoxHelp is crickets!
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RipnHaff (@verymary4) reported from McLean Hamlet, VirginiaHey @CoxComm no service again today! Sorry to keep hounding you but @CoxHelp said unless I document every outage, you will bill me even though you aren’t delivering service.
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RipnHaff (@verymary4) reported from McLean Hamlet, VirginiaNo service AGAIN from @CoxComm! I’m on hold now, after being on the phone for 1.5 hours yesterday. @CoxHelp said I must report outage or they will bill me every day whether they deliver service or not. Crazy!
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RipnHaff (@verymary4) reported from McLean Hamlet, Virginia@CoxHelp But Allan, Seth said I’d have service at noon. And yesterday I was told 5:00 pm? What’s your confidence level?
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RipnHaff (@verymary4) reported from McLean Hamlet, Virginia@CoxComm out of service again! If this is a planned outage can you please schedule overnight. If this is not a planned outage, what is happening with your equipment? @CoxHelp (yes, I reported it)
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RipnHaff (@verymary4) reported from McLean Hamlet, VirginiaSteff or Allan, are you there? @CoxComm service is out AGAIN and @CoxHelp is not taking calls? What’s happening?
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RipnHaff (@verymary4) reported from McLean Hamlet, Virginia@CoxHelp @CoxComm Hey Steff! It’s 12:30 and still no service. What’s your new guess?
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Victoria Ross (@PoliticalPrada) reported from Wolf Trap, VirginiaWe can not be the only @CoxComm @CoxVA customers experiencing On Demand audio problems. Geez.
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Stuart Rodgers (@Stu_Rod) reported from Vienna, Virginia@CoxHelp "Cox: We expect to restore service in your area by 03:11PM on 10/20." Over 4 hours. Doesn't feel best-in-class. Feels average or maybe below. .
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RipnHaff (@verymary4) reported from McLean Hamlet, VirginiaLost @CoxComm @CoxHelp service at noon. Called to report lack of service...told there’s a 45 minute wait time on the phone. 12 hours later and still not working properly!
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RipnHaff (@verymary4) reported from McLean Hamlet, VirginiaReceived a message from @CoxHelp at 3:20 that my service was restored. I checked at 5:30 and no service. There is an outage in my area, again! @CoxHelp
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RipnHaff (@verymary4) reported from McLean Hamlet, Virginia@CoxHelp I was on the phone for 1 hour and 45 minutes with @CoxComm today and could not get full credit on my bill for the total days I did not get service! Just looking for what’s fair!
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Matt Glassman (@MattGlassman312) reported from Vienna, Virginia@CoxHelp Would like to DM an outage problem in NoVA.
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Stuart Rodgers (@Stu_Rod) reported from Vienna, Virginia@CoxHelp outage in Vienna, VA 22180? BTW, your outage checker needs serious improvement
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Gregory Koch (@gregoryakoch) reported from Tysons Corner, Virginia@CoxHelp Never mind, just got an email from property management that the power’s out. Sorry for being THAT customer, if I were actually home I could have figured out what was going on.
Cox Issues Reports
Latest outage, problems and issue reports in social media:
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makila (@makila_59) reported@CoxHelp @YahooCare And now again, yahoo says it's cox and cox says its yahoo. No one is taking ownership and trying to resolve the issue. @cox is losing a 30 year customer because no one will help us. Good job guys.
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Jimmy Brooks (@Jim_Bro7) reported@CoxComm Any Cox customers having problems watching the NCAA Finals game tonight with Cox? What a night & time to have connection issues. Really frustrating.
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J Anthony (@evfmaz) reported from Hacienda de Valencia, Arizona@CoxComm **** You COX..3rd time since Friday the internet has gone down. Its a mult X per wk event. I got rid of U ******** 20yrs ago bcuz of this BS. This 2000+ unit whr i live is abt to change. Ive been working hard to get rid of u guys here and its abt to hapn next mo & I cant wait.
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Barry Scott (@BarrySc94679796) reported@Saints @CoxComm We know Saints don’t draft LSU players but go get a true lock down corner in Delane or got get Tate!
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Nicole Gorda (@Gorda1Nicole) reported@AnaheimDucks @CoxComm Too bad I’m in BC Canada 🇨🇦 and can’t get one 😩😩😩
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Michael Artus (@MichaelArtus) reported@CoxComm internet has been down for about 3 days now with no actual update as to what is going on only that there is a network outage that is being worked on. Absolutely ridiculous.
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Serafin54 (@Serafin54) reported**** you @CoxHelp. Can't talk to a ******* human because you are all automated. Guess my payment will go through the same delays
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Joe Murgia (@TheUfoJoe) reported@_Nov3L @CoxHelp No, she fixed the problem ($$$-related) that the online chat folks could not.
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jordan (@ssocynical) reportedit's crazy that @CoxHelp will send a whole technician to my house who can't do anything because somewhere in the network cox is apparently doing maintenance and don't tell anyone about the outages! so my internet isn't fixed and it's messing with my job with no ets on a fix 🤠
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Science_Girl (@NucPhysicsGirl) reported@CoxHelp Have tried to do so. X is working about as well as your chat support. We are currently at a 10 minute + lag for responses