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UPS status: delivery issues and outage reports

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Full Outage Map
  • UPS generated 0 outage signals in the last 24 hours around Sunnyvale, including 0 direct reports.
  • The most common problems reported in this area mention Tracking.
  • 100% Tracking (100%)

United Parcel Service (UPS) is an American multinational package delivery company and a provider of supply chain management solutions. The global logistics company is headquartered in the U.S. city of Sandy Springs, Georgia.

Problems in the last 24 hours in Sunnyvale, California

The chart below shows the number of UPS reports we have received in the last 24 hours from users in Sunnyvale, California and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at UPS. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sunnyvale, California

The most recent UPS outage reports came from the following cities: Mountain View.

CityProblem TypeReport Time
Mountain View Tracking 19 days ago
Santa Clara Tracking 2 months ago
Santa Clara Delivery 7 months ago
Sunnyvale Delivery 9 months ago
Santa Clara Website down 10 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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UPS Issues Reports Near Sunnyvale, California

Latest outage, problems and issue reports in Sunnyvale and nearby locations:

  • NWhiting7
    Nick In Los Altos (@NWhiting7) reported from Mountain View, California

    Anyone had their @UPS tracking say delivered, but the package isn’t there? My parents had an issue with the UPS driver stealing their stuff. Hope that’s not what happened here.

  • dondimonte
    Andrew M. (@dondimonte) reported from Mountain View, California

    @UPSHelp I was trying to get my label voided and that was the problem. It wasn’t getting a new label,

  • ghoshkaj
    Kajari Ghosh (@ghoshkaj) reported from Mountain View, California

    @UPS My Choice disallowed permissions to hold a package at a UPS AccessPoint.Called CS, they tried to hold it in Seattle WA, then charged me for holding it close to the delivery point in SF. Your offshore CS reps are sweet but your terrible system makes me wish I could use Fedex.

  • gabriemh19
    gabi (@gabriemh19) reported from Santa Clara, California

    Man can someone please send me the number of @UPS customer service, I’m tired of talking to a machine, they don’t answer anything.

  • danopine
    opine (@danopine) reported from Mountain View, California

    @UPS please make a way to contact my local delivery office. Driver has been misdeliverying my packages to wrong address for months, promises of call never received. How can i get a message to my driver?

  • kishaaa22
    KISHA (@kishaaa22) reported from Sunnyvale, California

    Wow @UPS has the absolute worst ******* customer service ever!!

  • jettaboi
    Brandon Figueroa (@jettaboi) reported from Sunnyvale, California

    @UPSHelp is UnFUCKINGbelievable! I swear if I was working, my delivery would’ve been on time. Been off since yesterday and the ***** is 48 hrs late.

  • kylejsummers
    Kyle J. Summers (@kylejsummers) reported from Mountain View, California

    Poor experience with @UPSHelp today. Tracking didn’t say signature required. Missed delivery and opt’ed to pick up at UPS center. Went to pick up, sign noted pickup wasn’t until 8pm. Left, called customer service to confirm would be available then. They said available now. 1/n

  • troy052192
    Troy Stover (@troy052192) reported from Sunnyvale, California

    @CarolBTome @Ups management I seen so much in my days of working. as they sit there and do nothing. As they sit there as there training is the problem. they blame it on the workers, indoctornate the worker to have health problems. They disadvance them, as they lie and threaten.

  • dondimonte
    Andrew M. (@dondimonte) reported from Mountain View, California

    @UPS Unreliable Parcel Service

  • Ottercynic
    Matt (@Ottercynic) reported from Sunnyvale, California

    @dogzrbarkn @HobieOtt @UPSHelp @USPSHelp But of course, USPS can’t be bothered to leave an “attempted delivery” card, because they never bothered to try.

  • pradhan_nikesh
    Nikesh Pradhan (@pradhan_nikesh) reported from Mountain View, California

    @UPS this is the second time that my package was stolen by one of your employees and it is getting out of hand. I have raised a complaint but haven’t heard anything on it. And the thing is it’s not only me but so many have been facing this issue and still there is no action on it

  • Ottercynic
    Matt (@Ottercynic) reported from Sunnyvale, California

    @Starhound @UPS I used to belong to a club that delivered whisky about every month or so. I’d have to go to UPS office to get it, as it required signature & delivery attempts were always made when I was at work. NBD, but nicer if I could’ve just picked it up there FIRST.

  • rayofclarity
    rin (@rayofclarity) reported from Santa Clara, California

    @ups @amazon I want to speak with someone regarding my shipment. I want to know its actual update. Don't prematurely mark items as delivered, that's horrible and deceptive customer service.

  • Moike_the_Squid
    Michael Jones (@Moike_the_Squid) reported from Santa Clara, California

    @inannamute @UPSHelp @UPS @Chilis After the last major problem with delivery I cancelled the BrainFizz VR Corp. UPS account. So I don't use UPS at all, and I wish I had better control over delivery to the shop from outside vendors. I'll continue to push for USPS and FedEx since they are good at what they do.

  • jyo_shankar
    Jyotsna (@jyo_shankar) reported from Mountain View, California

    @UPS continues to be the biggest liar to cover their shitty service in my area. Apparently they delivered 2 packages to my door (when I was actually home) and what was outside -nada! Infact they didn’t even enter our apt complex that day confirmed by security cameras. #upssucks

  • jyo_shankar
    Jyotsna (@jyo_shankar) reported from Mountain View, California

    @UPS continues to be the biggest liar to cover their shitty service in our area! Apparently they delivered 2 of my packages at my door(when I was home)but there was literally nothing! Infact my apartment complex confirmed that Ups didn’t even enter our complex that day. #upssucks

UPS Issues Reports

Latest outage, problems and issue reports in social media:

  • CoastTxx
    Alexander Rose (@CoastTxx) reported

    @UPS why is it that yall don’t update packages for weeks. A “We’re sorry, delivery is taking longer than expected” when the package has been in my city for over a week with no update is insane

  • Macon_Albertson
    Macon A. Albertson (@Macon_Albertson) reported

    I have always been a big fan of @UPS, but lately I can't understand what is going on with what has always been a very reliable company. I have two deliveries that are "behind" and every day I get some message that says "Sorry we missed you", which is total nonsense since my wife or myself has been home all day every day. I've been getting that message for over a week for one of the packages on something I ordered from @Fabspeed. BTW....this isn't the first time it has happened....It also happened on the last item that came UPS, I thought it was an anomaly. Obviously not. I would rather not be lied to and just sent a note with an updated delivery date (like Amazon). Implying that you tried and it's my fault I don't have the package is rather bush league and annoying.

  • GlennScheyhing
    Glenn Scheyhing (@GlennScheyhing) reported

    @UPS A very "funny" company that sends me e-mails with TWO delivery dates for the SAME package in the same e-mail. And this same message has been sent to me several times in the last 24 hours. I'm not laughing.

  • NKCSS
    Nick Kusters (@NKCSS) reported

    Hey @UPS what kind of scam is this? Ordered an @Apple iPad to be delivered to my home, and I get a text that I have to reply within 12 hours to change this or my package gets delivered to an Access Point? Is Apple aware you're trying to cheap out on delivery?

  • NateKinsox9
    Nate Kinso (@NateKinsox9) reported

    @UPSers @UPS My package arrived this morning to my local hub then they now are shipping it back to the previous hub it just came from aind changed delivery day from today to tomorrow? Any ideas

  • CodBorg
    🍁🍁Coddelia Townsend🍁🍁 (@CodBorg) reported

    @UPS_Canada @UPS Your pathetic delivery service has resulted in 2 lost packages, one of very high value. I hope you rot in hell you lying sacks of ****. "Weather Delay". We haven't had any ******* weather delays. 2 weeks, packages haven't moved.

  • jsaultz
    WeirdDeplorableScumbagGarbageMAGAt (@jsaultz) reported

    @UPS I'm trying to change a delivery time since I won't be home. You managed to 📅 it at the exact time I won't be home. MyUPS is worthless. I click on change delivery, and all that happens is a window pops up with the delivery. Useless.

  • KarenKB5
    Karen KB (@KarenKB5) reported

    OMG @UPS 47 minutes so far and transferred to 6….yes 6 different people and still not able to pay my bill. And while on the line, now getting transferred a 7th time and it’s to a tracking site🤬 with a ridiculous wait time. Absolutely HORRIBLE SERVICE.

  • ErickNunez1921
    Erick Nunez (@ErickNunez1921) reported

    @UPS could you please provide a customer service email please ?

  • Beachwaves0167
    Boardwalk (@Beachwaves0167) reported

    @UPS Your AI customer service is atrocious, as is your off-shore customer service. My package has still not been delivered and all I keep being told, after waiting here all day for it (because it requires a signature) is that "it's zero stops away" (for over a half hour)!!!