UPS status: delivery issues and outage reports
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Full Outage Map
United Parcel Service (UPS) is an American multinational package delivery company and a provider of supply chain management solutions. The global logistics company is headquartered in the U.S. city of Sandy Springs, Georgia.
Problems in the last 24 hours
The graph below depicts the number of UPS reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at UPS. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by UPS users through our website.
- Delivery (55%)
- Tracking (24%)
- Sign in (11%)
- Website down (10%)
Live Outage Map
The most recent UPS outage reports came from the following cities: Crowley, Greensburg, Poughkeepsie, Winter Park, Payson, Detroit, Sterling Heights, Colorado Springs, Culpeper, Dallas, Harlingen, Township of Evan, Atlanta, Kirkland, and DeSoto.
| City | Problem Type | Report Time |
|---|---|---|
 Crowley
|
Delivery | 15 hours ago |
|
Greensburg
|
Delivery | 16 hours ago |
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Poughkeepsie
|
Delivery | 1 day ago |
|
Winter Park
|
Sign in | 2 days ago |
|
Payson
|
Delivery | 3 days ago |
|
Detroit
|
Delivery | 5 days ago |
Full Outage Map
Community Discussion
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UPS Issues Reports
Latest outage, problems and issue reports in social media:
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Maria Carnivale (@MariaCarnivale) reported@Blue3Carissa @UPS Oh no I hope the package gets to you soon. Delivery services are really terrible these days.
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Nick Kusters (@NKCSS) reported@UPS It's the SMS you send in The Netherlands from +3197058018926 where you need to reply with '1' or '2' to set your preference (pick up point vs home delivery).
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Pet Sim Merch collector (@Barsuchonok23) reported@UPS how can I support my delivery driver he's goated
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Leon Shpaner (@lshpaner) reported@UPSHelp Package was out for delivery today 11am-1pm in Los Angeles. I added a gate code and your system removed it from delivery. Now I'm being told 24 hours to reprocess. I took a day off work for this. Signature required, I'm home right now. I need someone at the local LA distribution center to get this back on the truck today. Phone support has been unable to help. Happy to DM tracking number.
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Greg (@pcguy8088) reportedWell the shipper can not change the delivery date on my @UPS Canada delivery. I certainly can't. I battled with their frustrating website, so I guess I will just have to spend some more of this cheap gas next week & drive all the way to their UPS store to get item. Goes outside and shakes fist and screams. Old enough when I remember when courier companies cared.
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A. RJ Thompson (@alexrjt) reported@UPS You closed down our local customer service center in Latham NY. I have to sit outside my apartment building waiting for a package. It would be nice if community engagement started with helping customers. Are AI chat agents with no information the best way to engage with customers
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PG (@paulmgarcia) reported@UPS Amazon already fixed it from their side. Love the delay in response. Shows the “support”.
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Conner Monroe (@ConnerMonroe4) reported@UPS I don’t know how you guys can get worse every time I call you but you do. It’s actually impressive how **** your customer service is.
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Khalil Abdulmuniem (@kalpr1) reported@UPS your customer service sucks and you're lying to me after I paid to have package rerouted and you still haven't done it after 2 days...
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Lingamurthy Rm (@RmLingamur9117) reported@UPS Don't do the Drama with Tracking number you can't find this details your very unprofessional if you unable to delivery send back shipment to booking center Need your instructions @CarolBTome next should not happen who trust you
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Sinus Rhythm of Life (@mind_morphotic) reported@UPS was just delivered finally. It is so bad that UPS charges to change a delivery date and was not given the option to pick up at a facility. very inconvenient to wait around all day for a late package
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[email protected] (@JaiTeller22) reported@UPS a package that was out for delivery locally at 9 AM may not be delivered until 9 PM at night. What is wrong with you? We must never lose the US Postal Service the only service that is adequate .
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CA Satya Kadali (@CaSatya5421) reported@UPSHelp Tracking 1Z9V3353D973944080 — paid $210 for Worldwide Express Saver on Apr 1. Stuck in Shenzhen since Apr 5 with zero update. 4 days delay, no response to emails. Need urgent resolution. #UPS #CustomerService
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Boardwalk (@Beachwaves0167) reported@UPS Your AI customer service is atrocious, as is your off-shore customer service. My package has still not been delivered and all I keep being told, after waiting here all day for it (because it requires a signature) is that "it's zero stops away" (for over a half hour)!!!
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Bryan Wilson (@bryanw1969) reported@ups Horrendous service. How can you run a business like this. Multiple emails, chats and messages. All we need is our money back for a parcel you haven't collected or delivered.
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Maddie (@StMadonovan) reported@UPS and @mercari_app , I’m very upset with the lack of attention either one of your companies have given me in retrieving my misplaced package . Terrible service. @mercari_app To lose my package with no recovery or a live agent to speak with.
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Simon Chandler (@Simon_Chandler) reported@UPS_UK @UPS I’m flabbergasted that you’re still employing the driver that delivers around #kidderminster the guy is dishonest, didn’t come to my house but marked the delivery as final delivery attempt made, you have even made the first one yet. This is not the first occasion either, he’s even marked it as delivery refused on another. This comes via the Telford depot. How do I complain?
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Tammy 🏈❤️💙 (@Tbog12) reported@jcpenney since when have you had to be home for a delivery??? @UPS
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@colgatekid (@colgatekid2) reported@UPS so I’m missing a package and the local guy that contacts me hangs up on me. Is this the service that you guys provide? This is my wife’s bday present and it’s lost and your jerk local guy hangs up on me. I mean come on what the hell is going on with you idiots. NO #ups
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organic dreams 🧠 (@oleeog) reported@amazon @AmazonHelp maybe you guys know of these issues internally already but I see posts from the past year at least with this same sort of issue. @UPS is not having packages delivered marking them miltiple times as “attempted delivery” no show. No trucks. Nothing. 2 days now.
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[email protected] (@JaiTeller22) reported@UPS Thanks for the zero customer support. My package was out for delivery at 9am and it’s nowhere to be seen.
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Mark (@SaltWater651) reportedSo .@amazon today proved to me that they have retarded computers. I have been having some delivery issues. If something misses the first day, meh.. that means they should get it to me the next day right? Nope. Did you know that the delivery instructions that you put into their web page have absolutely ZERO bearing on when you'll get your packages. I have mine delivered to my business so that I don't have to deal with porch pirates, or letting someone I don't know, don't trust into my garage ect. But when you fill out that your business is open from 8:00am to 4:30p for deliveries (because outside of those hours I'm working from home, running to meetings etc).. But those times per their delivery customer service person that I spoke with this evening aren't considered because their drivers are effectively gig drivers who can work when they want. His option was to have my packages delivered to my home address which just isn't an option. Way too much theft going on. The authorities won't do anything, and I've been told by them basically if there isn't blood on the street they don't care. It will make my life more complicated but I'm done with them. No reason to continue Prime, I'll just order my 3D printing filaments directly from the manufacturers. Yes it will take longer but at least I know that @FedEx and @UPS can get **** there on time and meet their quoted delivery dates once they get the package. Unless of course something drastic happens like a blizzard etc.. but again those are "understandable" circumstances.
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DABLE (@DABLE2020) reported@UPS, how can you claim delivery of a package without any proof? Conduct an investigation and close the case, again, without providing any proof that it was delivered? Terrible customer service!
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Harmless (@HarmlessHippy) reported@UPS has slower delivery in Florida then personal pick up but i can’t even to that **** every time i get over it i get another notification that ups is delayed never again @amazon
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Erick Nunez (@ErickNunez1921) reported@UPS could you please provide a customer service email please ?
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Kushal Bhargava (@BhargavaKushal) reported@UPS @UPS_Canada Horrible Experience. Worst Customer service ever. My package js not getting delivered since last 10 days and is sitting at your warehouse. Deivers are totally careless. Tracking id - 1Z3W89W92017322649
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Kristine Leahy (@KristineLeahy) reported@UPS I’ve tried to get in touch with customer service and have spent hours on hold. We have a safety issue with one of your drivers for over a year. Can you please help?
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WingKingTzar (@WingKingTzar) reported@UPS please assist. I've called Customer service they havent helped. I have an issue with being charged a fee i have no idea why.
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Sinus Rhythm of Life (@mind_morphotic) reportedwhat is going on @UPS ?? first the delivery is a day late, and now delivery time goes from 11-3 to 9 pm. And I am watching the driver make circles around our house. When is my package getting delivered??!
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Thatguy0311 (@Thatguy031111) reported@UPS Why do you lie about attempted deliveries and how stupid are you to go out of your way to NOT deliver my package, but send it to another state and make me wait another 4 days for no reason?