UPS status: delivery issues and outage reports

Problems in the last 24 hours in Menlo Park, California

The chart below shows the number of UPS reports we have received in the last 24 hours from users in Menlo Park, California and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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UPS Issues Reports Near Menlo Park, California

Latest outage, problems and issue reports in Menlo Park and nearby locations:

• 
  S (@schuler1) reported 6 minutes ago from Stanford, California

  @UPS next day delivery missed this morning and your customer support keeps arguing with me it will delivered later today but the package is still in Kentucky. Nobody seems to speak fluent English or understand the basic laws of physics...

• 
  The Scholarly Mouse 🇺🇸🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈👩‍🦼 (@ScholarlyMouse) reported 9 minutes ago from Palo Alto, California

  @UPS Bring back contactless delivery and quit demanding your immunocompromised customers risk their lives to get their packages from you. That's it. That's the entire bloody message. No DM needed.

• 
  Preston™️ (@chalupamybatman) reported 13 minutes ago from San Carlos, California

  @amazon this BS with @UPS needing someone to sign for every package is obnoxious and keeps delaying deliveries.

• 
  Brandi 💋 (@Brandzillla) reported 24 minutes ago from Palo Alto, California

  I received delayed packages from @UPS during this weather condition issue but they still eventually ARRIVED. @FedEx like basically lost my package & won’t take accountability.

• 
  Sabika Nazim (@sabika) reported 29 minutes ago from San Carlos, California

  @WalkingPad I’m really frustrated at your customer service right now. I returned an R1 to order an S1 instead. @UPS shows it was returned to your warehouse. I’m getting dead silence and no response to my last three follow ups about my refund status.

• 
  Christophe Goudy (@BigAusieTaz) reported 35 minutes ago from Redwood City, California

  @UPs your client services sucks… nobody available over the phone, the bot is useless… always the same issue when **** happens… NO ANSWERING AT ALL

• 
  Steph (@twirlytwirl8) reported 55 minutes ago from Menlo Park, California

  Hey @ups stop pushing back a delivery date and tell me when my damn package is being delivered instead of sending emails at 10pm the day of the supposed delivery!

UPS Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ferg The Reporter (@FergTheReporter) reported 11 minutes ago

  @UPS Cant change a delivery of a package that I don't even want. SO UPS will deliver to no one and it will sit for a long time.. !!!

• 
  Nels Christopherson🇺🇸🇰🇷 (@christophersonn) reported 28 minutes ago

  @UPS 1ZE4B2544289458475 The update on UPS says they try to deliver my package the delivery that was scheduled from two until 6 PM local in Tacoma Washington. They said they couldn’t deliver it at 12:30 local at Spanaway Washington.

• 
  yashi⁷⊙⊝⊜ (@irunbeautiful) reported 35 minutes ago

  **** YOU @UPS YOU ARE KEEPING MY ORDER WHAT I PAID FOR TO YOURSELF THE WORST SERVICE TO EVER EXIST **** YOU

• 
  Christian Toepfer (@ct67us) reported 37 minutes ago

  @UPS 1Z5R16X30354710194 I received this package in error. Pick up please

• 
  Chucky (@Chuck_D_20) reported 39 minutes ago

  @UPS Well, I don't know what kind of GPS system @UPS uses for deliveries now, but all of a sudden my address doesn't exist, and the REFUSE to drive 2 blocks and open their damn eyes! My house is right here, at tje address isn't listed!

• 
  Shut Up Drew (@DrewRipsCards) reported 39 minutes ago

  Paid @UPS for Saturday delivery to my hotel and they like “delivery between 10:45am-1:15pm” Then they like “delivery sometime today” Now they like “business closed” and ITS A ******* HOTEL

• 
  Mark (@SaltWater651) reported 43 minutes ago

  So .@amazon today proved to me that they have retarded computers. I have been having some delivery issues. If something misses the first day, meh.. that means they should get it to me the next day right? Nope. Did you know that the delivery instructions that you put into their web page have absolutely ZERO bearing on when you'll get your packages. I have mine delivered to my business so that I don't have to deal with porch pirates, or letting someone I don't know, don't trust into my garage ect. But when you fill out that your business is open from 8:00am to 4:30p for deliveries (because outside of those hours I'm working from home, running to meetings etc).. But those times per their delivery customer service person that I spoke with this evening aren't considered because their drivers are effectively gig drivers who can work when they want. His option was to have my packages delivered to my home address which just isn't an option. Way too much theft going on. The authorities won't do anything, and I've been told by them basically if there isn't blood on the street they don't care. It will make my life more complicated but I'm done with them. No reason to continue Prime, I'll just order my 3D printing filaments directly from the manufacturers. Yes it will take longer but at least I know that @FedEx and @UPS can get **** there on time and meet their quoted delivery dates once they get the package. Unless of course something drastic happens like a blizzard etc.. but again those are "understandable" circumstances.

• 
  @colgatekid (@colgatekid2) reported 44 minutes ago

  @UPS so I’m missing a package and the local guy that contacts me hangs up on me. Is this the service that you guys provide? This is my wife’s bday present and it’s lost and your jerk local guy hangs up on me. I mean come on what the hell is going on with you idiots. NO #ups

• 
  jordan reynolds (@chasingxodreams) reported 44 minutes ago

  @UPS is horrible. Truck passes my residence, doesn't try to contact me and leaves. Then when I try to change my delivery it keeps saying invalid phone number when there is no spot for a damn phone number

• 
  Simon Chandler (@Simon_Chandler) reported 47 minutes ago

  @UPS_UK @UPS I’m flabbergasted that you’re still employing the driver that delivers around #kidderminster the guy is dishonest, didn’t come to my house but marked the delivery as final delivery attempt made, you have even made the first one yet. This is not the first occasion either, he’s even marked it as delivery refused on another. This comes via the Telford depot. How do I complain?