Optimum outages and service status in Shelton, Connecticut
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Shelton, including 0 direct reports.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Shelton, Connecticut
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Shelton, Connecticut and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 16: Problems at Optimum
Optimum is having issues since 06:00 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Shelton, Connecticut
The most recent Optimum outage reports came from the following cities: Milford.
| City | Problem Type | Report Time |
|---|---|---|
 Milford
|
Internet | 2 months ago |
|
Milford
|
Total Blackout | 2 months ago |
Community Discussion
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Optimum Issues Reports Near Shelton, Connecticut
Latest outage, problems and issue reports in Shelton and nearby locations:
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Trish (@trishkall1) reported from Milford, ConnecticutSo @optimum said we could get credit for THEIR outage on Friday. So I call and they tell me because we didn’t call during the outage (which we did but their lines said no one was there or they were disconnected) they don’t have a ticket for the problem so they refuse credit ...
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Ryan Blair (@rjb0519) reported from Woodbridge, Connecticut@OptimumHelp just wasted another goddamn hour of my life talking to for five more of your idiots there at optimum your service sucks your customer service sucks and you guys can take my balance and stick it
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Cindy Wolfe Boynton (@WriterCindyWB) reported from Milford, ConnecticutDear @OptimumHelp I want my old email system back!! This new dashboard is slow and horrible!!!
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Metamorphic (@ALCHealthplans) reported from Shelton, ConnecticutUtility and internet company monopolies hurt consumers. No limit on price hikes, poor customer service. No accountability. I’m looking at you @optimum
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Dylan Finer (@FinerDylan) reported from Milford, Connecticut@OptimumHelp, I'm still waiting to discuss my refund for the outage last night. Thanks!
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Joseph Borelli (@JoeBorelliCT2SD) reported from Milford, ConnecticutDear @optimum How does it feel to awful the worst Wi-Fi internet experience of this century? Sincerely, A guy with 8 days left in his contract; thankfully
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Trish (@trishkall1) reported from Milford, Connecticut@OptimumHelp So I used the link and I was denied. I put in a call and I’m expecting a call back. Many are saying we are being denied. If denied credit for services I pay too much for but couldn’t use because of you then I shall no longer be your customer. ... over 20 years. Not worth it
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Trish (@trishkall1) reported from Milford, Connecticut@OptimumHelp If I don’t get the credit I’m asking for because your peeps say “you didn’t call so theirs no ticket of an issue so we can’t help) then I’m done after 20 years of being your customer. I will go elsewhere happily and for less money
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Ryan Blair (@rjb0519) reported from Woodbridge, Connecticut@OptimumHelp @optimum And boy do you have your customer service trained to not give anything back what so ever I am so sick of your monopoly in my neighborhood it’s disgusting
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Mary Conway (@marconway) reported from Milford, Connecticut@OptimumHelp service has been put for serval hours. Working from home. need internet please thank you
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James Nobitz (@JamesNobitz) reported from Milford, Connecticut@optimum I just started service and I wanted to know if u will ever add the channels...buzzr, Epix, MeTv, MeTv + Also, will you be adding more apps?
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Thomas Meehan (@Real_Tom_Meehan) reported from Orange, ConnecticutAnyone else lose optimum service #optimum
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mwermes (@mwermes) reported from Milford, ConnecticutHey @OptimumHelp & @optimum why is my internet down
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Thomas Meehan (@Real_Tom_Meehan) reported from Orange, Connecticut@OptimumHelp @optimum the entire state of Connecticut has no service
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JΦHN R. KRUSINSKI 🎈 (@Krusczinski) reported from Shelton, Connecticut@ThatGuyGetIt If you're an @optimum customer in Milford, CT, like me, you don't have a choice. 😔 Day 9 with no cable/internet. CS won't even answer your calls. Enjoy the show tonight!
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Mike K (@MikeCT11) reported from Milford, Connecticut@optimum Ok. I’m done talking to your company customer service reps. I spoke to 4 people today all gave me different stories. I was just transferred to your rentention department, which per recording is closed for the Memorial Day holiday in June/July 1 of 2
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Matt Degnan (@degnan_matt) reported from Milford, Connecticut@optimum @OptimumHelp I can’t believe I pay for your product every month. Internet is awful and never works. Thinking of moving to another provider, since you guys can’t seem to get it together. #LeaveOptimum
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dago333 (@dago333) reported from Milford, Connecticut@OptimumHelp I sent a DM yesterday for any update and have not received a response. This afternoon will make one week without service in Milford CT, 06460. Any information would be greatly appreciated!
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Dylan Finer (@FinerDylan) reported from Milford, Connecticut@OptimumHelp, I know you have a lot on your plate right now, but I'm ready to give you my info for my service credit whenever you're ready
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TraceyMelendez 🦋 (@TraceyM0802) reported from Milford, ConnecticutOn hold with @optimum for an hour and 20 minutes, for a 2 second conversation saying that there is outage still in my territory! No ****!! When is my service going to be back on?
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Sean Kelly (@SeanOfKelly) reportedSo @optimum , where’s my refund for not having @MLBNetwork for the last 2 months? You’re providing your customers with less service and still charge the same prices? A refund is due. When should I expect to see it?
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ˢᴿ SL!MeTo (@oSliMeTo_) reportednever get @optimum for your internet provider , they are the WORST to have !
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Ralph 🇺🇸 (@bulldogD502) reported@optimum your service is crap. This is the second outage this week in my area. You need to fix this
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Sean Kelly (@SeanOfKelly) reported@SuzytheFox @OptimumHelp @optimum It couldn’t have been more generic. It’s also insulting that they try to make you believe it was a unique answer just for you. Wondering when my bill will go down. I’d ditch ESPN if I could. That’s a large part of the bill and it’s bundled.
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Balla (@Balla3814943834) reported@OptimumHelp @ElijahWX98 @optimum Definitely switching to Verizon after this horrible service 3 days internet out
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Princepessa07 (@princepessa07) reported@optimum Hey how is it that I cancelled my optimum internet service after 10 years this morning and you’ll still bill me through 3/31 FOR SERVICE I DONT HAVE? How do you not PRORATE????
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Henry rinkewich (@H3nrink) reported@JohnLiebhakpcb @optimum is the WORST
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Laskinzero (@laskinzero) reported@optimum your internet service is ****
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Mr. M (@11Mr_M) reported@DustinFinn @optimum @OptimumHelp You are speaking a different language. I just know mine is slow lol.
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Donna (@Donna94884759) reported@Suddenlink @optimum This is the worst company ever. Every person you talk to has a different story.