Optimum outages and service status in Orange, Connecticut
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Orange, including 0 direct reports.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Orange, Connecticut
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Orange, Connecticut and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 16: Problems at Optimum
Optimum is having issues since 06:00 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Orange, Connecticut
The most recent Optimum outage reports came from the following cities: Milford.
| City | Problem Type | Report Time |
|---|---|---|
 Milford
|
Internet | 2 months ago |
|
Milford
|
Total Blackout | 2 months ago |
Community Discussion
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Optimum Issues Reports Near Orange, Connecticut
Latest outage, problems and issue reports in Orange and nearby locations:
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Dylan Finer (@FinerDylan) reported from Milford, Connecticut@OptimumHelp, I know you have a lot on your plate right now, but I'm ready to give you my info for my service credit whenever you're ready
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Ryan Blair (@rjb0519) reported from Woodbridge, Connecticut@OptimumHelp just wasted another goddamn hour of my life talking to for five more of your idiots there at optimum your service sucks your customer service sucks and you guys can take my balance and stick it
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Trish (@trishkall1) reported from Milford, Connecticut@cinderstark It’s not just optimum. Go to down detector. Many services are out. Cell phones, other cable companies etc
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Mary Conway (@marconway) reported from Milford, Connecticut@OptimumHelp service has been put for serval hours. Working from home. need internet please thank you
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TraceyMelendez 🦋 (@TraceyM0802) reported from Milford, ConnecticutOn hold with @optimum for an hour and 20 minutes, for a 2 second conversation saying that there is outage still in my territory! No ****!! When is my service going to be back on?
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Daniel C. Urban (@urband01) reported from Orange, Connecticut@OptimumHelp @optimum Multiple functions not working on cable boxes, website is failing & not allowing me to login, AND your call center is too backed up for me to get through. #fail
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Metamorphic (@ALCHealthplans) reported from Shelton, ConnecticutUtility and internet company monopolies hurt consumers. No limit on price hikes, poor customer service. No accountability. I’m looking at you @optimum
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Mark Guzman (@segy) reported from Woodbridge, ConnecticutHey @OptimumHelp how do I bypass all of the tier 1 help desk people. I’m pretty tired of having someone ask me to reboot my modem in the middle of the work day when the problem is clearly your network.
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Thomas Meehan (@Real_Tom_Meehan) reported from Orange, Connecticut@optimum @OptimumHelp this is awful customer service
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Cindy Wolfe Boynton (@WriterCindyWB) reported from Milford, ConnecticutDear @OptimumHelp I want my old email system back!! This new dashboard is slow and horrible!!!
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Matt Degnan (@degnan_matt) reported from Milford, Connecticut@optimum @OptimumHelp I can’t believe I pay for your product every month. Internet is awful and never works. Thinking of moving to another provider, since you guys can’t seem to get it together. #LeaveOptimum
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Tommy Creatore (@TommyCreatore) reported from Milford, Connecticut@OptimumHelp My WiFi is out and haven been trying to contact you. My entire street has it working except for me. Can you help??
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Joseph Borelli (@JoeBorelliCT2SD) reported from Milford, ConnecticutDear @optimum How does it feel to awful the worst Wi-Fi internet experience of this century? Sincerely, A guy with 8 days left in his contract; thankfully
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Trish (@trishkall1) reported from Milford, Connecticut@sawitso @optimum @WTNH @News12CT @OptimumHelp Some of us are getting a whole $3 credit. But someone else on another app is getting $25. It’s nuts. I think we may say goodbye to @OptimumHelp because their prices are crazy and customer service sucks
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Trish (@trishkall1) reported from Milford, ConnecticutSo @optimum said we could get credit for THEIR outage on Friday. So I call and they tell me because we didn’t call during the outage (which we did but their lines said no one was there or they were disconnected) they don’t have a ticket for the problem so they refuse credit ...
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JΦHN R. KRUSINSKI 🎈 (@Krusczinski) reported from Shelton, Connecticut@ThatGuyGetIt If you're an @optimum customer in Milford, CT, like me, you don't have a choice. 😔 Day 9 with no cable/internet. CS won't even answer your calls. Enjoy the show tonight!
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mwermes (@mwermes) reported from Milford, ConnecticutHey @OptimumHelp & @optimum why is my internet down
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Ian (@IanO24) reported from Milford, Connecticut@OptimumHelp I need help getting my service up. It’s been out for literal hours.
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Thomas Meehan (@Real_Tom_Meehan) reported from Orange, ConnecticutAnyone else lose optimum service #optimum
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Thomas Meehan (@Real_Tom_Meehan) reported from Orange, Connecticut@OptimumHelp @optimum the entire state of Connecticut has no service
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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tennis.sushi.CA.NY.JPN (@eric_newyork) reported@OptimumHelp @optimum @AlticeUSA #optimum this is the worst company filled with liars. I was promised a 3 year monthly amount guaranteed by the retention center. I just got a bill that was $175 more than I’m supposed to pay. And terrible customer service
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Nyrhalahotep Ⓐ☭ #FreePalestine🔻🇵🇸 (@Nyrhalahotep) reported@optimum Seven outages within 15 minutes so far, no way I'm paying for this ****, I need compensation.
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Kenneth W (@kenneth1783) reported@OptimumHelp @optimum Well online chat doesn’t work. Call the customer service line and I get hanged up on since I use speakerphone and they say that’s against company policy. Going to the store tomorrow to cancel.
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Tyler Hugues (@tjhugues98) reported@optimum hey peckerwoods, it’s your old pal here again. Just heard the **** you tried to pull trying to jack up my Grandpa’s bill. I seriously don’t know how you still have customers. Clown show. 🤡 If I had to choose between Stone Age and you? I would choose Stone Age.
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Bubble Doble (@BubbleDoble1) reported@optimum youre whole Company and service swallows. Never a good day and not a day goes by where it doesnt slow down or cut out. Scumbags
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Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.
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Richie (@isxperr) reported@optimum @OptimumHelp yall can’t fix nothing, do you know how many technicians been to my house how many times I had to switch routers in order for your representative to tell me that I need a gaming monitor in order to game when you have Verizon that can support gaming. You guys are a joke.
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Jenn (@JennG110) reported@jaybronious @optimum @AlticeUSA The absolute WORST customer service, ever. It took me a 2 hours phone call to cancel cable. This was after two prior one hour calls which were mysteriously dropped midway. Let them know you’ll be contacting the AG to file a complaint
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mary mazzulla overeem melendez (@marylovesrafael) reported@optimum is there an outage here #optimum selden area please help
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Bhoffman (@Bhoffma41265492) reported@optimum Why should it take 50 minutes and two service people to get a change in your service. But they keep trying to sell you their mobile service. Time to make the switch people! Worst customer service ever!