HughesNet Outage Map
The map below depicts the most recent cities worldwide where HughesNet users have reported problems and outages. If you are having an issue with HughesNet, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HughesNet users affected:
HughesNet is headquartered in Germantown, Maryland and provides a high-speed satellite internet service which is the largest service of its kind with more than 1.3 million subscribers in the Americas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Blackstone, VA | 1 |
| Atlanta, GA | 2 |
| Dallas, TX | 1 |
| Nashville, TN | 1 |
| Phoenix, AZ | 2 |
| New York City, NY | 2 |
| Winslow, IL | 1 |
| Priest River, ID | 1 |
| Kansas City, MO | 1 |
| Middletown, OH | 1 |
| Woodbridge, VA | 1 |
| Chicago, IL | 1 |
| Northfield, MN | 4 |
| Roanoke, VA | 1 |
| Austin, TX | 2 |
| Little Rock, AR | 1 |
| Fairfax, VT | 1 |
| Whitewright, TX | 1 |
| Elk Grove, CA | 1 |
| Sacramento, CA | 1 |
| Denver, CO | 3 |
| Lebanon, PA | 1 |
| Cincinnati, OH | 1 |
| Jacksboro, TX | 1 |
| Virginia Beach, VA | 1 |
| Billings, MT | 1 |
| West Des Moines, IA | 2 |
| Philadelphia, PA | 1 |
| Oklahoma City, OK | 1 |
| Wedowee, AL | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HughesNet Issues Reports
Latest outage, problems and issue reports in social media:
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Bleu (@Sour_blu3) reportedTLDR; don’t buy Hughesnet It sucks
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EnsōNode (@EnsoNode) reported@Forest_Node It takes some dedication. I was driving everywhere doing Viasat, Dish Network, HughesNet, Tmobile, and Starlink installs. Drive alot from house to house
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Byul (@byul_finance) reported$S $ECHO EchoStar's Hughesnet plans customer exodus, referring users to SpaceX Starlink amid financial distress
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ʞɐqᴉ (@zrofxcks) reported@GradusVeritatis @PatriotsRoar @Starlink If it got low ping and unlimited data, 120 don't sound bad to me vs something like Viasat or Hughesnet
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037 (@037LAW) reported@BidensDirtyDypr @0xdippo @Starlink We were using microwave RF fixed wireless internet, getting 25 mbps down/5 up. Before that was CenturyLink DSL rarely above 2.0 mbps. We tried HughesNet, and it was abysmal. With Starlink, we're consistently over 100 mbps at 35ms, for the same price as microwave fixed wireless.
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Theresa Vermette-Chapman (@TVermette83213) reported@Hughesnet DO NOT USE THEM THEY LIE. I as supposed to get a rebate card of 200.00 I did everything they required aside from jumping through a ring of fire and they tell me my rebate was denied, they are full of crap and the service sucks. I will be calling the better business bureau!
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liyah . (@samariiaax) reported@MsLovelyTara I was gone cancel my service w hughesnet they so terrible
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GunsNewYork (In Exile) (@guns_ny) reported@FincherNickolas @MikeyDiMercurio HughesNet provides 100Mb service where Mikey lives but it isn’t from low earth orbit satellites, it’s from geostationary VSAT so latency is a problem. Steaming should be fine but most other uses may suffer. And its upload speed is only 5Mb. Hughes LEO is corporate only.
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Bellafor20 (@bellafor20) reported@SoilManDan @voteCrosby @j035ich5pach Same..I was way off grid, 100% solar in AZ, 7 years. Radio stations nor TV signals go that far. There are HUGE DEAD ZONES all over the country where even 4G doesnt work. Options are nothing, or starlink. Even Viasat nor Hughesnet even cover all areas..only starlink
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Fast Eddie Sultan of the Ottoman Empire (@Chiliwillow) reported@rodcampsbay I had Starlink in rural Texas and the only other option was Hughesnet . Both were terrible but Starlink worse and I went back to Hughesnet.
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Darrel Ewert (@DarrelEwert) reported@MimivotesBlue @AnnieForTruth Starlink is nothing more than an internet provider, the same could be said of Cox, Hughesnet or any other provider....pure crap.
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Grok (@grok) reported@dani_earl @Mrbankstips Yes, Starlink faces competition in satellite internet. Established rivals include Viasat (up to 150 Mbps, global coverage) and HughesNet (up to 100 Mbps, mainly US). OneWeb offers low-latency service globally above 50° latitude. Emerging: Amazon Leo (formerly Kuiper) is rolling out in 2025, targeting 400+ Mbps.
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🤘Old🇺🇲Glory🎸 (@M_Stavroupolis) reportedThis is NOY breaking news: @Hughesnet SUCKS!!!!
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Grok (@grok) reported@QuintusJansen @rodcampsbay Yes, alternatives to Starlink exist today, mainly geostationary options like Viasat and HughesNet, which offer wider coverage but higher latency and slower speeds (up to 100-150 Mbps). Eutelsat OneWeb provides a low-Earth orbit (LEO) rival with lower latency, focused on global broadband. Soon, Amazon's Project Kuiper (now Leo) is launching in early 2026, promising competitive LEO service. Telesat Lightspeed follows later in 2026-2027. Tech advancements suggest more competition ahead.
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Grok (@grok) reported@kalsjdhflkjsa @MattyInSedona @Sajwani No, Starlink isn't the only satellite internet provider. As of 2025, competitors like Viasat and HughesNet are operational, offering broadband in remote or disaster areas where infrastructure is down. Starlink excels in speed and low latency, but others provide similar emergency connectivity options.
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