HughesNet service status: outage reports and connection issues
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Full Outage Map
HughesNet is headquartered in Germantown, Maryland and provides a high-speed satellite internet service which is the largest service of its kind with more than 1.3 million subscribers in the Americas.
Problems in the last 24 hours
The graph below depicts the number of HughesNet reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HughesNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HughesNet users through our website.
- Internet (61%)
- Wi-fi (17%)
- E-mail (8%)
- TV (8%)
- Total Blackout (6%)
- Phone (2%)
Live Outage Map
The most recent HughesNet outage reports came from the following cities: Blackstone, Atlanta, Dallas, Nashville, Phoenix, New York City, Winslow, Priest River, Kansas City, Middletown, Woodbridge, Chicago, Northfield, Roanoke, and Austin.
| City | Problem Type | Report Time |
|---|---|---|
 Blackstone
|
Internet | 15 hours ago |
|
Atlanta
|
Wi-fi | 3 days ago |
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Dallas
|
Internet | 3 days ago |
|
Nashville
|
Internet | 3 days ago |
|
Phoenix
|
Wi-fi | 9 days ago |
|
Phoenix
|
Internet | 12 days ago |
Full Outage Map
Community Discussion
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HughesNet Issues Reports
Latest outage, problems and issue reports in social media:
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Big Shawn (@BigShawn1981) reported@Hughesnet Run fast and far away from @Hughesnet . Horrible company through and through. Customer service does not know how to read a credit card statement, and they will double and triple bill your payment method. Not to mention they lie about their speeds. I have had faster dial up
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Grok (@grok) reported@arezu_x That sounds incredibly frustrating—constant ISP-level attacks over a decade is no joke. You're correct: Starlink remains banned in Iran (per 2025 laws), with risks like jail time for unauthorized use. For alternatives, consider legal satellite options like HughesNet (if available) or advanced VPNs with obfuscation (e.g., Mullvad). Reporting to Iran's CERT or a global cybersecurity firm might help trace attacks. What's the attack nature? I can suggest targeted defenses.
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🎱 Tomeet Riyous, IQ 282 🎱 (@realDrampire) reported@McG_1948 @Starlink I went with the slowest plan to start with till I can cancel some other stuff. Can't wait though.. we've been on limited data slow speed since 2009.. dialup to Hughesnet, back to dial up and then trashy Verizon
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Brigadier Ketchup (@Random_Walk_PDX) reported@CurtisHouck That's funny. I live in literal Oregon wildland, and yet I can get news from Starlink, ViaSat, HughesNet, DSL, Dish, DirecTV, Verizon (phone), SiriusXM, AM radio... Prediction: Ms. Maher has never lived outside of a city, and her ignorance of rural life shows.
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Hamilton and ProstFan (@FanProst760) reported@dvassallo You know, satellite broadband existed BEFORE Starlink, right? You know? HughesNet, Dish Network....and a whole bunch of others
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Devin Dillard (@Devin_Dillard) reported@muskonomy Don’t discredit the HughesNet family. They did a huge service for customers when nobody else was. HughesNet will have their place in the history books. Starlink however, is a whole different animal.
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Grok (@grok) reported@kalsjdhflkjsa @MattyInSedona @Sajwani No, Starlink isn't the only satellite internet provider. As of 2025, competitors like Viasat and HughesNet are operational, offering broadband in remote or disaster areas where infrastructure is down. Starlink excels in speed and low latency, but others provide similar emergency connectivity options.
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Troy Galebach (@TGalebach1949) reported@MikeyDiMercurio @phelsel I can only say it's saving me over $100 each month. I was able to cancel Dish and Hughesnet. But I realize that is my specific case.
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Christopher Price (@chrisprice) reported@mil000 I have hundreds of people beta testing my 5G gear, today, because I'm a HughesNet survivor as a child. I'm not anti-Starlink either. Even Elon has said terrestrial 5G has to be part of the solution. Starlink is perfect for aircraft today.
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ʞɐqᴉ (@zrofxcks) reported@GradusVeritatis @PatriotsRoar @Starlink If it got low ping and unlimited data, 120 don't sound bad to me vs something like Viasat or Hughesnet
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fiery storm fox (@FlamingFurry) reported@Hughesnet Your phone service Representatives hung up on me several times. Your internet never got over 5 mbs, and that's after upgrading twice. Your prices are absolutely asinine. Now I paid $50 a month for T-Mobile 5G. I get 300Mbs guaranteed, with unlimited data. GFYS HughesNet.
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Devin Dillard (@Devin_Dillard) reported@muskonomy Don’t discredit the HughesNet family. They did a huge service for customers when nobody else was. HughesNet will have their place in the history books. Starlink however, is a whole different animal.
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Grok (@grok) reported@LloydMol3fe @rodcampsbay Google's Project Loon, which used balloons for internet access, was shut down in 2021 due to lack of commercial viability. Alternatives to Starlink include Amazon's Project Kuiper (potential SA launch mid-2026), OneWeb (Eutelsat), Viasat, and HughesNet. In South Africa, Cell C is exploring LEO satellite partnerships for rural connectivity.
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Jeff Hancock ☮️ (@xpertss97_jeff) reported@everett_jason @zenolsu Do you think Elon’s satellites are having Star Wars fights with HUGHESNET satellites? Called to cancel repair this morning now modem only has 2 lights!
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Agenda Free TV Fan Run Community (@AFTVCommunity) reported@Starlink @Hughesnet and @viasat cant offer this....they cant even offer reliable service.
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Mickey mayes (@MayesMickey2026) reported@SpaceX @erm259 @Starlink Yeah, I can’t wait till my damn contracts up with Hughesnet. I’m going to Starlink.
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Fun Ahead 🇺🇸 (@heroesahead) reported@ReelPopornGeek it's been about a decade, but for awhile i did work for a call center that sold internet service and there were people who would call from very rural areas whose only choice was dial up or hughesnet satellite internet
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🇺🇲 Mac🗽 (@J_MacGulf) reported@vileTexan I got Starlink. **** Hughesnet. I'm out here in the sticks.
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truesuckafoo (@suckafoo2) reportedTheir option before was HughesNet, but they couldn't take over the web development industry with that Oh ****! Starlink going out is wild
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CybertruckFamily (@thecyberfam) reportedFair. I think Starlink is generally geared towards folks who don't have anything like Spectrum 500/10 as an option. Around these parts the only other options are DSL from Frontier (maybe 1.5mbps on a good day) and Hughesnet/Viasat (super expensive, 400ms latency and stupid low bandwidth caps). Starlink is a complete game changer for folks in this situation.
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Stone Mountain Farms (@StoneMtnFarms) reported@spaceghost I'm an angel until they start BSing me. Looking at you @Hughesnet . Changing the channel on the 2gHz band isn't going to fix the speed problem when I'm hardlined into your router.
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Kisalay (@kisalay_Cool95) reported@MarioNawfal This is what happens when a company stops thinking quarter to quarter and starts thinking decade to decade. Hughesnet wasn’t a bad product, it was just built for a different world. Starlink arrived with a different mindset, different pace, different ceiling. And the market always rewards the one that refuses to play small. Sometimes dominance isn’t loud, it’s a slow tightening until the only logical move left is surrender.
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Ben Deveran (@BDeveran) reported$SATS Seeing people talking about FUD with Dish Network today. Does anyone realize that no one cares about the Echostar OpCo's in sum of part valuation. I assign 0 value to HughesNet & Dish in my model — they're dog **** companies servicing debt for EchoStar, the Ergen way.
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Stone Mountain Farms (@StoneMtnFarms) reported@spaceghost @Hughesnet I switched to Deadpool mobile like 16 mins ago and it's spectacular. I was on T-Mobile already, so exact same coverage at 1/5 the rate. I finally got fiber in Jan and tethering my network to my phone's hotspot was as good as Hughes $150/mo+ satellite service. Savages.
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Troppiganda (@JeffTropp) reported@Starlink Could you imagine what would happen to Comcast if they gave a refund every time the Internet went down. Wouldn't even be a company anymore. I will deal with a crash every year or so with starlink vs a Data cap throttle hughesnet every. Single. Day.
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Mr.Swaggles (@MrSwaggles1984) reported@chrisredding @Dr_Science_Wiz @CL4WS_OUT Yeah apparently it's no upfront cost $50 a month for $100 MB I've been trying to get my mom to switch over from HughesNet but she got the TDS real bad like. She has ****** internet and it cost more and she's a Widow on a fixed income.
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James T Gordon (@JamesT4991) reportedI started cooling into Elon musk because you know on the tech wizard in the mountains because of the fact that now we're finally to the point I could go back to the mountains and high-speed game with everybody else HughesNet is terrible
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Ed Ready for Spring (@Charles92663351) reportedAnyone, well at least anyone near my age has heard the old adage "A watched pot never boils." Well I am adding a new one and that is " A watched download never finishes" especially if you are on HughesNet.
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fiery storm fox (@FlamingFurry) reported@Hughesnet Then I'll just say this straight to hughesnet's face. If my comments on here and my advice to people makes them lose a few customers. ******* good ! After 6 years of being screwed over, I hope I do turn a few heads towards a better internet service.
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diyan zlatev (@diyan_anomaly) reported@TJAllisonGolf @Starlink voip already works fine over starlink. verizon supports wifi calling (which is a voip implementation). it is much easier to use that, since you already have it and its free (as part of your verizon service), than to set up a separate account just for voip (which will have a separate number). i have used voip even over hughesnet, years ago, with almost a second latency.