Hawaiian Telcom outages and service status in Pearl City, Hawaii
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Hawaiian Telcom generated 0 outage signals in the last 24 hours around Pearl City, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Apr 13, 1:58 PM EDT.
- Internet (36%)
- Wi-fi (27%)
- E-mail (18%)
- TV (9%)
- Phone (9%)
The latest reports from users having issues in Pearl City come from postal codes 96782 .
Hawaiian Telcom, Inc., is a local telephone company, serving the state of Hawaii. Hawaiian Telcom provides a wide range of consumer, business, wholesale communications and technology services. Offerings include local phone, long distance, internet services (DSL and Fiber Optics), and television service, along with wireless service.
Problems in the last 24 hours in Pearl City, Hawaii
The chart below shows the number of Hawaiian Telcom reports we have received in the last 24 hours from users in Pearl City, Hawaii and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hawaiian Telcom. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Pearl City, Hawaii
The most recent Hawaiian Telcom outage reports came from the following cities: Pearl City, Waipahu, Mililani Town, ‘Ewa Beach, and Kapolei.
| City | Problem Type | Report Time |
|---|---|---|
 Pearl City
|
Internet | 2 days ago |
|
Waipahu
|
Wi-fi | 7 days ago |
|
Waipahu
|
TV | 7 days ago |
|
Mililani Town
|
11 days ago | |
|
Mililani Town
|
11 days ago | |
|
Waipahu
|
Internet | 16 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hawaiian Telcom Issues Reports Near Pearl City, Hawaii
Latest outage, problems and issue reports in Pearl City and nearby locations:
-
Community. Humor. Creativity. (@AutumnGoerts) reported from Honolulu County, Hawaii@HawaiianTel For the second time in a week we have lost internet service. Weve been dismissed twice in Online Chat on your website. We have been waiting for over 2 hours for a phone call. Can you advise?
-
JØN 🌙 (@umiworkshop) reported from Honolulu County, Hawaii@HawaiianTel Almost an hour without service in Chinatown. Businesses aren’t able to process credit cards. Any updates for us?
-
Lon Donald (@lonald) reported from Waipi‘o Acres, Hawaii@akayaye @HawaiianTel service out here also since 10:15 pm. No TV, Internet, phone. I’m outside on the sidewalk cause I can’t even get AT&T service indoors up in Mililani Mauka.
-
Yunji de Nies (@yunjid) reported from Honolulu County, Hawaii@HawaiianTel Is the outage just tv or also affecting WiFi? I’ve been on hold for over an hour trying to talk to someone about WiFi issues.
-
Kaniela Ing (@KanielaIng) reported from Honolulu County, HawaiiWhat going in with @HawaiianTel? Every time I called over the past two months, the machine says an estimated 7-15minutes, then no one picks up for hours. When I arrange a call back I get none. Plus they are charging me $300/month for services I never agreed to.
-
Chris Thalinger (@christhalinger) reported from Honolulu County, HawaiiThis one is the worst. Actually @HawaiianTel has to come out and “fix” it
-
RADICALRP (@RadicalRP) reported from Honolulu County, HawaiiI do love @HawaiianTel generally but we have been WiFi down on the Gold Coast aka Kapi’olani Park fronting condos for almost a month now and you still trying to charge monthly lol. Let’s get this fixed ASAP. Hard to work at home without WiFi 🙈🌴🌊✨
-
Travis Counsell (@mtn_ocn) reported from Honolulu County, Hawaii@HawaiianTel This is getting ridiculous. Our biz moved last week. Phone/DSL install planned for 6/27 8am. No show. After 4 calls, tech came at 3pm, but no internet hooked up. Friday 4 calls to service center, no tech. Now Monday, still no internet. You are hurting my business.
-
Kaniela Ing (@KanielaIng) reported from Honolulu County, Hawaii@HawaiianTel Resolved! I stayed on for 45min and was assisted by Maile who was extremely helpful. Good service, but might want to adjust the machine! 🙏🏽
-
ALISTAIR (@alistair_garcia) reported from Honolulu County, Hawaii@HawaiianTel - had, maybe, the X nth tech home visit today to repair our internet service. Long story short, I’m now sitting in my living room looking at the god damn ceiling and counting how many paint bubbles there are because the tech left me WITH NO INTERNET SERVICE!!
-
Kaniela Ing (@KanielaIng) reported from Honolulu County, Hawaii@HawaiianTel? Every time I called over the past two months, the machine says an estimated 7-15minutes, then no one picks up for hours. When I arrange a call back I get none. Plus you are charging me $300/month for services you acknowledge I never agreed to and cut off my internet
-
K I M O (@1uglyhawaiian) reported from ‘Ewa Beach, Hawaii@HawaiianTel is there a problem in the Ewa Beach area? My tv & internet are down.
-
Colin Macdonald (@colinmacdonald) reported from Honolulu County, Hawaii@Moyah1234 @HawaiianTel Yep. Once again, no internet service from @HawaiianTel in Makiki. Maybe it’s the rain?
-
Keith Ishida (@maukaman808) reported from Pearl City, Hawaii@hawaiiantel internet and TV down in Pearl City. Let’s see how long it will take you to restore.
-
ALISTAIR (@alistair_garcia) reported from Honolulu County, Hawaii@HawaiianTel been having internet connectivity issues for the last 72 hours 🙄 modem randomly disconnects at any given time. Have to hard restart each time to get internet going again for a few hours then it’s cuts out again. Maybe i’ll just read a book 📖 #hawaiiantelcom
-
Adam Lowe (@JerkOfTheDay) reported from Makakilo, Hawaii@HawaiianTel loyal customer here. just found your app, downloaded, and paid bill online. Great stuff. Now, get rid of $1.95 fee for paying online. that equals $23.40/year. #GetWithTheTimes #LoyalCustomerShoppingCompetition
-
ALISTAIR (@alistair_garcia) reported from Honolulu County, Hawaii@HawaiianTel internet service went down second time today and remains down in the Moiliili area….
Hawaiian Telcom Issues Reports
Latest outage, problems and issue reports in social media:
-
Mona Curry (@monacurry) reported@HawaiianTel has no customer service. 1. No live chat 2. Can't leave a voicemail because the mailbox is full 3. Can't talk to a live person without having to hear a sales pitch on some medical alert product they are trying to sale. Unbelievable. #Hawaii #warning
-
Name should be username (@anakaoka) reported@Ask_Spectrum @GetSpectrum is slow because of this... @HawaiianTel is not ....
-
Pao ☀️🌙 (@paostrology) reportedThey came here & installed the modem. Why can’t they send someone to pickup?! Why didn’t they contact me about this weeks ago?? If you need internet service in #Hawaii, don’t choose @HawaiianTel. Huge regret.
-
Elaine Terry (@anyelaineee) reportedI am so incredibly frustrated with @HawaiianTel. They don't respond to tickets online. They are rude over the phone and hang up on you. I was never given an opportunity to set up secret questions or a password, but I'm being beholden to this asinine process. They refuse to help.
-
John M. Cummings III (@JohnCummingsIII) reported@HawaiianTel Internet service down. One hour plus on hold. Would really LOVE to see what you call customer service.
-
LDoveD369 (@LDoveD369) reported@HawaiianTel @The808girl I have been waiting 4wks for a reply. NO CONTACT. I guess HI Tel doesn't want me as a customer...
-
Ash Ley (@AshOnADash) reported@HawaiianTel What happened to customer care? No one answers the phone or responds in the Live Chat anymore. And I'm not the only one experiencing this. Please help. Thank you.
-
𝐃𝐄𝐔𝐗𝐂𝐄𝐒 (@DEUXCES) reported@RadicalRP @GetSpectrum @HawaiianTel its funny how a tweet will get you quicker response and a better results than calling customer service. (im talking about any service company)
-
Ronnie L Arevalo Jr. (@fyreguy96706) reported@HawaiianTel current internet and cable TV service not working. Is there an outage for the Ewa Beach area?
-
Phil (@Labradoodle_dad) reported@HawaiianTel @IAmTheLab Service is back….finally.