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AT&T

AT&T outages and service status in San Carlos, California

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Full Outage Map
  • AT&T generated 0 outage signals in the last 24 hours around San Carlos, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • 50% Internet (50%)
  • 50% Wi-fi (50%)

AT&T is an American telecommunications company, and the second largest provider of mobile services and the largest provider of fixed telephone services in the US. AT&T also offers television services under their U-verse brand. AT&T has near-national wireless coverage.

Problems in the last 24 hours in San Carlos, California

The chart below shows the number of AT&T reports we have received in the last 24 hours from users in San Carlos, California and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Live Outage Map Near San Carlos, California

The most recent AT&T outage reports came from the following cities: San Mateo, and Redwood City.

Community Discussion

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AT&T Issues Reports Near San Carlos, California

Latest outage, problems and issue reports in San Carlos and nearby locations:

  • VJurisett
    VJset (@VJurisett) reported from Redwood City, California

    Not only did the @ATT rep didn’t understand what I needed he transferred me to his manager that asked me to confirm I wanted to cancel a line when that was no the purpose of the chat

  • craigstolarczyk
    craig stolarczyk (@craigstolarczyk) reported from San Mateo, California

    @Uverse Box broken...continual HDMI error. Send new box

  • camholm
    Cameron Nordholm (@camholm) reported from Menlo Park, California

    @dakami @ATT @TMobile 1/3 the cost, unlimited, no perceivable difference in coverage in NorCal, free coverage abroad. Really like T-Mobile cust. service also.

  • VJurisett
    VJset (@VJurisett) reported from Redwood City, California

    I started a chat session on @ATT and ur reps had the nerve to try to cancel my lines after I complained that u guys r still charging me for phone ins that I asked to be cancelled last month!!!

  • brian_levenson
    Brian Levenson (@brian_levenson) reported from Redwood City, California

    @ATT I placed an order for a new phone last night and received an email saying I need to call support to process it. I’ve been talking to support for 30 minutes and no one can figure out how I pay the tax cost which is the blocker. Pretty lame experience.

  • marilyn7mandala
    Don't Tread On Me (@marilyn7mandala) reported from San Mateo, California

    Its Never yours. @OracleParkSF @CSNYofficial @ATT Because of evil.

  • TerriGivens
    Terri E. Givens, PhD Fighting 4 Truth, Voting!!🗳️ (@TerriGivens) reported from West Menlo Park, California

    @ATTHelp is useless, they didn't even offer a bill credit for the time we spent waiting for our installer who never showed up, couldn't be bothered to call us to tell us they weren't showing up and then rescheduled us almost 2 weeks later. They get a 0 for customer service.

  • janellynel
    NellyNel (@janellynel) reported from San Mateo, California

    @ATT is the worse! On my app is says upgrade iPhone and BOGO and $300 visa reward card...trying to check out and no promo code or confirmation of BOGO and $300. Visa reward card...call for help and get the run around and get hung up on #attistheworst #attbadcustomerservice 🤬

  • chaibapat
    Chaitanya Bapat (@chaibapat) reported from East Palo Alto, California

    Sucks that VoWifi and VoLTE doesn't somehow work for @ATT and @OnePlus_USA 5T Not getting network coverage at work isn't a pleasant experience. It's definitely a compatibility issue b/w the provider and device coz other combinations of both seem to work well.

  • Chowder262
    Christopher Chaudoir (@Chowder262) reported from San Mateo, California

    @ATTCares Private messaging your automated assistant does not solve the problem.

  • davekarow
    Dave Karow (@davekarow) reported from San Carlos, California

    Been an @att customer for over 25 years, but a believer in democracy twice that long. Had to #HangUpOnATT here and now. @ProjectLincoln

  • chaibapat
    Chaitanya Bapat (@chaibapat) reported from East Palo Alto, California

    @NeeleshJay @ATT @OnePlus_USA @TMobile Again it's atnt with oneplus5t which is the issue. Not ATnt or OnePlus alone.

  • tomloverro
    Tom Loverro (@tomloverro) reported from Menlo Park, California

    @ATT Our AT&T Fiber internet service is down in Menlo Park, CA. Is there any live support I can reach?

  • ophiesay
    𝚂𝚘𝚙𝚑𝚒𝚊 𝙲𝚑𝚒𝚊𝚗𝚐 (@ophiesay) reported from Hillsborough Park, California

    You win @ATTHelp ... you passed me to enough customer service reps who could not solve my problem and when I call back it is now 6:01 and the office is closed and I didn’t get my problem solved. Talk about kicking the can down the road. #fail

  • marilyn7mandala
    Exec Order 13865 🖕🏽 (@marilyn7mandala) reported from San Mateo, California

    Mine eyes have seen the glory Of the coming of the LoRd. He is trampling down the vintage where the grapes of wrath are stored. I can hear the mighty thunder of HiS terrible swift sword. @ATT & @Microsoft need it for Their Next Scam. @latimestech @kurtisalee @Noahbierman

  • stephendonner
    Stephen Donner (@stephendonner) reported from San Mateo, California

    @Subaru_Shawn Unless @ATT felt the urge and chose to deploy early with limited spectrum, carrier aggregation issues, and/or MU-MIMO disabled or something.

  • ShasaBarbour
    Shasa Barbour (@ShasaBarbour) reported from Redwood City, California

    @ATTHelp again poor service from At&T. Ordered new phones online, added a new line and never received my Visa Rewards card. Called AT&T, spoke to 3 depts, Rewards, CustomerCare & Loyalty, none were of any help. This is a long list of issues I’ve had with At&T.

  • brian_levenson
    Brian Levenson (@brian_levenson) reported from Redwood City, California

    @ATT widespread internet issues in Redwood City (100s of comments in a local FB group) but it’s intermittent and only certain sites and services. Hard to get support since each case is being treated as unique. I’ve been bounced from two different support teams already.

  • alittlegordie
    Gordon Mak (@alittlegordie) reported from Redwood City, California

    Many cellular towers owned by @ATT are out due to the CA wild fires. My @Tesla gets no service in many areas. Maybe @elonmusk and @JohnLegere can strike a deal so I can use @TMobile Heck I’m just tethering to my T-Mobile service now anyways! #tmobile #tesla #ATT #uncarrier

  • TerriGivens
    Terri E. Givens, PhD Fighting 4 Truth, Voting!!🗳️ (@TerriGivens) reported from West Menlo Park, California

    @ATT work on your customer service. We scheduled an install for Monday between 11 & 4. Nobody showed up and we had to call customer service to find out what happened. We waited all day for nothing. The reschedule date is July 8th. I would cancel but we need high speed internet.

AT&T Issues Reports

Latest outage, problems and issue reports in social media:

  • PrawfBainbridge
    Steve Bainbridge (@PrawfBainbridge) reported

    @ATT @ATTHelp Is there is a company with worse customer service than AT&T? We spent 6 hours on the phone yesterday trying to get help, being shuffled from one department to another. One customer “service” rep told my wife to go up on the roof of our house to repair some sort of box. WTF? Calls dropped. Got hung up on. No call backs. Idiots and incompetents. And don’t even get me started on the worst website in the world.

  • trey1212
    Just Trey (@trey1212) reported

    @AmericanAir @DallasStars @ATT Just don’t use that connection to contact AA support, they will waste your time and run you in circles.

  • meangenebio
    Mean Gene (@meangenebio) reported

    @ATT Day 3 without fiber Internet Zero urgency addressing the problem Missed entire weekend of @TheMasters, bummed Wondering how work from home will go today, thanks for disrupting my ability to work as well Might have to go back to trash service from Spectrum, at least it never went down for days

  • meangenebio
    Mean Gene (@meangenebio) reported

    @ATT It is some sort of sick joke that your service inquiry goes in a dead end loop?

  • IrishCowboy1345
    equinsuocha1345🇵🇸🏳️‍🌈 (@IrishCowboy1345) reported

    @ATT is it possible to get texts back from an old number that is no longer in service?

  • Bear0678
    Collier (@Bear0678) reported

    @ATT - remember - shutting off my land line results in shutting off suggested sales calls - can not contribute to or support the economy if they are unable to reach me lol - #att

  • Ken_Brown_FL
    Ken Brown (@Ken_Brown_FL) reported

    @ATT you called me this morning at 3:45am to sell me service. Why?

  • RIBNS
    RI BNS (@RIBNS) reported

    @rhody_special @TMobile Lmao I’ve made it to “vip tickets” with my issues. One min a rep tells me one thing and now another is telling me something else. No problem, I’m running dual sim with @ATT after unlocking my sim. Father about another day, going to make the switch. Shame on me for allowing this company to prolong this excuse of “investigating”

  • RubyStoneAlone
    Ruby Stone Alone (@RubyStoneAlone) reported

    Just had an @ATT chat rep named Lucky Vanessa tell me she couldn't help me when she could! She asked a bunch of questions and then refused to assist me.

  • TedTalevski
    Ted Talevski (@TedTalevski) reported

    @zollotech I noticed a rather slow load and I JUST switched over to @ATT Fiber!...