UPS status: delivery issues and outage reports
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Full Outage Map
- UPS generated 0 outage signals in the last 24 hours around Mercer Island, including 0 direct reports.
United Parcel Service (UPS) is an American multinational package delivery company and a provider of supply chain management solutions. The global logistics company is headquartered in the U.S. city of Sandy Springs, Georgia.
Problems in the last 24 hours in Mercer Island, Washington
The chart below shows the number of UPS reports we have received in the last 24 hours from users in Mercer Island, Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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UPS Issues Reports Near Mercer Island, Washington
Latest outage, problems and issue reports in Mercer Island and nearby locations:
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Deb Escher (@DebEscher) reported from Mercer Island, Washington@jbeda @UPS I have 3 Amazon packages I paid $$ to have overnight shipped on *February 3rd* for a 2/6 vacay. I get the same daily notices that my packages are "out for delivery today"...then every day, same weather delay BS & they have no clue when they'll arrive STILL!!#UPSfail
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Michael Sewell ⭐⭐ (@eosrebel17) reported from Bellevue, Washington@UPS and their idea of customer service is a complete joke.
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Deb Escher (@DebEscher) reported from Mercer Island, Washington@LunchWithALens @LIEvans @UPS It was a once in a lifetime trip to b France and Spain, and I understood a snow delay at the time (I happily flew out with no delay between the snow storms), but now the incompetence clearly can't be blamed on snow! 😆
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HiTechMike (@MeMikeBlack) reported from Bryn Mawr-Skyway, WashingtonI hate HAVING to be home to sign for packages. I’m trying to play call of duty with my headset on & I can’t hear ****. @UPS & @FedEx need to learn from Amazon to send notifications if the driver is there & is having issues and to be able to check the GPS location of the driver🙄
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Deb Escher (@DebEscher) reported from Mercer Island, Washington@seattletimes: @UPS has a rumored system outage affecting many in #Seattle. They're still blaming snow 4 extensive delays in deliveries & can't even tell anyone when they'll get packages. Mine should have arrived Feb 5.Someone shouls investigate! #SeattleUPSfail
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Deb Escher (@DebEscher) reported from Mercer Island, Washington@AmazonHelp This will be my 4th time contacting you guys. I just sent another message. I just want to get the stuff I ordered on 2/3 for overnight delivery by 2/5. I appreciate the refund, but it's not solved until I have the merchandise I ordered. @UPS is ruining @amazon's reputation here!
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Deb Escher (@DebEscher) reported from Mercer Island, Washington@PSBJ: @UPS has a rumored system outage affecting many in #Seattle. They're still blaming snow 4 extensive delays in deliveries & can't even tell anyone when they'll get packages. Mine should have arrived Feb 5! Someone shouls investigate! #SeattleUPSfail
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uuın⅁ɔW ɯɐS (@samclam23) reported from Mercer Island, Washington@UPSHelp Everytime we called the helpline during business hrs they also told us they couldn't help us. This is horrible customer service & I am totally unhappy. This exchange did not help me either. We have been stood up and given the run around all week.
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Deb Escher (@DebEscher) reported from Mercer Island, Washington@KING5Seattle @K5Investigators: @UPS has a rumored system outage affecting many in #Seattle. They're still blaming snow 4 extensive delays in deliveries & can't even tell anyone when they'll get packages. Mine should have arrived Feb 5! Someone shouls investigate! #SeattleUPSfail
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dylandias (@dylandias) reported from Bellevue, Washington@mercari_app Please treat your sellers fairly. If @UPS messed up by badly packing their “Pack and Ship” service, they should compensate for the damages. A max $200 limit is not fair when you know how much the item sold for (is worth).
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Simon (@skjpope) reported from Bellevue, Washington@FedEx @FedExHelp There’s never any explanation for your “Delivery Exceptions” It’s out for delivery and then suddenly “Delivery Exception” This keeps happening to us and it’s very frustrating to have shippers use FedEx when your service is so spotty. Doesn’t happen with @UPS
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Deb Escher (@DebEscher) reported from Mercer Island, Washington@komonews @ConnieKOMO: @UPS has a rumored system outage affecting many in Seattle. They're blaming the snow for massive backup in deliveries, but can't even tell anyone where or when they'll get packages. Mine should have arrived 2/5! Someone needs to investigate! #SeattleUPSfail
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uuın⅁ɔW ɯɐS (@samclam23) reported from Mercer Island, Washington@UPS we had a freight package scheduled for delivery on the 26th. It didnt come during our time window. We called and were told to await a call from the freight service for a reschedule which never came & have called every day since and have been given the run around. Pls help us
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Simon Pope (@skjpope) reported from Bellevue, Washington@UPS Just terrible service tonight. I’ve been on the phone for 70 min waiting to speak to a human, 4.5 hours after the appointed time at which you promised you’d call me back. Just terrible, customer-negligent service.
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Deb Escher (@DebEscher) reported from Mercer Island, Washington@q13 @MattLorchQ13Fox: @UPS has a rumored system outage affecting many in #Seattle. They're still blaming snow extensive delays in deliveries, and can't even tell anyone when they'll get packages. Mine should have arrived Feb 5! Someone needs to investigate! #SeattleUPSfail
UPS Issues Reports
Latest outage, problems and issue reports in social media:
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Alexander Rose (@CoastTxx) reported@UPS why is it that yall don’t update packages for weeks. A “We’re sorry, delivery is taking longer than expected” when the package has been in my city for over a week with no update is insane
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Neha Bhaskar (@nehabhaskar) reported@UPS I am receiving the most shoddy customer service. My package that’s scheduled to be picked up today has still not been scheduled. Every time I call your customer support I get a different answer- can someone schedule my pickup
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KazekaBae 🖤 (@__Moniqueeee) reportedNow I’m beefing with @UPS because I do my final presentation for my degree and my package is delayed. Mind you, it’s on the truck that was out for delivery this morning. 😭😭 I’ll meet the driver @8 am. JUST TELL ME WHERE😩😩
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Harmless (@HarmlessHippy) reported@UPS has slower delivery in Florida then personal pick up but i can’t even to that **** every time i get over it i get another notification that ups is delayed never again @amazon
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Chucky (@Chuck_D_20) reported@UPS No, I went through customer service twice! Finally it got delivered to a house to blocks down the street. That lady was nice enough to call me and tell me she had my package. For years I never had problems with UPS deliveries....
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The Woods (@834the) reported@UPS @UPSIndia Tracking #1ZGX05920413300154 is stuck in Bangalore 🇮🇳 with no updates. No response from support so far. Please escalate immediately and confirm if this is a customs hold or documentation issue. This is urgent.
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Timothy Manning (@TheTimManning) reported@UPS Why can every carrier, but you and your Southern Pines NC facility, find my business for deliveries? I have had numerous supplies returned because one day your drivers can find my front door and the next day the street number is wrong. Is this a driver issue or dispatch?
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Justin Lozar (@JustinLozar2) reported@UPS your support agents are absolutely useless. I have now paid TWICE to scedule a delivery for when I'm home because it's signature required. But you never bring it on the day I select. Yet the agents always "guarentee" it's on the way. Useless.
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Alex Lang (@JournoAlexLang) reportedHey @UPS wanna explain why your customer service reps lie and we can’t get out medication on time?
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tracy green (@Grin_tracy) reported@UPS Please, where is my parcel? Yous have gone silent in the private message. I need my order today. It makes no sense that it was loaded onto the delivery truck since 8am yet it hasn’t been delivered. I have been unto customer service and yous are unhelpful.