UPS status: delivery issues and outage reports
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Full Outage Map
- UPS generated 0 outage signals in the last 24 hours around San Jose, including 0 direct reports.
United Parcel Service (UPS) is an American multinational package delivery company and a provider of supply chain management solutions. The global logistics company is headquartered in the U.S. city of Sandy Springs, Georgia.
Problems in the last 24 hours in San Jose, California
The chart below shows the number of UPS reports we have received in the last 24 hours from users in San Jose, California and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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UPS Issues Reports Near San Jose, California
Latest outage, problems and issue reports in San Jose and nearby locations:
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Jeremy Scott (@mrjscott1) reported from San Jose, CaliforniaUpdate...my couch still hasn’t arrived. It says it’s in San Jose and in transit but no delivery date or time @UPS @UPSHelp
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Billie Lynn R (She/Her)🏳️🌈 (@4girl1der) reported from San Jose, CaliforniaLooks like @UPS is using its suspension of delivery date guarantees, to save money by using less trucks on their ground routes and more. So tired of my UPS ground packages being delayed 2-3days every time.
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Tam Sanchez (@grlz2grlz) reported from San Jose, CaliforniaI’ve been telling @nixops with all the shipping issues I have that I would actually like to see an @amazon fulfillment center. My daughter was suggesting one from @UPS I’m beginning to wonder if they do that too.
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gabi (@gabriemh19) reported from Santa Clara, CaliforniaMan can someone please send me the number of @UPS customer service, I’m tired of talking to a machine, they don’t answer anything.
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Seforachi (@Saharcheh) reported from San Jose, California@UPS Handle ur hidden fees! Your brokage charged me, 37.7$ for customs handling of a gift I sent from Sunnyvale CA to Vancouver BC, with value under 35CAD and weighted below 1lbs! You just lost my business! The fact that there is a forum on UPS hidden charges speaks of ur service...
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w@ynezwor1d (@TriniWayne) reported from San Jose, California@UPS you need for start holding drivers accountable that lie on their delivery status. It’s a constant problem in Santa Clara. They mark a package as delivered despite the fact that it has not. Stop lying to meet delivery time metrics.
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yera patino (@yera_patino) reported from San Jose, California@UPS why is it so difficult to change a delivery address??
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Jeremy Scott (@mrjscott1) reported from San Jose, California@UPS @UPSHelp I understand due to Covid there will be a delay or two, but 3 delays with no notification and no new delivery date? I ordered my package over a month ago! Now that is completely unacceptable
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Vudajé (@VudajeOfficial) reported from San Jose, California@DeeGoofy @jamilawoods @UPS gotta see this too. So they can use it as an ad instead of hiring a non-delivery driver to model for them.
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Vijoy Dhawan (@dhawanvijoy) reported from San Jose, CaliforniaOkay, no seriously what is going on @UPS? It appears that an influx of cases regarding lost @apple iPhones and messed up deliveries have come through in the last 72 hours. Are you going to explain that?
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GoAskMark (@goaskmark) reported from San Jose, California@jcpenney delivery system failed twice. Making us try to contact @UPS for delivery failure. If This is the Level of customer service to expect from ordering online from them, you lost me. Adapt or fail.
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Laurel Eby (@jausel) reported from San Jose, California.@TMobile @UPS Why has the delivery of our new iPhones been pushed back over and over and over and over?!? Every day they’re “out for delivery” and every day we get a new message saying that the delivery has been rescheduled. Have you lost them???
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Michelle Peacock (@michellepeacock) reported from San Jose, California@FedExHelp need CS help on missing package. Can get no updates from web or CS agent. Been waiting 3 days for delivery. Why can’t FE tell me package status? @UPS and @USPS do it all the time! Gotta step it up FedEx!
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r00NNak (@ronak96575041) reported from San Jose, California@UPS how i am supposed to know that your delivery guy is at my door if he doesn’t knock or ring the bell…In my opinion, it is not fair to just put stick slip on my door and just leave..
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Jean Bateh (@JeanBateh) reported from San Jose, CaliforniaIs @UPS still in operations? My package has been in warehouse for almost 3 weeks. Customer service don’t even have any clue what’s going on. #couriers #shipping #delivery
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Minh Doan (@minhdoan82) reported from San Jose, California@UPS is so lucky to partner with @amazon. But tbh, their customer service is way too slow.
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Seena Chhun (@SChhun_) reported from San Jose, California@ObiWanToffoli @UPS My package has been out for delivery 3 times now. The most annoying ****, they've been to my house the last 3 days to deliver other packages too. How ******** does one package get delivered but the other gets delayed "due to weather conditions or natural disaster"
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Airan Arnoni (@airanarnoni) reported from San Jose, California@UPS and as the courier did not try to deliver, he did not leave the attempt to deliver. Such a lack of respect for consumers! How can I try to pick it up now? How a business of this size grew with such terrible service. 95111. pls, make your lazy employee do their job. 😡
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Tam Sanchez (@grlz2grlz) reported from San Jose, CaliforniaI had a very nice conversation with @UPS and @amazon due to a faulty delivery issue, as usual. I was extremely impressed with the customer service. Not the local warehouse. Apparently one of the drivers threatened with not making deliveries to our complex. I think it was...
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rin (@rayofclarity) reported from Santa Clara, California@ups @amazon I want to speak with someone regarding my shipment. I want to know its actual update. Don't prematurely mark items as delivered, that's horrible and deceptive customer service.
UPS Issues Reports
Latest outage, problems and issue reports in social media:
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Kady (@kadyccox) reported@UPS why would someone lie about a delivery for my package? delivered at “back door” when I don’t even have a back door. 😐
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falafey (@_falafey) reported@Torrid @UPS why why why would you hand off to local USPS to make final delivery??? Package was NOT delivered actually lol. Thanks for nothing can I have my money back? Insane.
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Aimee Parker (@aimparker) reported@UPS have had the absolute worst experience w you these past 3 days - rearranging my life only to get inaccurate info, egregiously inaccurate delivery windows + after having my issue escalated, the supervisor who called me for local driver support hung up on me. Unacceptable.
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Brandon (@BrandonnLSU) reported@UPS customer service may be the worst I’ve experienced in years.
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Conner Monroe (@ConnerMonroe4) reported@UPS I don’t know how you guys can get worse every time I call you but you do. It’s actually impressive how **** your customer service is.
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🌿 (@feyatsirk) reported@UPS My package was “transferred to a delivery partner” but when I try to find out Which delivery partner i cant find any info. Can someone assist please
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KazekaBae 🖤 (@__Moniqueeee) reportedNow I’m beefing with @UPS because I do my final presentation for my degree and my package is delayed. Mind you, it’s on the truck that was out for delivery this morning. 😭😭 I’ll meet the driver @8 am. JUST TELL ME WHERE😩😩
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Mark (@SaltWater651) reportedSo .@amazon today proved to me that they have retarded computers. I have been having some delivery issues. If something misses the first day, meh.. that means they should get it to me the next day right? Nope. Did you know that the delivery instructions that you put into their web page have absolutely ZERO bearing on when you'll get your packages. I have mine delivered to my business so that I don't have to deal with porch pirates, or letting someone I don't know, don't trust into my garage ect. But when you fill out that your business is open from 8:00am to 4:30p for deliveries (because outside of those hours I'm working from home, running to meetings etc).. But those times per their delivery customer service person that I spoke with this evening aren't considered because their drivers are effectively gig drivers who can work when they want. His option was to have my packages delivered to my home address which just isn't an option. Way too much theft going on. The authorities won't do anything, and I've been told by them basically if there isn't blood on the street they don't care. It will make my life more complicated but I'm done with them. No reason to continue Prime, I'll just order my 3D printing filaments directly from the manufacturers. Yes it will take longer but at least I know that @FedEx and @UPS can get **** there on time and meet their quoted delivery dates once they get the package. Unless of course something drastic happens like a blizzard etc.. but again those are "understandable" circumstances.
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Nick Kusters (@NKCSS) reported@UPS It's the SMS you send in The Netherlands from +3197058018926 where you need to reply with '1' or '2' to set your preference (pick up point vs home delivery).
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Nadeemonics (@nsnadeemsarwar) reportedHey @UPS how can you sit on a shipment, do not send a single call or email, and send a package for abandonment? This is horrific customer service.