UPS status: delivery issues and outage reports
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Full Outage Map
- UPS generated 0 outage signals in the last 24 hours around Chapel Hill, including 0 direct reports.
United Parcel Service (UPS) is an American multinational package delivery company and a provider of supply chain management solutions. The global logistics company is headquartered in the U.S. city of Sandy Springs, Georgia.
Problems in the last 24 hours in Chapel Hill, Virginia
The chart below shows the number of UPS reports we have received in the last 24 hours from users in Chapel Hill, Virginia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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UPS Issues Reports Near Chapel Hill, Virginia
Latest outage, problems and issue reports in Chapel Hill and nearby locations:
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Megan T. (@Megan_AlexaT) reported from Alexandria, VirginiaHey @UPS your driver marked as failed attempted delivery when I was sitting outside the office waiting for him. Really cool
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pmjedwards (@pmjedwards1) reported from Alexandria, VirginiaToday’s pet peeve: company’s that to save money replace human customer service with unreliable automated service with no option of speaking to a human, and unreliable automated service that can’t even send an email. Today’s company will substandard customer interface is @UPS
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Gio (@GiovanniSTriana) reported from Arlington, VirginiaUpdate on this: @UPS picked up the package 📦 yesterday and upgraded it to arrive In Austin today. S/O to good people like @SaraBillPhoto for reaching out to me and safekeeping the item until a delivery driver could pick it up. Very grateful for that!
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Vanessa Macatuno (@vmacatuno) reported from Lake Barcroft, Virginia@UPS @UPSHelp #DavidPAbney - I’ve been waiting for 4 days for a package that should have been delivered on Sept 6! Your customer service has been NO HELP! Now @ups says that they don’t know where my package is! #unacceptable #choosefedex #dobetter
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Amanda Dolasinski (@ByAmandaD) reported from Chapel Hill, VirginiaThis is fun. @ATT ships iPhones to addys wo requesting a signature for delivery. So @UPS left it unsecured & I’m SHOCKED someone stole my $1,000 iPhone. @ATT won’t refund me or let me upgrade until UPS closes its investigation. This is day 7 of this madness. SOMEONE FIX IT.
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MJRunner (@MJOneDone) reported from Arlington, Virginia@TheUPSStore it’s been 79 days after damage claim approval by @ups on an insured delivery and I still haven’t been paid or contacted since 9/22. I’ve emailed and called store an hq and no response. #checksinthemail #isthiscustomerservice #comeonups
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TT (@RoyalDansk304) reported from Alexandria, VirginiaHi @comcastcares @Xfinity. I stopped calling like you asked. But still no box and the phony @UPS tracking number you gave me still doesn’t work. I understand a delay, but the lack of info is unacceptable.
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Peter (@peteindc) reported from Arlington, Virginia@EnglishUtopia @UPS Same thing happened to me and UPS is going around in circles trying deflect responsibility. I told Amazon not to use UPS for deliveries. If they say they have to, I will order elsewhere.
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Ben (@aubenindc) reported from Arlington, Virginia@UPSHelp This has been the most unhelpful customer service experience ever. Our driver left the package with someone named, X, nobody by that name works here. Well, then fill out our online form. @UPSHelp forgot that the last part was Help At least you don’t pretend to be customer service
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Megan T. (@Megan_AlexaT) reported from Alexandria, Virginia@UPS your delivery attempts without leaving a slip make it impossible for me to get your package. Short of sitting outside in the cold l will never get your delivery since it’s a mail room and not my door on the entrance. HELP!
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Marada Chau (@maradachau) reported from Arlington, VirginiaHi @BestBuy ! I seem to be having a missing package issue, UPS says it was delivered but my lobby rep says they haven’t received anything. @UPS is saying I need to contact you, #pleasehelp ?
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Ben (@aubenindc) reported from Arlington, Virginia@UPSHelp Maybe the local office should have called when I informed them that the delivery information didn’t match the delivery location.
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Greg M. Smith (@gmsmith) reported from Arlington, Virginia@UPS I appreciate the prompt response @UPS but I have to say it was less then satisfying - wait for Tuesday someone will deal with you then is not a good response for your failure to deliver a premium package (2 day Saturday delivery). #disappointed
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Caleb Hull (@CalebJHull) reported from Arlington, Virginia@EWErickson @UPS Best of luck. Whatever you do, don’t trust their customer service call center. Clueless morons.
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Greg M. Smith (@gmsmith) reported from Arlington, Virginia.@UPS I sent a very special 2 day Saturday delivery pkg for my mom’s 77th birthday. Pkg showing delivered very late yesterday (9:18p), signed for by ‘oooo’ and isn’t at her house. Called customer service and have been disconnected twice. How do we make this right? #frustrating
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Ben (@aubenindc) reported from Arlington, VirginiaHey @UPS, I have a package that is stuck in Baltimore with no expected delivery time. A package sent from the same place at the same time arrived Saturday. Your phone system keeps hanging up on me. Who do I have to call to find out why my package has been in Bal for 3 days?
UPS Issues Reports
Latest outage, problems and issue reports in social media:
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Dana (@danaalewis) reported@UPS have spoken to SEVERAL customer service agents regarding a package and all have GUARANTEED they will make sure it is delivered to me and rectify the issue. I have been waiting since Friday and still no package! This is unacceptable!! 😡
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A. RJ Thompson (@alexrjt) reported@UPS You closed down our local customer service center in Latham NY. I have to sit outside my apartment building waiting for a package. It would be nice if community engagement started with helping customers. Are AI chat agents with no information the best way to engage with customers
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6ix9ine’s burner phone (@SharkNate0) reported**** @UPS these god damn deliveries get a street over from me with an expected deliver of 10am-12pm and then the driver goes all the way back out to the next city over and the ETA updates to 9pm holy ****
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Aimee Parker (@aimparker) reported@UPS have had the absolute worst experience w you these past 3 days - rearranging my life only to get inaccurate info, egregiously inaccurate delivery windows + after having my issue escalated, the supervisor who called me for local driver support hung up on me. Unacceptable.
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Elon’s future Borg. Borg/Bot Neuralink🧠 (@Thereal_JamieO) reportedYou shipping and customer service suck @ups
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Chase Wright (mysticryuujin.eth) (@mysticryuujin) reportedlmao @UPS wants to charge me $8 to hold my package at the UPS Access Point (the place it's already at), but it's totally free for me to just let them attempt re-delivery, even though I know I won't be home. Brilliant strategy UPS, go ahead, waste everyone's time.
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Sinus Rhythm of Life (@mind_morphotic) reportedwhat is going on @UPS ?? first the delivery is a day late, and now delivery time goes from 11-3 to 9 pm. And I am watching the driver make circles around our house. When is my package getting delivered??!
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Shut Up Drew (@DrewRipsCards) reportedPaid @UPS for Saturday delivery to my hotel and they like “delivery between 10:45am-1:15pm” Then they like “delivery sometime today” Now they like “business closed” and ITS A ******* HOTEL
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GrapesRule (@makoreaktor83) reportedI’m so done with @UPS twice now I’ve paid for ups surepost. $12 each time and both times you send it to the post office for delivery. My @USPS sucks *** and lose stuff all the time. Never using you again.
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Big Play Donaghy (@TimDonaghyBetz) reportedWhy does @UPS keep saying they tried to deliver my package and I’ve been home all day. The worst delivery experience ever