TDS Telecom service status: outage reports and connection issues

Why is my TDS Telecom service not working?

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TDS Telecom is an American telecommunications company offering phone, broadband Internet and television services to residential customers. It also sells businesses communications services including VoIP phone service, dedicated broadband Internet and hosted-managed services.

Problems in the last 24 hours

The graph below depicts the number of TDS Telecom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 14, 9:20 AM EDT	0	0
Apr 14, 9:40 AM EDT	0	0
Apr 14, 10:00 AM EDT	0	0
Apr 14, 10:20 AM EDT	0	0
Apr 14, 10:40 AM EDT	0	0
Apr 14, 11:00 AM EDT	0	0
Apr 14, 11:20 AM EDT	0	0
Apr 14, 11:40 AM EDT	0	0
Apr 14, 12:00 PM EDT	0	0
Apr 14, 12:20 PM EDT	0	0
Apr 14, 12:40 PM EDT	0	0
Apr 14, 1:00 PM EDT	0	0
Apr 14, 1:20 PM EDT	0	0
Apr 14, 1:40 PM EDT	0	0
Apr 14, 2:00 PM EDT	0	0
Apr 14, 2:20 PM EDT	0	0
Apr 14, 2:40 PM EDT	0	0
Apr 14, 3:00 PM EDT	0	0
Apr 14, 3:20 PM EDT	0	0
Apr 14, 3:40 PM EDT	0	0
Apr 14, 4:00 PM EDT	0	0
Apr 14, 4:20 PM EDT	0	0
Apr 14, 4:40 PM EDT	0	0
Apr 14, 5:00 PM EDT	0	0
Apr 14, 5:20 PM EDT	0	0
Apr 14, 5:40 PM EDT	0	0
Apr 14, 6:00 PM EDT	0	0
Apr 14, 6:20 PM EDT	0	0
Apr 14, 6:40 PM EDT	0	0
Apr 14, 7:00 PM EDT	0	0
Apr 14, 7:20 PM EDT	0	0
Apr 14, 7:40 PM EDT	0	0
Apr 14, 8:00 PM EDT	0	0
Apr 14, 8:20 PM EDT	0	0
Apr 14, 8:40 PM EDT	0	0
Apr 14, 9:00 PM EDT	0	0
Apr 14, 9:20 PM EDT	0	0
Apr 14, 9:40 PM EDT	0	0
Apr 14, 10:00 PM EDT	0	0
Apr 14, 10:20 PM EDT	0	0
Apr 14, 10:40 PM EDT	0	0
Apr 14, 11:00 PM EDT	0	0
Apr 14, 11:20 PM EDT	0	0
Apr 14, 11:40 PM EDT	0	0
Apr 15, 12:00 AM EDT	0	0
Apr 15, 12:20 AM EDT	0	0
Apr 15, 12:40 AM EDT	0	0
Apr 15, 1:00 AM EDT	0	0
Apr 15, 1:20 AM EDT	0	0
Apr 15, 1:40 AM EDT	0	0
Apr 15, 2:00 AM EDT	0	0
Apr 15, 2:20 AM EDT	0	0
Apr 15, 2:40 AM EDT	0	0
Apr 15, 3:00 AM EDT	0	0
Apr 15, 3:20 AM EDT	0	0
Apr 15, 3:40 AM EDT	0	0
Apr 15, 4:00 AM EDT	0	0
Apr 15, 4:20 AM EDT	0	0
Apr 15, 4:40 AM EDT	0	0
Apr 15, 5:00 AM EDT	0	0
Apr 15, 5:20 AM EDT	0	0
Apr 15, 5:40 AM EDT	0	0
Apr 15, 6:00 AM EDT	0	0
Apr 15, 6:20 AM EDT	0	0
Apr 15, 6:40 AM EDT	0	0
Apr 15, 7:00 AM EDT	0	0
Apr 15, 7:20 AM EDT	0	0
Apr 15, 7:40 AM EDT	0	0
Apr 15, 8:00 AM EDT	0	0
Apr 15, 8:20 AM EDT	0	0
Apr 15, 8:40 AM EDT	0	0
Apr 15, 9:00 AM EDT	0	0
Apr 15, 9:20 AM EDT	0	0

At the moment, we haven't detected any problems at TDS Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TDS Telecom users through our website.

Internet (72%)
Wi-fi (10%)
Total Blackout (7%)
E-mail (4%)
TV (3%)
Phone (3%)

Live Outage Map

The most recent TDS Telecom outage reports came from the following cities: Cedar Rapids, Brookfield, Seattle, Milwaukee, Madras, Portland, Loves Park, San Jose, Chicago, Gresham, Spokane, Concord, Charlotte, Bowling Green, and Arlington Heights.

City	Problem Type	Report Time
Cedar Rapids	Wi-fi	2 hours ago
Cedar Rapids	Internet	12 hours ago
Cedar Rapids	Internet	12 hours ago
Brookfield	Internet	1 day ago
Seattle	Internet	3 days ago
Milwaukee	Internet	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TDS Telecom Issues Reports

Latest outage, problems and issue reports in social media:

Jess (@askinnyrichgirl) reported 40 seconds ago
@tdstelecom, I asked you to match an offer. You refused. I switched providers. Then you could magically match it. Too late. Hung up on me. Didn’t cancel autopay. Locked me out. Multiple calls for a refund. Why would anyone come back?
B2B2B2B? Nicky D (@nick_donellan) reported 2 minutes ago
@tdstelecom Never mind. I got them on the phone
Mo (@MartitaO) reported 8 minutes ago
@tdstelecom The problem is well known to TDS. I was told customer service is receiving threats over this (unacceptable) & the wait times online are excessive & recording says longer than unusual. It’s also unacceptable that no answers r provided as to what’s going on &reason it’s not fixed
Maya (@iamaya91) reported 11 minutes ago
@sinc0696 @tdstelecom I can never get ahold of anyone at TDS now that I am a customer. It’s very concerning.
Bluecollar Bioche〽️ist (@bcbiochemist) reported 12 minutes ago
@ProdigalHoosier @Xfinity We have @tdstelecom fiber optic and I can’t tell you anything about their customer service because we’ve never had to call them in 8 years
David Troup (@davidtroup) reported 12 minutes ago
Anyone else having issues with @tdstelecom dedicated internet this morning? Calls to tech support go unanswered or permanent on-hold.
NEVERFEARTRUTH (@PCM50974658) reported 13 minutes ago
@tdstelecom you know your website has been filled with code errors for years right. Its time for you to change programmers and ping is half your problem.
Robin DesCamp (@RDescamp54586) reported 18 minutes ago
@tdstelecom After months of trying to cancel cable and keep internet (I don’t watch TV) TDS didn’t get the job done and says I owe hundreds for cable. Terrible customer service. Happy to announce AT&T now offering internet in Bend, OR and I can get a great deal with my wireless plan! Yay!
Democrat in Red State 🇺🇦🇺🇦🙏🏼🙏🏼 (@pittyparty21) reported 18 minutes ago
@tdstelecom Already did that. The problem is an animal destroyed some equipment but it has taken over 12 hours and still no internet, TV or phone. GET IT FIXED!!!!
tanzjr (@tanz__jr) reported 19 minutes ago
Yo @tdstelecom just curious how you stay in business when your internet service is comparable to McDonalds ice cream machines. I’m so tired of all the planned and unplanned outages. I might as well just buy another cell phone line and just perma-hotspot
Democrat in Red State 🇺🇦🇺🇦🙏🏼🙏🏼 (@pittyparty21) reported 20 minutes ago
.@tdstelecom really poor service today!! No internet, TV OR TELEPHONE ALL DAY! We need to look at a different provider. Will pay more but at least we will have service! 😖😖😖😖
David Johnson (@Wazzu51) reported 22 minutes ago
@tdstelecom your internet is always going down….any suggestions? I will likely quit as you are not holding up your end of the agreement
GrandmaCranky 😎 (@55Bentley) reported 30 minutes ago
@tdstelecom Chat not available for billing issues? Calling wait time too long. New account... no invoice received. Help!!!
ChristinaRaeMartinez (@bhendiaquari) reported 31 minutes ago
@tdstelecom I am on hold waiting for a supervisor because TDS refuses to prorate my final bill. They expect me to pay for a full month of service I am not receiving. Canceled today. Was told I could just not pay it and have it go on my credit report. Terrible customer service.
TrexelCat (@TrexelCat) reported 34 minutes ago
My @tdstelecom internet is down again in Redmond, Oregon. Starting to feel like this ISP is a scam with how often it's down.
GrandmaCranky 😎 (@55Bentley) reported 35 minutes ago
@tdstelecom Chat not available for billing issues? Calling wait time too long. New account... no invoice received. Help!!!
Dennis Meyer (@Annynomis4242) reported 36 minutes ago
@tdstelecom when will fiber be available on my street? I've called you twice, waited, and them am mysteriously hung up on once I ask your agent. "chat on our website is faster" yet it never actually connects me to anyone. I'd like to know before just jumping to StarLink!
OMFL Cardinals (@FalconsOmfl) reported 37 minutes ago
@tdstelecom Internet has been down for 24 hours in Mount Juliet, TN and you guys can’t provide a simple ETA. By far the worst provider we’ve ever had.
Barry Lambert (@Team12981) reported 37 minutes ago
@tdstelecom Why offer new customers 1 Gig internet for $69.99/mo for life, but deny it to loyal existing ones like me? I'm paying $130/mo for just 600 Mbps in Mooresville, NC, and was told 'new customers only.' Loyalty should be rewarded, not punished—industry stats show retention is 5x cheaper than acquisition! Can we fix this? #TDS #InternetFairness #CustomerLoyalty
Pap1969 (@Pap19692) reported 37 minutes ago
@tdstelecom I wouldn’t wish this service to anyone. It’s been out ALL day. AGAIN.
Chris Pauly ✸ (@ChrisPauly) reported 38 minutes ago
@tdstelecom My internet has been down for most of the day now. I called support and they said since an outage hasn't been reported in my area, a tech can't come out until Friday. But I just reported an outage. Any other reports of issues in Verona, WI today?
Kogot (@Kogot117) reported 39 minutes ago
@tdstelecom I am moving and want to know why when I call to cancel my internet I can't get anyone? Seems like a scam.
GrandmaCranky 😎 (@55Bentley) reported 45 minutes ago
@tdstelecom Chat not available for billing issues? Calling wait time too long. New account... no invoice received. Help!!!
Elle Hell (@TheElleHell) reported 46 minutes ago
@tdstelecom when is rural Dane County predicted go be restored?it's been 12 hours. no information has been provided. your customer support number goes to an overseas script facility that literally admits they have no idea what's going on. the zero communication is annoying.
Wadsworth. (@sixninezero_) reported 47 minutes ago
@tdstelecom 720.690.5226 We stream our TV, and we just turned it on and nothing was working. We had a “Network Error” message across the screen. I unplugged our modem for a few minutes and plugged it back in.
Game Vin (@game_vin524) reported 48 minutes ago
@tdstelecom why it's not NBA basketball on these channels. But I could watch hockey or a old basketball game. Worst cable even can't wait to move from this niegborhood!!!
JKR (@twitkent) reported 50 minutes ago
Hey @tdstelecom, If I select Billing from your illustrious automated attendant, why on earth would you make me answer several more questions and drill down several more layers before telling me Billing is closed! AUTOMATED ATTENDANTS SUCK!
Maya (@iamaya91) reported 56 minutes ago
@tdstelecom Please provide an update on the 24 hr+ outage in New Berlin. This is very disruptive for our family and there has been no communication from TDS.
Eric Arnold (@EricArnoldTN) reported 57 minutes ago
Once again @CBSSports absolutely pixelated sucks for Bills v Jags on @tdstelecom why cant CBS and TDS get their crap straight
Jordan Taylor (@JordanTaylor3D) reported 60 minutes ago from City of Hurricane, Utah
@tdstelecom I hate you so much right now. Not only are you misleading on a “no data cap” for residential accounts, your business support is completely incompetent with getting me over to a business account and not being able to verify everything works before EOD.