Optimum outages and service status in West New York, New Jersey
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around West New York, including 0 direct reports.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in West New York, New Jersey
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in West New York, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near West New York, New Jersey
The most recent Optimum outage reports came from the following cities: North Bergen, and Union City.
| City | Problem Type | Report Time |
|---|---|---|
 North Bergen
|
Wi-fi | 1 month ago |
|
Union City
|
Internet | 2 months ago |
|
North Bergen
|
2 months ago |
Community Discussion
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Optimum Issues Reports Near West New York, New Jersey
Latest outage, problems and issue reports in West New York and nearby locations:
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Vic Acosta (@soyvictoracosta) reported from West New York, New Jersey@OptimumHelp your inneficiency amazes me. 2 days and no reply and I still have intermittent service. Your community mgr should be fired
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Marleny Pena (@MarlenyPena2) reported from North Bergen, New Jersey@krum2891 @optimum They'll never gonna solve that issue...leave them
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Marleny Pena (@MarlenyPena2) reported from North Bergen, New Jersey@TayTayPrice @optimum They're the worst!!!
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hautesg (@beautyxsilvia) reported from Union City, New JerseyThese @optimum agents working from home are so slick. They hang up@on you just so you can spend another 4 hrs of your day waiting.
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José Antonio Márquez (@joseeight) reported from Weehawken, New Jersey@vjo @optimum The irony is that I am trying cable because the fiber provided by @verizonfios doesn’t work and they can’t fix it because they also don’t know what they are doing. And because of US monopolies, I have no other options.
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Rhonda S (@Rhonda_Lea) reported from North Bergen, New Jersey@OptimumHelp really disappointed in your customer service and would not recommend @optimum to anyone.
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Tom Doody (@nearlincoln) reported from Union City, New Jersey@OptimumHelp Tania called fr @optimum advanced tech she cud not get me internet service visit scheduled
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Lucy 🇨🇺🇺🇸❤️ (@LucyGar56466460) reported from North Bergen, New JerseyOptimum app is not working properly on new iPhone 11. Please help!
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Jeez Louise (@itskirp) reported from West New York, New Jersey@optimum I’m honestly done dealing with your terrible service, offered no help and I’ve had terrible WiFi availability for almost 3 weeks. Can’t wait to change my internet provider.
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Marleny Pena (@MarlenyPena2) reported from North Bergen, New Jersey@optimum Noooo thanks god!! Just waiting for optimum to leave my area..so I can get another option...you're the worst!!! But thanks
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John Jay (@jjaneczk) reported from Weehawken, New Jersey@kaylagradyy @optimum @OptimumHelp They stink. Iv been trying to cancel them but I can’t get through
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Carlos Sanchez (@fateswarning86) reported from North Bergen, New JerseyAnd ... The @optimum @OptimumHelp problem with @UnivisionHelp channels has returned... Channels 6 and 17, Univision and Unimas no longer work, this a couple days after having it 'fixed'. It's feeling an awful lot like we're being 'convinced' to switch to FiOS.
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Marleny Pena (@MarlenyPena2) reported from North Bergen, New Jersey@OptimumHelp Again no wifi in north bergen, NJ, what the hell!!!! Fix this once and for all!!!!! No shame!!!!
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Kim (@KIM_neshia) reported from Union City, New Jersey@OptimumHelp My internet service just went out. Your service is too expensive for these issues 😑 😒. What's going on, how am I supposed to work?
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kendy (@kendy12117435) reported from Union City, New JerseyDear @optimum My mother has been a loyal customer to your company for 26 years. Unfortunately, we have encountered some issues. First, my cable and internet stopped working yesterday. My daughter was told by one of your representatives to change the boxes and she did.
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Buddy_Love32🦍 (@Rhaa32) reported from North Bergen, New JerseyCan’t believe ppl pay $60 a month for slow internet that breaks down every hr @optimum y’all are the worst internet provider in the US!!! Smh
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Sait Handal (@SaitHandal) reported from North Bergen, New Jersey@EBROINTHEAM @HOT97 @LAURASTYLEZ @Rosenbergradio I got a email from optimum when I share my Wi-Fi with the Neighbor stating we have detected an illegal device and will cancel your services. At that point I cut him off. Just an FYI.
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Buddy_Love32🦍 (@Rhaa32) reported from North Bergen, New JerseyWhy is my @optimum internet not working every morning, but they want their payment every month?? Help @Verizon or @comcast or any other internet service!!!
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Chris Has Risen (@Ctaylorny) reported from Weehawken, New JerseyThe internet has been down for like 2 days! Come on! @optimum @OptimumHelp
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Buddy_Love32🦍 (@Rhaa32) reported from North Bergen, New Jersey@optimum why they charge so much for Internet and **** still don’t work?!?!?? Terrible service!
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Laskinzero (@laskinzero) reported@optimum I'll continue to call your service **** every time it cuts out until you fix it. BTW your internet is ****.
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simon lau (@shietz) reportedHoly **** @optimum legit has an outage at least once every 2 weeks or a month @verizonfios can you come save our neighborhood PLEASE!
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Danielle MacMath (@DanielleMacMath) reportedWaiting for my 5th tech visit from @optimum and I get a phone call from them. It’s not my tech - they’re calling about the mobile plan offer. Customer Service already told me they would remove me from that list. Why does every customer service agent directly lie to customers?
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Not This (@NF48592167) reported@optimum wow current commercial is an awful mess of AI slop. Definitely won't be buying your service if you care so little about it that you don't think it's worth hiring actors or artists to make a commercial for it.
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Brian Sack (@brian_sack) reported@optimum Dealing with five different reps to resolve an issue, and every single one wastes my time trying to sell me a mobile package I have zero interest in. And when I say so, they continue trying, knowing that all I care about is resolving my issue. Cut the crap, fellas.
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simon lau (@shietz) reported@Verizon please come save our neighborhood While @optimum is having another outage atm, this is your chance swoop in!
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rMetsBack? (@yMets00) reported@DustinFinn @optimum @OptimumHelp fiber is crap too. Only benefit I've found is they decreased my price (for now). Service is spotty, no noticeable speed increase, and for whatever reason all sports are on a 90 second delay. It's awful If Verizon would ever get FIOS up on my side of town I'd jump immediately
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Donna (@Donna94884759) reported@Suddenlink @optimum This is the worst company ever. Every person you talk to has a different story.
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NotAphd3 (@notaphd3) reported@optimum Service is down
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NJ Home Maintenance Services (@NJ_HMS) reported@optimum Almost a year later and our service is STILL not fixed. Meanwhile, we’re being billed in full every month for channels we can’t even watch. How is this acceptable? #Optimum #CustomerService #fail