Optimum outages and service status in Mercerville, New Jersey
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Mercerville, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Mercerville, New Jersey
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Mercerville, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Mercerville, New Jersey
The most recent Optimum outage reports came from the following cities: Trenton.
| City | Problem Type | Report Time |
|---|---|---|
 Trenton
|
Internet | 8 days ago |
|
Trenton
|
Internet | 9 days ago |
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Optimum Issues Reports Near Mercerville, New Jersey
Latest outage, problems and issue reports in Mercerville and nearby locations:
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Mary Caffrey (@MaryKCaffrey) reported from Robbinsville, New JerseyA side effect of the awful WiFi in #Robbinsville: @optimum has ruined my ability to ride @onepeloton. At least 10 screen freezes during tonight’s 30-min ride. It happens every time now; was rare pre-pandemic. I know there are bigger problems, but sick of paying for NOTHING.
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Kimberly Rentner (@krentner) reported from Allentown, New Jersey@optimum please get our service up and running properly. We have kids doing online school that keep getting kicked off. The service is awful. Someone was supposed to come out today and just simply canceled, no explanation. You guys have to do a better job.
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WarriorPast (@warrior_past) reported from Robbinsville, New Jersey@optimum is there an ongoing outage in Robbinsville, NJ?
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Patricia Heagele (@trishh133) reported from Robbinsville, New Jersey@OptimumHelp After 3 calls to your customer services reps on 3/22, 3/23 & waiting on the phone for over 45 minutes today, I still haven’t been credited for an on demand movie that I couldn’t stream due to an outage on your end. I’m about ready to get rid of your services!
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Peter Finally Saw '89 & Returns In Theaters 🎥🦇🎞 (@PeteIllustrated) reported from Robbinsville, New Jersey@optimum @OptimumHelp your internet service is horrible. I am not a happy customer. Do something or I’m finding some other company to write a check to.
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sushant sawkar (@sushantsawkar) reported from Robbinsville, New Jersey@OptimumHelp there is no status update on the website - how do you find ETA to get my service back
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Mary Caffrey (@MaryKCaffrey) reported from Robbinsville, New JerseySure there are bigger problems in life but I’m tired of paying tons of money for crappy service. @OptimumHelp is useless. Please @NJBPU do something.
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sushant sawkar (@sushantsawkar) reported from Robbinsville, New Jersey@OptimumHelp My internet is down . How do I know if is outage in my area . Website does not show and I have been on call now for 40 minutes no one picks the call - this is horrible customer service
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Mary Caffrey (@MaryKCaffrey) reported from Robbinsville, New JerseyThanks @optimum for ruining my 200th @onepeloton ride which I saved to do live on Mother’s Day. Streaming in Robbinsville NJ is still awful despite paying for Level 4 service + a booster. Lately I can only ride my bike late at night when no one else is using WiFi. 1/2
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OG Preston (@PrezWorldwide) reported from Mercerville, New Jersey@OptimumHelp 2nd time today that my **** *** Optimum service has dropped today. Once during work, now during football. Whats your excuse this time? The fact you run a monopoly on my area is criminal. Trash provider.
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Booker Washington (@bookwashington) reported@Saffyer @optimum @MLBNetwork I know the feeling Dish network took some local channels off the TV
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ˢᴿ SL!MeTo (@oSliMeTo_) reported@optimum YOUR INTERNET ******* SUCKS !!
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Richie (@isxperr) reported@optimum @OptimumHelp yall can’t fix nothing, do you know how many technicians been to my house how many times I had to switch routers in order for your representative to tell me that I need a gaming monitor in order to game when you have Verizon that can support gaming. You guys are a joke.
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NJ Home Maintenance Services (@NJ_HMS) reported@optimum Almost a year later and our service is STILL not fixed. Meanwhile, we’re being billed in full every month for channels we can’t even watch. How is this acceptable? #Optimum #CustomerService #fail
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Richie (@isxperr) reported@optimum you guy’s internet suck!!! The worst isp ever!!! I can’t wait to get @Verizon
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Luis Martz (@WalkngSoul) reported@OptimumHelp @Idiocratese @optimum Can you give an update on the internet outage in Newark NJ
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Joe (@NYI60) reported@optimum it’s really awesome that every sporting event I watch with your service is roughly 2-3 minutes delayed and I get score updates before they happen on my screen.
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Stephen Pererson (@StephenPererson) reported@optimum thank for nothing. Canceled my service and returned all equipment. Just to wake up this morning and see u decided to take more money. Was told I was paid in full and we would be done but u still want to charge me money.
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Jersey Friar (@JerseyFriar) reported@optimum I want to thank you. Due to your inability to fix the outage for 4 days. I found that @verizon will save me over 60% when I switch next week so thank you for saving me $180 per month
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NotAphd3 (@notaphd3) reported@optimum Service is down