Frontier outages and service status in Allen, Texas
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Full Outage Map
- Frontier generated 0 outage signals in the last 24 hours around Allen, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 13, 9:44 PM EDT.
- Internet (33%)
- Wi-fi (33%)
- Phone (33%)
Frontier Communications Corporation is a telecommunications company in the US and the fourth largest provider of digital subscriber line. In addition to local and long-distance telephone service, Frontier offers broadband Internet, digital television, and technical support to residential and business customers.
Problems in the last 24 hours in Allen, Texas
The chart below shows the number of Frontier reports we have received in the last 24 hours from users in Allen, Texas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Frontier. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Allen, Texas
The most recent Frontier outage reports came from the following cities: Wylie, and Plano.
| City | Problem Type | Report Time |
|---|---|---|
 Wylie
|
Internet | 2 days ago |
|
Plano
|
Wi-fi | 20 days ago |
|
Plano
|
Phone | 27 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Frontier Issues Reports Near Allen, Texas
Latest outage, problems and issue reports in Allen and nearby locations:
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Sriram Srinivasan (@MeanMeosh) reported from Plano, Texas@FrontierCorp PLEASE HELP!!! I was on hold for 3 hours 26 minutes for an agent, who promptly hung up on me. I have sent two DMs to you, one last night and one today, neither of which were answered. I just need SOMEONE to help me with my outage!!!
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Liz (@TxSmokeFan) reported from Sachse, Texas@FrontierCorp great on hold 39 min and you hand up on me. I Specifically asked the customer service agent before she transferred me if this would happen could she please notate my account#nope#sucks
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Amanda Hill Sims (@AmandaSocwriter) reported from Plano, Texas@AskFrontier I’m a new customer of 1 week. My internet stopped working and I can’t get any help. App says my account is being created, tech support number can’t find my account and I’ve been on hold 30 minutes! Hideous!
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Tara (@tlater33) reported from Plano, Texas@FrontierCorp watch out consumers because this company will bill you even when they can verify you didn’t use the service. All bc I forgot to contact them when stuck in a country lockdown abroad during a pandemic. So disappointing.
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Jeff Kelley (@frogsfight) reported from Plano, TexasI DM 'ed as requested but no response. I have been dealing with frontier on this issue for almost 4 months. @AskFrontier @FrontierCorp
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Kevin Morales (@spclk23) reported from Plano, Texas@FrontierCorp I’m in Plano, TX and internet/cable is down. Any idea when service will be restored???
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Fahd Zaman (@Fahdzutd) reported from Hebron, TexasShame on you @FrontierCorp. Been a loyal customer, you’ve increased my rates and don’t really care to retain me as a customer. So sad indeed.
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Shamsullah Baiani (@ironsheik84) reported from Wylie, Texas@FrontierCorp @AskFrontier My service has been down since yesterday and your phone hold times have been ridiculous and your app chat is beyond broken. I’m not a happy customer
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Kalei (@Kalei) reported from Plano, Texas@AskFrontier outage in Plano, TX again? Twice in 2 days my internet went down.
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Kendall (@Kendall64887458) reported from Wylie, Texas@FrontierCorp willing wish I had reliable internet like when I had @Ask_Spectrum, everytime we call about one of the 10 or so internet dropping issues, they only want to upgrade me from the 1Gb to the 2Gb. Never had issues with @Ask_Spectrum . #tryharder #internetoutage
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Ed Abraham (@edabraham) reported from Plano, Texas.@FrontierCorp you just earned a new customer #Frontiercommuncation
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🎼LLLHart (@lllhart) reported from Plano, Texas@AskFrontier With a non answer. Totally unacceptable service.
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Rob Chambers (@ALimeyInTexas) reported from Allen, Texas@AskFrontier kindly explain why I need to report an internet outage to you when you informed me of it AND how I’m supposed to do so when your website has been down for days and I can’t get through on your customer support phone. Service remains out at 75013.
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Wendie Pandora (@wonder_wendie) reported from Plano, Texas@AskFrontier outage still in Plano, TX. Custcvc hung up on me after 1¾ hrs on hold. On hold again.
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Stephen Gendreau (@GendreauS) reported from Sachse, Texas@AskFrontier why the spotty internet access. Been having issues the last couple a days with completely outage at times and snails move faster. #whatgives
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Meryl Evans 🦻 speaks at #ID24 and #CMWorld. (@merylkevans) reported from Plano, TexasDid @FrontierCorp test its update? It’s because of the update, my internet was up and down more than Tigger. I lost an important business opportunity because I couldn’t participate and they replaced me. What are you going to do different next time?
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🌺🌷🌸Taylor Rossberg Ⓥ 🌸🌷🌺 (@craftysappho) reported from Plano, Texas@FrontierCorp is the only company that still comes up to our door despite the no soliciting sign. Y’all are the worst. #imsotriedofyallhonestly
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Daniel Calvo-Montes (@I_am_Calvo) reported from Sachse, Texas@FrontierCorp you pay for 500Mbps, and you get 9mbps. Customer service in the line for 45 minutes trying to solve your problem and give up to send a technician 3 days later. To make masters worse, they relax stating that ay least I have 9 mbps. Hoping @googlewifi gets here soon.
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🎼LLLHart (@lllhart) reported from Plano, Texas@AskFrontier Service sucks. Every time the power goes out service is down for HOURS.
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Deb (@debmdebm) reported from Plano, Texas@vrplano @got80s @FrontierCorp Agree we are down too in 75025
Frontier Issues Reports
Latest outage, problems and issue reports in social media:
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𝔸𝕔𝕖♠️🇳🇬☠️ 3 KINGS WILL RISE🇧🇫🇳🇪🇲🇱👑👑👑 (@JohnnyACE562) reported@FrontierCorp Yikes. Never mind. Got rescheduled THREE TIMES and it's like pulling teeth to get a technician out to install. Forget it. You don't want me as a customer. 😒
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Anushree Sharma (@sharma9209) reported@FrontierCorp have NOT had internet at my house since the 3/31, it’s 4/8 today. Someone from corporate needs to contact me ASAP. Tired of calling every day to get this figured out. Horrible EXPERIENCE.
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Texas Patriot 🇺🇸 (@AntiwokeTX) reported@FrontierCorp "Sorry, you have to pay extra if you are not using our crappy @EufyOfficial router and our internet doesn't work" FML
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Linda Leigh (@LindaLeigh2) reported@FrontierCorp how can I talk to a live customer service rep? Been on the chat box for 35 minutes
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Tim Snow (@thetimsnow) reported@FrontierCorp @Verizon You dug an 8-foot hole in my yard with no notice. I’m not a customer. Spent hours calling, got bounced between departments, and no one could tell me why I wasn’t notified. Your contractor says they only notify if YOU tell them to. So… why didn’t you?
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MIchael Cherup (@mcherup) reported@AskFrontier @T_MadTeach Frontier fios broadband down, website down, 15 minutes waiting for an agent on chat. What’s the deal?
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Snkrfrkr (@Snkrfrkr21578) reported@AskFrontier When are you going to fix the outage in LA County? It said 9:15, but is that AM or PM. The internet has been out since ~1AM
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BurtonIyapo (@DeannaSisko) reported@FrontierCorp speaking with a representative that did not listen to my concerns and misdiagnosed my issue. An issue btw, created by your automated system.
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L A (@snorlax087) reported@OldTexan75 @FrontierCorp @AskFrontier thats normal i pay for 200 200 and never get 200, welcome to frontier
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Will (@bigwillie1868) reported@AskFrontier He must have your private messages turned off because it just keeps returning back. Just took my account off of auto pay. And guess what? I will be a new Armstrong customer come May the 2nd.