Frontier service status: outage reports and connection issues
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Full Outage Map
Frontier Communications Corporation is a telecommunications company in the US and the fourth largest provider of digital subscriber line. In addition to local and long-distance telephone service, Frontier offers broadband Internet, digital television, and technical support to residential and business customers.
Problems in the last 24 hours
The graph below depicts the number of Frontier reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Frontier. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Frontier users through our website.
- Internet (68%)
- Wi-fi (13%)
- Phone (8%)
- Total Blackout (6%)
- TV (3%)
- E-mail (2%)
Live Outage Map
The most recent Frontier outage reports came from the following cities: Phoenix, Los Angeles, Town of Halfmoon, Springfield, Santa Paula, Des Moines, New York City, Carrollton, South Bend, Chicago, Green Bay, Glen Ellyn, Anaheim, Marinette, and Minneapolis.
| City | Problem Type | Report Time |
|---|---|---|
 Phoenix
|
Internet | 2 hours ago |
|
Los Angeles
|
Internet | 3 hours ago |
|
Town of Halfmoon
|
Internet | 7 hours ago |
|
Springfield
|
Internet | 12 hours ago |
|
Santa Paula
|
Total Blackout | 15 hours ago |
|
Des Moines
|
Phone | 15 hours ago |
Full Outage Map
Community Discussion
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Frontier Issues Reports
Latest outage, problems and issue reports in social media:
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Paula Springer (@springmac217) reported@FrontierCorp my internet has been out all morning. Per socials, this is a widespread outage in my area, yet when I report it I’m told no outage. I work from home and need it resolved ASAP please.
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SadisticPenguin (@SadisticPenquin) reported@FrontierCorp I need your services to stop having outages. I've never had a Internet company with this many outages ever
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J.P. (@tunafinJeff) reported@AskFrontier i’m ordering new service, but I’m having some trouble. I am about to cancel my order. Can somebody reach out to me? I’ve already invested five hours on the phone over three days.
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Hakob Muradyan (@hakobmur) reported@AskFrontier I don’t know what to do anymore every support u call they tell u the same basic things to do to get ur speed back so i gave up.
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Sheldon Yessenow (@syessenow) reported@FrontierCorp I just had fiber installed and the line has been left exposed and barely buried, with no conduit where it enters my property-worst experience ever. Avoid Frontier. This is a safety risk and could easily be damaged. #Frontier #CustomerService
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Hakob Muradyan (@hakobmur) reported@AskFrontier They changed my wifi router telling me it was the issue. After changing ot has past 18 hours the same freaking issue.
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Chris Bayne (@ChrisBayne6) reported@FrontierCorp 3 nights in a row now. Internet goes down late at night. I work second shift this is my time to relax. Verizon was the first straw but now I am thinking this might be the one that breaks my back.
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Jenn (@juspassnthroo) reported@AskFrontier how do I report a customer service agent for hanging up on me and refusing to provide documentation of my Giga transcripts??? Absolute joke of a company
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Nick (@SilvertideJunky) reportedHoping @Verizon and @VerizonSupport realize that people are aware you bought @FrontierCorp! The lack of customer service and urgency to fix customer issues is starting to reflect on you! DAY 19 without internet because of an issue caused by Frontier themselves. How is this acceptable!?
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Me Again Cleaning (@MeAgainCleaning) reported@AskFrontier can you explain to me why I HAVE to go thru my HOA rep to start a 7GB plan and pay $400 more a year for the same service as everyone else while others in my building can get a 1GB plan for free? Why am I paying for their internet? Promo is $109/m Im charged $135/m
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Chris Brannan (@LamaGraphics) reported@AskFrontier I still have not heard anything from your company. When do you plan to fix the damage in our neighborhood?
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Alex Carrasquillo (@KetonicFuel) reported(1/2) @FrontierCorp Wasa charged a $10 fee for rental routers provided for a free month. I spoke to 2 agents before the billing cycle, both whom said it would be taken care of. Never did. Third agent tried to gaslight that it wasn't in my chat history. I have screen grabs.
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TheBoiRedd (@TheBoiRedd) reported@FrontierCorp I paid my past due bill & upcoming bill I still don't have service been almost over 24hrs!?
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Chongohiro Ishii (@JakeTheGM) reported@FrontierCorp your customer service sucks, it lies, and your technicians are ***.
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KLF (@KLFLoridaa) reported@AskFrontier my internet is down and there is no customer service available
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Keith W Dragon (@KeithWDragon) reportedTomorrow makes 3 weeks of service with @FrontierCorp. I've never regretted anything worse in my life
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Sheldon Yessenow (@syessenow) reported@FrontierCorp I just had fiber installed and the line has been left exposed and barely buried, with no conduit where it enters my property-worst experience ever. Avoid Frontier. This is a safety risk and could easily be damaged. #Frontier #CustomerService
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Daniel Martinez Clavijo (@Tinez112233) reportedAt a loss for what to do? @AskFrontier. You all have the wrong email for my account. I spend hours on chat and on the phone and they say we have to send you a security code. I can’t receive it because the email you have for me is incorrect. How can someone help me?
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elizabeth Zepeda (@MZ94720) reported@FrontierCorp 3 days without internet and no real support—just an automated system with no updates. I’m paying for a service I’m not receiving
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Snkrfrkr (@Snkrfrkr21578) reported@AskFrontier When are you going to fix the outage in LA County? It said 9:15, but is that AM or PM. The internet has been out since ~1AM
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Terri Douglas (@TerriLDouglas) reported@FrontierCorp I recently became a customer of Frontier. Today, our service developed a problem. That began at noon. For the last four hours I have unsuccessfully attempted to contact support. AI is great but must be used properly. Still no service.
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Vinny (@imvinnyvegas) reported@FrontierCorp major outage in FL and your app says no outages reported. This needs to get resolved ASAP or I’m switching to something else. I need this for work.
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Chris Bayne (@ChrisBayne6) reported@FrontierCorp 3 nights in a row now. Internet goes down late at night. I work second shift this is my time to relax. Verizon was the first straw but now I am thinking this might be the one that breaks my back.
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Xiran Rayne (@xiran_rayne) reported@AskFrontier having issues in central PA since this morning. Got a text saying it should be fixed by 4:15 pm and still no services restored. Others are now getting texts about no service til the 15th. What's the problem, why are we still without service?
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Kristy (@kristybrianne) reported@AskFrontier is actually the worst for internet. Dont fall for the low prices. Slow internet, frequent outages, impossible to talk to a real customer service rep, no communication, etc. We're headed back to our old provider.
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Chaz Owens (@chaz_owens) reported@AskFrontier I've been trying for over a week to get internet service from @FrontierCorp. No one showed up when installation was scheduled. I spent too much time today getting bounced around the their phone system, now the order to install is cancelled. Do you want customers?
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Tim Snow (@thetimsnow) reported@AskFrontier The team never came to my door. I only spoke to them after they had already started digging. They also told me they only notify homeowners if Frontier requires it (something that I’ve already mentioned), & multiple neighbors on my neighborhood said they had no notice either.
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Hakob Muradyan (@hakobmur) reported@AskFrontier I don’t know what to do anymore every support u call they tell u the same basic things to do to get ur speed back so i gave up.
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Law Dawg (@leroylawdawg) reported@FrontierCorp I just switched from Comcast/Xfinity and we're getting about half the speed. Frankly, it sucks.
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TheBoiRedd (@TheBoiRedd) reported@FrontierCorp I paid my past due bill & upcoming bill I still don't have service been almost over 24hrs!?