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Spectrum

Spectrum outages and service status in Shaker Heights, Ohio

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Spectrum generated 0 outage signals in the last 24 hours around Shaker Heights, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • 40% Internet (40%)
  • 40% Wi-fi (40%)
  • 20% Total Blackout (20%)

Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.

Problems in the last 24 hours in Shaker Heights, Ohio

The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Shaker Heights, Ohio and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 15: Problems at Spectrum

Spectrum is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Shaker Heights, Ohio

The most recent Spectrum outage reports came from the following cities: Beachwood, Cleveland Heights, and Maple Heights.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spectrum Issues Reports Near Shaker Heights, Ohio

Latest outage, problems and issue reports in Shaker Heights and nearby locations:

  • sillyolvicaroo
    Vicky B. (@sillyolvicaroo) reported from Cleveland Heights, Ohio

    @Ask_Spectrum is there an outage in my area? Can't get the app to tell me

  • magee333
    Laura (@magee333) reported from Cleveland Heights, Ohio

    @ccatmpt @suziday123 @Cbp8Cindy @cazij @JackConnie @thatsVeryKari @ja2cook @CaraMiaSG @simplysallyh @Starofthesea007 @drahus11 @joneill55 @Darylmatla @jflorez @_drazzari @DavidFoyn @PoloOrtiz9 @SLBriscoe @FionaMorgan79 @jillianne_gray @AkronWineGuru @hmgivingsoul @CleanDropMobile @FreshRoasters @LoveCoffeeHour @TracyPereira20 @Julianna_glass @confessions_cup @verizonfios Ok, that's good then....I still have Uverse, never a problem....don't want spectrum, always hear people complaining

  • LillyDiazBrown
    Lilly Diaz • she|her|ella (@LillyDiazBrown) reported from Cleveland Heights, Ohio

    @Ask_Spectrum Cleveland - we are experiencing wifi issues. Is there an ETA when service will be back?

  • RieglerAdam
    69 $avage (@RieglerAdam) reported from Cleveland Heights, Ohio

    Spectrum really is just an awful cable company 😂

  • angelo7266
    Angelo7266 (@angelo7266) reported from Cleveland Heights, Ohio

    @whiskychix @Ask_Spectrum Thanks, I never heard of it until the other day when they said the Yankees were playing on it

  • jmann31134
    Ultramann (@jmann31134) reported from Cleveland Heights, Ohio

    @deeincle @GetSpectrum No idea. They are working to fix it.

  • xX_D4H_Xx
    Dominic Holutiak (@xX_D4H_Xx) reported from Maple Heights, Ohio

    @nickywat14 @JJanusik33 @GetSpectrum Bro They’re the worst cable company in history

  • mattfromkempton
    MCG (@mattfromkempton) reported from Cleveland Heights, Ohio

    @Ask_Spectrum I need assistance, I ordered a phone but delivery delays and lack of help from @FedEx has me really wondering if I should just go buy a phone somewhere else today and cancel my plan with you

  • ChuyAlarcon
    Chuy Alarcon (@ChuyAlarcon) reported from Shaker Heights, Ohio

    Hi @Ask_Spectrum we are experiencing internet outage in Cleveland, any updates?

  • JimmyCannoli
    James Selvaggio (@JimmyCannoli) reported from Mayfield Heights, Ohio

    I’m officially done with @Ask_Spectrum and which providers. This is the 8th time in 2 weeks my internet has gone out. You’re service is horrible

  • JonEngeman
    Jon E (@JonEngeman) reported from Garfield Heights, Ohio

    @Ask_Spectrum All channels are freezing, pixelated and losing sound for days. Already rebooted and reset receiver through website. Many errors trying to reboot. Pleade help! I'm trying to watch the Browns and your service is brutal. 13317 Rockside Rd. Garfield Heights Ohio 44125

  • kaamadler
    kaye☹︎ (@kaamadler) reported from Cleveland Heights, Ohio

    **** @GetSpectrum for trying to charge me a $200 installment fee on top of an additional $60/mo for needing to upgrade my internet to work from home so I can make a livelihood!! especially right now with everything going on will definitely be switching once all this is over 😡

  • heatherthelady
    heather archambault (@heatherthelady) reported from Cleveland Heights, Ohio

    i am so freaking tired of my internet never working. what’s a girl got to do for one full day of the internet connection we pay for @Ask_Spectrum?!

  • Mkraj11
    Matt K (@Mkraj11) reported from Mayfield Heights, Ohio

    @Ask_Spectrum how long is internet going to be down in 44124. “Planned maintenance” that was planned but not communicated to customers .

  • Hey_Capone
    Young OG 🤧 (@Hey_Capone) reported from Cleveland Heights, Ohio

    Definitely looking for a ISP 😩 because @GetSpectrum is not getting it 😤 I pay too much to have bad service repeatedly

  • ktuck_91
    Tuck Daddy (@ktuck_91) reported from Cleveland Heights, Ohio

    Well guess what @GetSpectrum there is a reason entire generations are cutting your bullshit cable service, it’s b/c of unethical practices like the price hikes you feel that you can impose whenever you want

  • ChrisBancsi
    Chris Bancsi (@ChrisBancsi) reported from Cleveland Heights, Ohio

    @Ask_Spectrum I did. Only option is new service provider or staying with you by canceling, turning in the equioment, getting new service through you, getting nee equipment, paying an install fee or do it my self while still having to pay a fee. 🤔

  • ktuck_91
    Tuck Daddy (@ktuck_91) reported from Cleveland Heights, Ohio

    I am now paying the same amount as a “new customer” on a “promotional rate” but for half the speed. Real ethical @GetSpectrum

  • RussIsDope
    Russ (@RussIsDope) reported from Cleveland Heights, Ohio

    @Ask_Spectrum Cleveland just went down 44102. Any word on this?

  • mrronald216
    The R☆ted-R Super☆ (@mrronald216) reported from Cleveland Heights, Ohio

    @GetSpectrum tripping on some petty BS my Cable Bill was $280.42 I gave they ass $245.00 and these MFS really blowing up my phone over $35 and some change man imma switch my cable company back to @ATT like I intended to before after I pay this I'm cancelling them **** spectrum

Spectrum Issues Reports

Latest outage, problems and issue reports in social media:

  • OmarMisaelEsco1
    Omar Misael Escobar (@OmarMisaelEsco1) reported

    @Ask_Spectrum Once again no internet service The bill is always on time, the service you don’t care. Professionals should take other option, outrages and issues are always present with Spectrum and customer services is just null.

  • mcskiver
    david (@mcskiver) reported

    @Ask_Spectrum Well, I’m waiting for your customer service where ******** is it?

  • mista_pinkyy
    mr pink (@mista_pinkyy) reported

    @Ask_Spectrum is there an outage in nyc?

  • Ycgt9jyj2pWill
    Will Gage (@Ycgt9jyj2pWill) reported

    @GetSpectrum yall ******* suck. Every day WiFi quits working for a bit and now it’s not working at all. What am I paying for if 75% of the time it’s not working. Yall have had techs change equipment and still the same thing always happens

  • government502
    Richard Devers (@government502) reported

    @GetSpectrum . Your service is ***, $80 a month for Internet that's slower than what I pay for and goes out at least once a month. Back to T-Mobile Internet I go..

  • Vic_bleedsblue
    Vicbleedsblue (@Vic_bleedsblue) reported

    @Ask_Spectrum When the F are you guys going to get your **** together? It seems service goes down every week!!! Never see any credits for the downtime but always raising the bills and the service gets worse!!

  • QueennAriii_
    Its_Ariii (@QueennAriii_) reported

    @GetSpectrum Well I don’t have that opportunity to DM it won’t allow. I live in Lawrenceville and none of the agents were able to help. They provided a $4 credit but that’s nothing when I have work to do and can’t in my home

  • joshredraider
    Josh Waggoner (@joshredraider) reported

    @Ask_Spectrum we have lost internet 3 times in 15 minutes. In Wichita Falls, TX. Currently completely down. Please advise if we have an area wide outage or technical issue.

  • IrvanSteve
    Stephen irvan (@IrvanSteve) reported from Bakersfield, California

    @GetSpectrum what a strange and rude policy. Modem died. Lights don't come on. Went through the steps and was told I need a new modem. But you won't let me get a modem because I have a past due balance. But I'm still being charged for the Internet I can't access. Really?

  • ____poyo_______
    poyo TB🏳️‍⚧️ I AM RYAN AND PDKS #1 FANGIRL (@____poyo_______) reported

    @LiterallyMeGuy @Ask_Spectrum abt 5 years ago some family I visit often had spectrum internet and I **** you not it would literally not work at all for hours at a time, not lag, literally had 0 connection, actual ****