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Spectrum

Spectrum outages and service status in Mentor-on-the-Lake, Ohio

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Spectrum generated 0 outage signals in the last 24 hours around Mentor-on-the-Lake, including 0 direct reports.
  • The most common problems reported in this area mention TV and Internet.
  • The most recent signal from this area was received Apr 14, 4:10 PM EDT.
  • 60% TV (60%)
  • 40% Internet (40%)

Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.

Problems in the last 24 hours in Mentor-on-the-Lake, Ohio

The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Mentor-on-the-Lake, Ohio and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 16: Problems at Spectrum

Spectrum is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mentor-on-the-Lake, Ohio

The most recent Spectrum outage reports came from the following cities: Euclid, Chardon, Painesville, Mentor, Willoughby, Eastlake, Wickliffe, and Grand River.

CityProblem TypeReport Time
Euclid TV 1 day ago

Nearby cities with recent reports

Euclid

1 recent signals

1 day ago
Chardon

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spectrum Issues Reports Near Mentor-on-the-Lake, Ohio

Latest outage, problems and issue reports in Mentor-on-the-Lake and nearby locations:

  • SheWrestlesTest
    Jenna Charlton at 🏡 (@SheWrestlesTest) reported from Lakeline, Ohio

    I should mention this all started when everyone started upgrading to new modems (provided by Spectrum), so it’s potentially an issue with their equipment at a systemic quality level because @Ask_Spectrum doesn’t employe quality practices 3/3

  • ConradCharles55
    ~ (@ConradCharles55) reported from Euclid, Ohio

    @GetSpectrum is the absolute worst service I’ve ever had. I can’t wait until @ATT gets fiber in my area so I can switch over. Spectrum is going to lose a customer so fast. Especially when customer support hangs up on the phone

  • CleOptiRealist
    Brian Abrams 💭 (@CleOptiRealist) reported from Eastlake, Ohio

    @Ask_Spectrum Stupid. I will cable when at home. I'd like watch the game while I'm away from home. Cool. Guess I'll have to find another option 👍👍

  • 1Maurtez
    Maurtez (@1Maurtez) reported from Euclid, Ohio

    Dear @Ask_Spectrum don’t do that shit again

  • Chae4015
    Michaela 🌞 (@Chae4015) reported from Willoughby, Ohio

    @GetSpectrum when are you going to actually fix my internet speed bc I pay ALOT of money to not be able to get on to do my school work. Sincerely- college student trying to graduate

  • sykomeg
    Megan (@sykomeg) reported from Painesville, Ohio

    @Ask_Spectrum completely frustrated on trying to set up NEW service with your team. Wasted 4-5 hours yesterday on the phone with 7 different people and still don’t have a scheduled install appointment. Thx for nothing

  • DanBrigadir
    Daniel (@DanBrigadir) reported from Mentor, Ohio

    Yo @GetSpectrum y’all shit!

  • ConradCharles55
    ~ (@ConradCharles55) reported from Eastlake, Ohio

    @ATTCares There’s no fiber here but you need to bring it here. People are done trying to deal with @Ask_Spectrum horrible service

  • Meckleyy
    Ryan Meckley (@Meckleyy) reported from Euclid, Ohio

    Not typically one to complain but these internet companies are awful. @GetSpectrum May be the worst company I’ve ever dealt with. No joke.

  • bellabindy
    belinda kergan (@bellabindy) reported from Willowick, Ohio

    @Ask_Spectrum how come your rep signs us up for silver then you guys do a bate and switch ? That’s illegal in ohio. Spent 1/2 hr on phone with cust service, they never called back. Attorney Generals office next.

  • mark_anderson29
    Mark (@mark_anderson29) reported from Mentor, Ohio

    Hey @ATT could you please fix your cell service on Rt 20 in Mentor Ohio. I have calls drop almost daily in the same stretch. I’ve contacted you multiple times and I was told you use a stupid app that didn’t do anything. NOW that app is nonexistent. Hey @GetSpectrum how you doin?

  • Mycox_Little
    ®oSs (@Mycox_Little) reported from Euclid, Ohio

    dear @Roku & @GetSpectrum, when will y'all get back to working together? Sincerely, a frustrated customer

  • ronperk643
    Ronperk (@ronperk643) reported from Willoughby, Ohio

    @Ask_Spectrum James in billing is a jerk...im canceling my service. So you do an audit and now over charge me for 8 months?

  • ronperk643
    Ronperk (@ronperk643) reported from Willoughby, Ohio

    @Ask_Spectrum outage I Willoughby OH?

  • SheWrestlesTest
    Jenna Charlton at 🏡 (@SheWrestlesTest) reported from Lakeline, Ohio

    schedule a new appointment for potentially weeks or months later to check the line at the street level. Then when they verify it’s at street level they schedule a 3rd appointment for months later to fix it. @Ask_Spectrum this is not you being a company I can count on 2/3

  • ArmyBlue70
    HLG (@ArmyBlue70) reported from Mentor, Ohio

    Fortunately, I can watch it on a family member’s YouTubeTV account! Was thinking about cancelling Spectrum anyway. This may be the straw that breaks the camel’s back...no problem with YouTubeTV so far.

  • bellabindy
    belinda kergan (@bellabindy) reported from Willowick, Ohio

    @Ask_Spectrum I will if you will really help, if not I won’t go away.

  • bellabindy
    belinda kergan (@bellabindy) reported from Willowick, Ohio

    @Ask_Spectrum I am getting g the crappies of customer service. People if they call you don’t even leave an extention or name!!!! You escalated and I just got told when I sat through that huge wait in the phone you closed the issue. Deevon said after several attempts, they close

  • mraaroncroberts
    Aaron C. Roberts (@mraaroncroberts) reported from Mentor, Ohio

    @Ask_Spectrum Service outage in Mentor, OH since 1AM 3/24/20. I’ve rebooted multiple times, waited more than 2 minutes, etc.

  • sykomeg
    Megan (@sykomeg) reported from Painesville, Ohio

    @Ask_Spectrum completely frustrated on trying to set up NEW service with your team. Waisted 4-5 hours yesterday on the phone with 7 different people and still don’t have a scheduled install appointment. Thx for nothing

Spectrum Issues Reports

Latest outage, problems and issue reports in social media:

  • boomin_sooner
    Sooner Rage (@boomin_sooner) reported

    Nothing better than a @GetSpectrum outage during the #Masters

  • DannyEMiller
    Danny Miller (@DannyEMiller) reported

    @RedsDaily4 Can you tell the @Reds and @Ask_Spectrum to figure out their blackout areas.

  • ____poyo_______
    poyo TB🏳️‍⚧️ I AM RYAN AND PDKS #1 FANGIRL (@____poyo_______) reported

    @LiterallyMeGuy @Ask_Spectrum abt 5 years ago some family I visit often had spectrum internet and I **** you not it would literally not work at all for hours at a time, not lag, literally had 0 connection, actual ****

  • tigerzpaw783733
    tigerzpaw76 (@tigerzpaw783733) reported

    @Ask_Spectrum I don't know how to do private messaging, but this space works fine for me. We can converse here if that's alright. I can provide screenshots here as well. If that doesn't work we might be able to use alternative communication avenues

  • Lynch455
    Brian Lynch (@Lynch455) reported

    @GetSpectrum anyone else in #dtla #boyleheights #artsdistrict still without service? It's way past 2:30

  • Mike_Traylor88
    Michael Traylor (@Mike_Traylor88) reported

    @GetSpectrum this “planned maintenance” bullshit is annoying. I’m sick of this. It’s every other ******* night. This is ridiculous. I pay to actually have the internet, not watch it blink red for 48 hours. Gonna cancel if this **** doesn’t change.

  • TJoTZ
    terri ⚜️ (@TJoTZ) reported

    @Ask_Spectrum Service and tech support are always helpful but unless you’re calling to establish service Spectrum’s customer service is beyond the worst. I’ll disconnect before dealing with them.

  • Patch_2951
    Patch Timney (@Patch_2951) reported

    @Ask_Spectrum Are your wifi routers just really poor or are my walls not from this earth? Not even 50 ft from the router and my internet drops to 10% of what I get next to the router which is 1% of what I’m paying for…

  • Beachlolo
    Lori Asher (@Beachlolo) reported

    @Ask_Spectrum We have made all the changes to fix the Spectrum connection issues. There are glitches with the tv feed just stopping and squiggly lines distorting the picture. Audio and visual is not 100%.

  • nikell07
    nikell (@nikell07) reported

    @GetSpectrum you ****** are deadass ******* useless I just want to play madden all the ******* time super unreliable **** you guys if there’s a spectrum worker that boxed tell them to see me **** spectrum dumbasses