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Spectrum outages and service status in Raleigh, North Carolina

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Spectrum generated 5 outage signals in the last 24 hours around Raleigh, including 5 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Apr 15, 11:48 AM EDT.
  • 63% Internet (63%)
  • 13% Wi-fi (13%)
  • 10% TV (10%)
  • 7% Total Blackout (7%)
  • 5% E-mail (5%)
  • 2% Phone (2%)

The latest reports from users having issues in Raleigh come from postal codes 27610 , 27616 , 27609 , 27613 , 27606 , 27604 , 27615 and 27603 .

Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.

Problems in the last 24 hours in Raleigh, North Carolina

The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Raleigh, North Carolina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 15: Problems at Spectrum

Spectrum is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Raleigh, North Carolina

The most recent Spectrum outage reports came from the following cities: Raleigh, and Garner.

CityProblem TypeReport Time
Raleigh Internet 1 hour ago
Garner Internet 5 hours ago
Raleigh Total Blackout 8 hours ago
Raleigh Internet 10 hours ago
Garner Wi-fi 22 hours ago
Raleigh E-mail 1 day ago

Nearby cities with recent reports

Garner

7 recent signals

5 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spectrum Issues Reports Near Raleigh, North Carolina

Latest outage, problems and issue reports in Raleigh and nearby locations:

  • bjones88osu
    Bruce Jones (@bjones88osu) reported from Raleigh, North Carolina

    Congrats @GetSpectrum for being the single, worst cust service company in the country. Well earned honor. You suck

  • dberwyn
    Dennis Berwyn (@dberwyn) reported from Raleigh, North Carolina

    Spectrums Internet service is so unreliable. @Ask_Spectrum @GetSpectrum And add insult to injury, if you call to report outages, they will make you wait to have an intrusive technician in your house rather than taking ownership.

  • aka_Lite
    ⚠infamous_lite (@aka_Lite) reported from Raleigh, North Carolina

    So my internet decides to bail on me mid-stream @GetSpectrum needs to get a hold on this. I’ve had ongoing issues for the past month!!! I do apologize & will be back as soon as I can... 😢😢😢😢 #twitchtv #internetissues #givemeabreak

  • AlexT_Christian
    Alex Christian (@AlexT_Christian) reported from Raleigh, North Carolina

    If you look up the word "oxymoron" in the dictionary, you'll see @GetSpectrum Customer Support. 99% of the reason we're ready to move is to get rid of this awful internet service. I can't believe I have to pay for the lack of internet.

  • peter_aaron
    Stay at home (@peter_aaron) reported from Raleigh, North Carolina

    @Ask_Spectrum my service has been out for at least a couple of hours here in Raleigh NC. We are having intermittent outages it seems daily now.

  • vihlozano
    Vinicius Lozano (@vihlozano) reported from Raleigh, North Carolina

    Waking up and realize that you don’t have internet connection it’s A bummer!!! Thanks @GetSpectrum for making my quarantine Saturday morning the worst ever 👍🏿

  • Raleighwood007
    William Stott (@Raleighwood007) reported from Raleigh, North Carolina

    @Ask_Spectrum it’s been well over 72 hrs and my service is still down with cable laying in the yard

  • ChrisSFortune
    Chris Fortune (@ChrisSFortune) reported from Raleigh, North Carolina

    @GetSpectrum your moms a ***! Pay over $200 for internet and tv and no ESPN for draft and internet sucks to stream on ESPN. As soon as I figure out when to change I will.

  • jaredellis_96
    Jared Ellis (@jaredellis_96) reported from Raleigh, North Carolina

    @GetSpectrum internet is genuinely the worst

  • Blessed4_eva
    nancynance 💋 (@Blessed4_eva) reported from Raleigh, North Carolina

    I am very disappointed in the customer service that my husband and I have received with @GetSpectrum during a time like this the customer service reps should be kinder. We are all going through something.

  • ScotCarboni
    Scot Carboni (@ScotCarboni) reported from Raleigh, North Carolina

    @Ask_Spectrum service dropped for internet, phone and cable. Thought rain didn't cause issues like DirectTV. #terribleservice

  • kcheek
    Kristi Cheek (@kcheek) reported from Raleigh, North Carolina

    @Ask_Spectrum The problem IS NOT on my end. All other channels working

  • infamous_lite
    infamous_lite (@infamous_lite) reported from Raleigh, North Carolina

    Another outage from @GetSpectrum the storm hasn’t even started yet 🙄

  • sudalu4
    SuZanne LucEy (@sudalu4) reported from Raleigh, North Carolina

    @Ask_Spectrum We are on hold with no help at all. You are putting @page158books in a real bind. We need our phone number during this busy season. Wtf

  • Raleighwood007
    William Stott (@Raleighwood007) reported from Raleigh, North Carolina

    @Ask_Spectrum So your Peps came by to fix the problem but instead of fixing anything they sat around & waisted at least an hour of time Lollygagging, talking on the phone, & eating but they didn’t bother to fix a GD thing! Unbelievable!

  • AppStateJen
    FlyEaglesFlyNC (@AppStateJen) reported from Raleigh, North Carolina

    @GetSpectrum trying to report an outage for my workplace, but cannot get through to a representative. Had intermittent outages on Friday as well.

  • real_jon_c
    päntsdrunk 🩲🥃🏒 (Ovi's Version) (@real_jon_c) reported from Raleigh, North Carolina

    @Ask_Spectrum Your technician just bailed out and left the box open... And didn't fix anything. Wtf.

  • mandadamiano
    Amanda Damiano (@mandadamiano) reported from Raleigh, North Carolina

    HEY @GetSpectrum IVE BEEN ON THE PHONE FOR 48 MINUTES SOLELY WAITING ON THIS MAN’S MANAGER TO CONFIRM MY ACCOUNT NUMBER LITERALLY WTF I HATE YOU GUYS

  • Unfold_MyBEAUTY
    June 6 (@Unfold_MyBEAUTY) reported from Raleigh, North Carolina

    @GetSpectrum spectrum sucks

  • tvickBREDL
    Therese Vick (@tvickBREDL) reported from Raleigh, North Carolina

    @Ask_Spectrum Thanks- finally talked w/someone. They said there is no local outage

Spectrum Issues Reports

Latest outage, problems and issue reports in social media:

  • Vic_bleedsblue
    Vicbleedsblue (@Vic_bleedsblue) reported

    @Ask_Spectrum When the F are you guys going to get your **** together? It seems service goes down every week!!! Never see any credits for the downtime but always raising the bills and the service gets worse!!

  • MikeShaffer425
    Mike Shaffer (@MikeShaffer425) reported

    @GetSpectrum new customer here, tech was supposed to be out between 11am and 12pm. It’s now 4:40 pm and nothing. I called to see what’s up at 2:45, they told me 30mins and he would be here. Now they tried offering me $20 for my inconvenience. Seriously?!? Just going to cancel it

  • 3rika_O
    Erika Ochoa (@3rika_O) reported

    @Ask_Spectrum Wifi down again 4/13 6:15pm

  • tigerzpaw783733
    tigerzpaw76 (@tigerzpaw783733) reported

    @Ask_Spectrum I had a support chat where the agent interrupted me, ignored my schedule, created an appointment without consent, and refused multiple requests to escalate to a supervisor. I have screenshots. Requesting review + confirmation the appointment is canceled.

  • CraftyMarine
    TX Two Cents (@CraftyMarine) reported

    @Ask_Spectrum, for the last 2 weeks Marshalls does not show up when it's supposed to. Today, it's 60 minutes, but the menu says Marshalls. Please fix it.

  • cmhelix
    cx (@cmhelix) reported

    @Ask_Spectrum Can Spectrum suck any worse? No one at Spectrum technical support knows anything about its Internet Security Shield! The only control I have is to turn it ON/OFF. Ridiculous!

  • master_pso
    PsoMaster (@master_pso) reported

    @GetSpectrum how is your tech going to ring the INTERNET connected doorbell and expect us to answer the door when we called the tech to fix an INTERNET connectivity issue? Like come on? Then you force me to reschedule for ANOTHER 3 days out? We had people waiting for this fix!

  • government502
    Richard Devers (@government502) reported

    @GetSpectrum . Your service is ***, $80 a month for Internet that's slower than what I pay for and goes out at least once a month. Back to T-Mobile Internet I go..

  • RobJWachter
    Robert Wachter (@RobJWachter) reported

    @MeyerShankRac @GetSpectrum .@GetSpectrum is a professional liability. After "fixing" my internet last week, it repeatedly booted me from meetings with 3 CEOs & 2 podcasts. They jeopardized my credibility, wasted 7+ hours of my time with techs, and offered a $6 credit. Insulting. 🚮 #Spectrum #Fail

  • LocalAitch
    Scott Jones (@LocalAitch) reported

    @Ask_Spectrum @USAMagistra I love how every other reply I see from you on my feed is damage control. I'm currently decently happy with Spectrum service here and not personally complaining, mainly because we don't use your ****** routers and I have full control over my local network. It's just funny