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Spectrum outages and service status in Matthews, North Carolina

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Full Outage Map
  • Spectrum generated 14 outage signals in the last 24 hours around Matthews, including 14 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Apr 15, 9:32 PM EDT.
  • 62% Internet (62%)
  • 20% Wi-fi (20%)
  • 9% Total Blackout (9%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 3% Phone (3%)

The latest reports from users having issues in Matthews come from postal codes 28105 and 28104 .

Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.

Problems in the last 24 hours in Matthews, North Carolina

The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Matthews, North Carolina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Matthews, North Carolina

The most recent Spectrum outage reports came from the following cities: Charlotte, Matthews, Pineville, and Indian Trail.

CityProblem TypeReport Time
Charlotte Wi-fi 2 minutes ago
Charlotte Internet 32 minutes ago
Charlotte Internet 2 hours ago
Charlotte Internet 2 hours ago
Charlotte Internet 3 hours ago
Charlotte TV 3 hours ago

Nearby cities with recent reports

Charlotte

52 recent signals

2 minutes ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spectrum Issues Reports Near Matthews, North Carolina

Latest outage, problems and issue reports in Matthews and nearby locations:

  • Kenny_Groom
    KennyG (@Kenny_Groom) reported from Charlotte, North Carolina

    Who knows the WIFI 🔌? Somethings got to give with the internet service @GetSpectrum provides.

  • NemofromLondon
    Nemo (@NemofromLondon) reported from Charlotte, North Carolina

    @Ask_Spectrum experiencing outage in 28202. What’s the eta on getting this fixed??? Have work and meetings that I am missing. This is the second time in a week now.

  • liltreesap
    treeSLAT (@liltreesap) reported from Charlotte, North Carolina

    @Ask_Spectrum yall app suck, ian been able to get into my account or pay my bills since i got this ****

  • Sheena_Marie3
    Sheena Quick (@Sheena_Marie3) reported from Charlotte, North Carolina

    Really @GetSpectrum ?? Third outage this week right in the middle of virtual instruction. This throws our whole day off. Ridiculous.

  • NaturaleBeautyE
    Eboné 🍫♏️✨🏁 (@NaturaleBeautyE) reported from Charlotte, North Carolina

    Internet back out again... @GetSpectrum I cannot go two days in a row with not working.

  • JayLee0913
    Jay-Venchy (@JayLee0913) reported from Charlotte, North Carolina

    The way @GetSpectrum playing up in my face with this internet outage the past two days is not the business! I’m literally in the middle of meetings both days and the internet went out! How inconvenient!!

  • jay__sav
    gloku (@jay__sav) reported from Charlotte, North Carolina

    @Ask_Spectrum why my service out

  • blk_shrink
    Bradley T Campbell, M.Psy. (@blk_shrink) reported from Charlotte, North Carolina

    @GetSpectrum @Ask_Spectrum How could your service in the Steele Creek area be anymore HORRID and UNAVAILABLE due to DAILY outages before you PAY customers to continue service?? We CERTAINLY aren’t getting what we pay for monthly!

  • liltreesap
    808 wizard🧙🏼‍♂️🔮 (@liltreesap) reported from Charlotte, North Carolina

    @GetSpectrum yall are literally the worst business in the carolinas i hope yall go bankrupt

  • FreeFallin2k8
    BobbyJoe Clark (@FreeFallin2k8) reported from Charlotte, North Carolina

    @Ask_Spectrum I think I need a new Wifi box. I've had the same one for the past 7+ years and it's giving me trash signal. Time for an upgrade?

  • Nick_Dauphin
    Nick (@Nick_Dauphin) reported from Charlotte, North Carolina

    Went to return my modem to @GetSpectrum and they said their returns were down...So why can’t I just leave this here

  • InfoSecMatthew
    Matt Miller (@InfoSecMatthew) reported from Weddington, North Carolina

    So then @Ask_Spectrum said they had to send me a replacement SIM card. This was last week. So no problem, I wait a week (with no phone) and call back (5 times) and finally get someone and turns out someone submitted an invoice but it’s blank.

  • StoneyJones9
    Stoney Jones (@StoneyJones9) reported from Charlotte, North Carolina

    Hey @Ask_Spectrum just checking in. Over 24 hours with no internet service. When can we expect to get service in the Charlotte area? Y’all should be offering rebates to paying customers when you’re down for extended periods.

  • laurawolffphoto
    Laura Wolff🐺📸 (@laurawolffphoto) reported from Charlotte, North Carolina

    .@GetSpectrum @Ask_Spectrum I really just want to talk to someone that can help me 😭 pls 🙏🏼

  • Moose135ART
    John Moose (@Moose135ART) reported from Charlotte, North Carolina

    DMs to @Ask_Spectrum didn’t help, they can’t tell me anything, but they will call me when service is restored. Like the flashing lights on my router won’t be a clue.

  • ShannonMullaly
    Shannon Mullaly (@ShannonMullaly) reported from Charlotte, North Carolina

    @GetSpectrum why is it better to watch the Panther vs Washington game on an ANTENNA than on your streaming channel? I Pay way to much for your service to be outdone by a good ol ANTENNAE!!!

  • BlackAgitator
    My VP is Black ✊🏾 (@BlackAgitator) reported from Charlotte, North Carolina

    @Ask_Spectrum Not again! Your internet is slow as ****. I can't upload any of my apps. You've already had a 3 day outage. Why haven't you fixed your sh!t, yet? #SpectrumIsCrappy

  • SuckerFree_Que
    THE HAIRLINE HEALER... QDP 💙 🏁🇯🇲 (@SuckerFree_Que) reported from Charlotte, North Carolina

    @Ask_Spectrum is there an outage in Charlotte?

  • macnchuk
    Chuck Robbins (@macnchuk) reported from Charlotte, North Carolina

    .@Ask_Spectrum I don’t get the almost 24 hour outage. No expected return no info of any kind. @YouTubeTV looking pretty good right now

  • TheEmergeNC
    TheEmergeNC (@TheEmergeNC) reported from Charlotte, North Carolina

    @ObiWannCoyote @GetSpectrum Spectrum is the absolute worst, and they would constantly lie and say different **** in different lines of communication haha

Spectrum Issues Reports

Latest outage, problems and issue reports in social media:

  • jos3ph_666
    10k_stunna (@jos3ph_666) reported

    @Ask_Spectrum @MommyIves Wtf wrong with yall ****

  • _nelbell
    shanel (@_nelbell) reported

    @Ask_Spectrum You don’t need to review my account. Just fix the outage

  • diablo_81SC
    Jason Tyner (@diablo_81SC) reported

    @Ask_Spectrum my internet has been down for 5hrs now. I thought it was maintenance but this is ridiculous

  • RetiredLakeDad
    Anthony Osborne (@RetiredLakeDad) reported

    @Ask_Spectrum Something systemic is broken with your company.

  • TJoTZ
    terri ⚜️ (@TJoTZ) reported

    @k1rallik @Lorjayzee6 @GetSpectrum raises their price anywhere between $5to $20 every few months. They tell you all the streaming apps are free but at the current constantly rising prices maintaining service is becoming untenable.

  • LocalAitch
    Scott Jones (@LocalAitch) reported

    @Ask_Spectrum I will say that the last time the service went down outside of our control was during Hurricane Helene. So I do consider myself to be very fortunate in that regard.

  • castiglionecosp
    Old Man Castiglione (@castiglionecosp) reported

    Spectrum touts commercials as the most reliable ever “if I didn’t have spectrum I can’t guarantee I’ll have internet” tv and internet down since 11PM. Estimate 1130AM fix. We should get a discount @GetSpectrum #trash #SpectrumDown

  • PaynMusic
    timothy Nordyke (@PaynMusic) reported

    @Ask_Spectrum yall dont give a **** about security do you. It's obvious. See the differents between swearing and ******************** mf asterisks?!?! And to attempt to sensor me and squash my reports because you're scared of ascii symbols? What a joke!!

  • BethFra45342171
    Beth Frank (@BethFra45342171) reported

    @Ask_Spectrum This is called "Ask Spectrum", so I am asking for a response as to the issue(s) causing the recurring outages for 2 days. Columbus (North Linden) Ohio.

  • TJoTZ
    terri ⚜️ (@TJoTZ) reported

    @Ask_Spectrum Service and tech support are always helpful but unless you’re calling to establish service Spectrum’s customer service is beyond the worst. I’ll disconnect before dealing with them.