1. Home
  2. Companies
  3. CenturyLink
  4. Johnston
CenturyLink

CenturyLink outages and service status in Johnston, Iowa

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • CenturyLink generated 0 outage signals in the last 24 hours around Johnston, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Apr 14, 2:54 PM EDT.
  • 33% Internet (33%)
  • 33% Phone (33%)
  • 22% Wi-fi (22%)
  • 11% E-mail (11%)

CenturyLink, Inc. is an American telecommunications company headquartered in Monroe, Louisiana. It provides internet, television, phone and home security services to residential, business, governmental and wholesale customers. CenturyLink recently acquired Level3 for their business division.

Problems in the last 24 hours in Johnston, Iowa

The chart below shows the number of CenturyLink reports we have received in the last 24 hours from users in Johnston, Iowa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at CenturyLink. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Johnston, Iowa

The most recent CenturyLink outage reports came from the following cities: Ankeny, Des Moines, Urbandale, West Des Moines, Clive, and Grimes.

CityProblem TypeReport Time
Ankeny Internet 1 day ago
Des Moines Internet 2 days ago
Urbandale E-mail 4 days ago
West Des Moines Wi-fi 7 days ago
West Des Moines Wi-fi 13 days ago
Des Moines Phone 20 days ago

Nearby cities with recent reports

Ankeny

1 recent signals

1 day ago
Des Moines

1 recent signals

2 days ago
Urbandale

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

CenturyLink Issues Reports Near Johnston, Iowa

Latest outage, problems and issue reports in Johnston and nearby locations:

  • eberled
    David Eberle (@eberled) reported from Urbandale, Iowa

    @CenturyLinkHelp I have 20 MB’s contract. My WiFi has dropped below 1.0 since January. I’ve called Customer Care and they disconnect my call after a few minutes. Please help me!

  • timwindsor
    Tim Windsor (@timwindsor) reported from Des Moines, Iowa

    @dsilverman I pay $85 for Centurylink fiber, but that gets me 900+ up and down on the iMac, which is hard-wired, and 118/41 currently on the eero mesh at the farthest point in the house from a node. Usually, up is not that slow.

  • zmcclelland92
    Zach 〽️ (@zmcclelland92) reported from Des Moines, Iowa

    @CenturyLink provides decent internet service but holy hell. it’s been an hour and i’m still jumping through digital/virtual hoops in order to speak with a live, human representative. like, you could not be more inaccessible if you tried.

  • JamesDBartlett3
    James Bartlett 📎🧦🕊️🧢 (@JamesDBartlett3) reported from Clive, Iowa

    Fellow @CenturyLink #DSL customers, does your connection get choppy or drop out during heavy rain storms, then start acting normal, like nothing ever happened, the very instant the rain stops? This is such a bizarre issue, and of course the service techs can never replicate it.

  • ProfCedar
    David Naylor (@ProfCedar) reported from Urbandale, Iowa

    You are taunting me by promoting this onto my timeline, CenturyLink. You do not serve fiber to my part of town and your speeds are crap.

  • finnegap
    Patrick Finnegan (@finnegap) reported from Des Moines, Iowa

    @CenturyLinkHelp You can’t help me, you tried but had no luck.

  • VegasCyclown
    CenturyLink Fool (@VegasCyclown) reported from West Des Moines, Iowa

    @CenturyLinkHelp @CenturyLink absolutely worthless. I did get one very helpful lady on the phone who confirmed there is no longer an outage, but I am still without internet. After an hour troubleshooting over the phone, I was told they'd send someone out in 2 days.

  • jmgast75
    Jason Gast (@jmgast75) reported from Des Moines, Iowa

    @CenturyLink internet is out again in both of my businesses Downtown Des Moines AGAIN!!! How is it our service fails every other week.#centurylinksucks #investigate #criminal

  • tjklobassa
    Ty Klobassa (@tjklobassa) reported from Des Moines, Iowa

    Another day of @CenturyLinkHelp @CenturyLinkHome being a horrible service and going down in our area. #wishtheycared

  • eberled
    David Eberle (@eberled) reported from Urbandale, Iowa

    @CenturyLinkHelp I would like to thank Markus for helping me with my WiFi problem. I’m on a very tight budget and appreciate him digging in with Tech Support to hopefully resolve this problem.

  • jmgast75
    Jason Gast (@jmgast75) reported from Des Moines, Iowa

    @centurylink it shouldn’t take 300+ calls and repeated visits by technicians to tell me you don’t know how to connect 100mb service that I’m being charged for still.

  • maddienshortt
    𝐌𝐚𝐝𝐝𝐢𝐞 (@maddienshortt) reported from Des Moines, Iowa

    Rumor has it someone accidentally cut the centurylink internet line for the WHOLE Des Moines metro so if your internet’s not working 👌🏽

  • mannib
    Manni Balignasay 🥁 (@mannib) reported from Clive, Iowa

    Hey @CenturyLinkHelp looks like my Internet is down and so is my neighbors. Any outages to report for the Waukee/Urbandale area? Your app shows nothing and customer service was of ZERO help.

  • jmgast75
    Jason Gast (@jmgast75) reported from Des Moines, Iowa

    So @centurylink sold me a service that needs a specialized person to connect. Amazingly they won’t connect it and don’t have the name of any business that will. WTF!!

  • ZedineTRocket
    Zedine (@ZedineTRocket) reported from Des Moines, Iowa

    When you didn't think 2020 could get worse here comes in @CenturyLink and their horrible customer service.

  • tmj_IAD_adm
    TMJ-IAD IT Adm. Jobs (@tmj_IAD_adm) reported from Des Moines, Iowa

    Want to work at CenturyLink? We're hiring in #DesMoines, IA! Click the link in our bio for details on this job and more: Technical Support Representative #IT

  • jmgast75
    Jason Gast (@jmgast75) reported from Des Moines, Iowa

    @CenturyLinkHelp Our routers at both locations crap out after 6-9 months. Why is it the internet company charges so much ($250/mo) and cannot provide a router/modem that last more than a year. Both locations have this problem.

  • koerner_gary
    Gary Koerner (@koerner_gary) reported from West Des Moines, Iowa

    @CenturyLinkHelp @centurylinkhelp Mary, See ticket 22327815 and email me the resolution along with a refund check. Thanks

  • MagusJoe
    Joseph Kennedy (@MagusJoe) reported from Des Moines, Iowa

    @CenturyLinkHelp it is getting pretty old that I can't do a line test or talk to an agent online when your links are broken....

  • Senteznez
    Calvin Senteza (@Senteznez) reported from Des Moines, Iowa

    @CenturyLinkHelp We have been calling your offices begging to have the internet we're paying for for over 2 weeks, plz explain how you can help us more than suggesting we contact support. Something I've done nearly 10 times in the past week. You have my name give my account internet.

CenturyLink Issues Reports

Latest outage, problems and issue reports in social media:

  • JHahn7837
    Joe Hahn (@JHahn7837) reported

    @CenturyLink transitioning to @quantumfiber is not going well at all. My service has now been suspended for non-payment which was on auto pay. My CenturyLink account has been canceled and my account with Quantum is not active either. My Internet provider canceled me.

  • robleathern
    Rob Leathern (@robleathern) reported

    @uwukko If you’re using your ISP’s or carrier’s DNS servers, they can see every domain you look up. ECH doesn’t help with that at all. For ECH to actually hide your destinations, you need the full stack: 1.Encrypted DNS (DoH or DoT) pointed at a third-party resolver like Cloudflare (1.1.1.1), Google (8.8.8.8), Quad9, etc. 2.ECH support in your browser 3.ECH support on the website If any of those are missing, there’s a leak. Using your carrier’s default DNS is the most common gap—they see every query in plaintext, By default, all three major US carriers use their own DNS servers when you’re on their cellular network. Your phone automatically receives the carrier’s DNS server addresses via DHCP when it connects. The major home ISPs use their own DNS servers by default, and queries are unencrypted. Spectrum (Charter), Comcast/Xfinity, AT&T Fiber/Internet, Verizon Fios, Cox, CenturyLink/Lumen. The pattern is universal: ISPs provide their DNS as the default because it’s useful for them.

  • ITRonnieOnnie
    ITRonnieOnnie (@ITRonnieOnnie) reported

    @CenturyLink why does it take a billion freakin years to get crap done?

  • ravirockks
    Ravi Nayyar (@ravirockks) reported

    'The firm says its solutions are used by service providers, enterprises and critical infrastructure organizations. Its website lists BT, Verizon, Deutsche Telekom, CenturyLink, TalkTalk, Softbank, and Tata as its customers, along with the US Department of Defense and [LA].

  • dinarlvr
    no name (@dinarlvr) reported

    @DerrickEvans4WV CenturyLink has a filter that gets rid of 99.9% of those calls. Those are robo dialers and the AI catches them and makes them manually enter the number they're trying to call. We get maybe 1 of those robo calls a month. Usually let it go to VM and they hang up.

  • zach_data
    Zach Christopherson (@zach_data) reported

    @CenturyLink no internet after a windstorm in 98065. Any ETA on resolution?

  • TBooco
    Theresa (@TBooco) reported

    @CenturyLink Going on five days without service

  • slsloane
    Sheryl Sloane (@slsloane) reported

    @CenturyLink You have the worst customer service around! No human communication- everything on line. And you go and change the domain for your internet access and your directions don’t seem to work even for highly trained individuals. Thanks but no thanks! So sad!

  • AaronBabyar
    Aaron Babyar (@AaronBabyar) reported

    Hey @quantumfiber … when Internet suddenly gets shut off at the same time I get an email from @CenturyLink canceling my service you have a problem. When I call both offices and you both point fingers at each other rather than solving it, you have a bigger problem.

  • clendob45
    Clendob45 (@clendob45) reported

    @CenturyLink Hi Megan @CenturyLink, I already canceled my service and switched providers, but if I choose to come back to QuantumFiber/CenturyLink, I'll definitely send a DM. Thanks for the reply.