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AT&T outages and service status in Richardson, Texas

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Full Outage Map
  • AT&T generated 0 outage signals in the last 24 hours around Richardson, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout.
  • 100% Total Blackout (100%)

AT&T is an American telecommunications company, and the second largest provider of mobile services and the largest provider of fixed telephone services in the US. AT&T also offers television services under their U-verse brand. AT&T has near-national wireless coverage.

Problems in the last 24 hours in Richardson, Texas

The chart below shows the number of AT&T reports we have received in the last 24 hours from users in Richardson, Texas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Live Outage Map Near Richardson, Texas

The most recent AT&T outage reports came from the following cities: Plano, Garland, and Richardson.

Community Discussion

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AT&T Issues Reports Near Richardson, Texas

Latest outage, problems and issue reports in Richardson and nearby locations:

  • AdamGordon1977
    Adam Gordon (@AdamGordon1977) reported from Addison, Texas

    @MotherChickens @ATT @CBS @DIRECTV I agree. I have ATT for my phone and also use UVerse. This is stupid.

  • NewGirlBeauty1
    NGB Lashes, Brows, and Shopping (@NewGirlBeauty1) reported from Richardson, Texas

    @ATT Your representative told me she does not have a policy on why she can’t sell me an elephant as if she was saying go back to Africa. I am distraught and emotionally traumatized. I have anxiety. I feel defensive and alert. All from a phone sale that she never completed #Help

  • NewGirlBeauty1
    NGB Lashes, Brows, and Shopping (@NewGirlBeauty1) reported from Richardson, Texas

    @ATT She has not come back to the phone. Call is at 1 hour and 40 minutes and I have time. Also she has taking my brothers account info for a purchase and never came back. #stillonhold #help

  • billspecknoodle
    Brad Bellflower (@billspecknoodle) reported from Richardson, Texas

    .@Sling gained a new customer today when @ATT again raised the price on AttNow. Excited about digging into @Sling options!

  • armadillotek
    Armadillotek (@armadillotek) reported from Plano, Texas

    @JamesCo99949671 @ATT Should be never, because it is Atr

  • rajeshv85
    Rajesh (@rajeshv85) reported from Plano, Texas

    @ATTHelp @ATT : I got a $150 as international roaming data charges .. actually my bill shows it’s happened on 19th of July ... when I check with customer care , they said it’s a valid charge , we can’t do anything .was surprised the way they responded about this issue to customer

  • kyle_masters
    Kyle Masters (@kyle_masters) reported from Addison, Texas

    @YoshHonza @NFL @ATT It’s insanity. @ATT is an absolute joke. Also FYI if they don’t get a new carriage deal negotiated by end of this month with Disney, we lose ESPN, ABC and any network owned by Disney.

  • JoeySwiftieTx13
    Death By A Thousand Cuts (@JoeySwiftieTx13) reported from Plano, Texas

    I can’t wait to switch my Internet from @ATT to @GetSpectrum Anytime I want to stream something my apps freez or internet goes down. Att internet SUCKS

  • Viktorxavier14
    Viktor (@Viktorxavier14) reported from Plano, Texas

    @USMNT @MLS @ATT Bad day, bad team!

  • april_anita
    April G. (@april_anita) reported from Plano, Texas

    Another crazy day in Northwood Hills with the incessant hum of chainsaws and generators. Our street had a broken water main to add to the fun, and @ATT cell signal isn’t working. I’m thankful for the means for second night of hotel. And thankful for workers (1/2)

  • FriscoMike
    Michael Feeney (@FriscoMike) reported from Plano, Texas

    @ATTCares please help! I’ve been trying to reach you through DM for a week, but am not getting any responses. My WiFi has been super intermittent (on and off every 15 minutes). Please help!

  • thorvette88
    thorvette (@thorvette88) reported from Plano, Texas

    @ATTHelp @MarvinS53332997 @TEGNA What ya should be doing is giving people money off our Bill since we paying for **** and not receiving it

  • MichaelRay126
    Michael Ray. (@MichaelRay126) reported from Garland, Texas

    @ATT y’all better not drop these 22 channels. I’ll drop yalls service the moment y’all do.

  • JoeySwiftieTx13
    Death By A Thousand Cuts (@JoeySwiftieTx13) reported from Plano, Texas

    @mailman1704 @ATT @GetSpectrum It really is! It’s always going down or not working right. They told me I could have my Alexa, laptop, both TVs and Xbox running with my att services and I can literally only use my phone and both TVs like bs!

  • CupcakeMell
    melodyfair (@CupcakeMell) reported from Richardson, Texas

    An employee at an @ATT store is having her friends post fake positive reviews to flush out her ACTUAL terrible Google reviews. (they conveniently have her first AND last name) Who can I speak to? She talked down to and was disrespectful to an elder man!!! 😡

  • K_Eli28
    Katie (@K_Eli28) reported from Plano, Texas

    @ATTHelp I need to see about ordering UVerse service but the number I called (18663151897) transferred me a dept with a recording that i was calling outside their business hours (8am-11pm ET)... it’s 4:55pm.

  • stevelatimer
    Steve Latimer (@stevelatimer) reported from Plano, Texas

    @AoDespair @HBO HBO .. the network that thinks F Bombs every 20 seconds in a script some how makes it good. Absurd. Everytime I subscribe & watch .. a few shows are well done but most are simply trash competing with trash. @ATT @WarnerMediaGrp

  • brianleadingham
    Brian Leadingham Photography (@brianleadingham) reported from Richardson, Texas

    @bootsbryant77 @ATT Exactly. They only care about perception on Twitter. They want people to think they resolved the issue. But didn’t! I had to tweet again and then they just blew me off. “What bundles do you have?” Like, we want to see if you are worth our time! @ATT is not worth our money!!

  • aruckel
    Audra Ruckel (@aruckel) reported from Plano, Texas

    @ATT Need to step it up in the customer svc. dept. 1 person working on a Sunday. Stood in store for 15 minutes. No acknowledgement what so ever. Not even a “be with you in a minute”. Finally left. 8700 Preston Rd #117

  • dmburrows
    David Burrows (@dmburrows) reported from Richardson, Texas

    AT&T update: Now they’ve apparently canceled my account and sending even MORE equipment on Friday but I can’t install it until Saturday. This is totally unacceptable service @ATTHelp @ATT @

AT&T Issues Reports

Latest outage, problems and issue reports in social media:

  • APetrelak
    Alec Petrelak (@APetrelak) reported

    @ATT Still looking for assistance with an Internet billing issue

  • Chin14609
    PackEngineer32907 (@Chin14609) reported

    @ATTHelp I sent a DM but never got a reply. Apparently 25 year customers get ZERO consideration. I will remember that…

  • RubyStoneAlone
    Ruby Stone Alone (@RubyStoneAlone) reported

    Just had an @ATT chat rep named Lucky Vanessa tell me she couldn't help me when she could! She asked a bunch of questions and then refused to assist me.

  • scott_m_powell
    scott powell (@scott_m_powell) reported

    I hope someone in @ATT and @Verizon marketing is working of the script for the commercial for AST Spacemobile solution for this.

  • RicardoMay73306
    Ricardo Mayo (@RicardoMay73306) reported

    @ATTHelp how do we get assistance?????? Over and over we try but no reply???? Is this an acceptable level of customer service???

  • jcmenocal
    @Jorge Menocal (@jcmenocal) reported

    @ATT sucks. Very slow and poor communication. I am connected to a Verizon hotspot.

  • RogerEntner
    Roger Entner (@RogerEntner) reported

    The "loyalty penalty" is real: .@ATT, @Verizon, and @TMobile spend billions on device promotions and acquisition. Loyalty plans? Dressed up customer acquisition tools. They value new customers 10x more than existing ones. Churn climbs 10 basis points annually. That's 700,000 lost customers per year for a major carrier. That's $4B+ in lost lifetime value. And that's BEFORE acquisition costs.

  • ALL_Mighty_Buck
    Chuck Gravity (@ALL_Mighty_Buck) reported

    After over six years of paid @ATT tech support, my phone consistently had 4 bars. Since canceling, the signal drops to 2 bars with unreliable data. It’s time to switch providers. I've been with #ATT since 2013, after spending 2000-2013 with @TMobile. Maybe now it's time to try @Verizon.

  • Opus_Trad3r
    Order_Filled (@Opus_Trad3r) reported

    Are we under cyberattack?? @ATT @TMobile both down

  • TruthThomP
    眞PTDJ豊 (@TruthThomP) reported

    @ATTBusinessCare I changed my account to the international plan before I left the country and I guess it didn't change on your side and now my bill is over $600 and Halle in the business department basically said she can't and won't help me with this issue.