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Shentel outages and service status in Syracuse, New York

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Full Outage Map
  • Shentel generated 0 outage signals in the last 24 hours around Syracuse, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

The latest reports from users having issues in Syracuse come from postal codes 13210 .

Shentel offers residential broadband internet, TV & phone services via cable, fibre and DSL with coverage in the states of Virginia, West Virginia and Maryland.

Problems in the last 24 hours in Syracuse, New York

The chart below shows the number of Shentel reports we have received in the last 24 hours from users in Syracuse, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shentel. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Syracuse, New York

The most recent Shentel outage reports came from the following cities: Syracuse.

CityProblem TypeReport Time
Syracuse Internet 12 days ago
Syracuse Internet 22 days ago
Syracuse Internet 2 months ago
Syracuse Internet 4 months ago
Syracuse Wi-fi 4 months ago
Syracuse Internet 4 months ago

Community Discussion

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Shentel Issues Reports

Latest outage, problems and issue reports in social media:

  • jgrant_stl
    Jeremy Grant (@jgrant_stl) reported

    @Shentel What Cable Modems will work with the 300mbps service plan?

  • jgooz
    Jonathan Geukgeuzian (@jgooz) reported

    No internet service @Shentel when my neighbors still have it. An outage in Rustburg according to your automated message shouldn’t affect me if my neighbors still have service. Good customer service is NOT an automated message #internetdown

  • Waicul
    T.J. Waicul (@Waicul) reported

    @Shentel I sincerely hope you are addressing the service line issue at its source. Multiple phone calls and tech visits pointing to a larger service issue in the Forest area. 1/2

  • jtstone1996
    Jonathon Stone (@jtstone1996) reported

    @Shentel what a damn surprise. It’s off again. 5 nights in a row. About to quit. Better to have 10 mbs through frontier. At least I’ll actually have internet.

  • TheHdxChris
    Chris (@TheHdxChris) reported

    Ever since @comcast @Xfinity move into the area, the other conaony @Shentel has had nothing but connection problems.

  • JaxAndJake
    "Jaddy" JaxAndJake | Twitch (@JaxAndJake) reported

    Never mind this. @Shentel still sucks as the only broadband ISP in my area. No stream today, folks, and I don't know if I have the energy to deal with their tech support.

  • JoetheHammer3
    Joe the Hammer (@JoetheHammer3) reported

    @Shentel dear shentel i wrote you but you still ain't responding. I know you got my last tweet I typed it out perfect. I sent two tweets out yesterday you must not of got em probably was a problem the the internet or something. @fixourinternet

  • JonGarbee
    Jonathan Garbee (@JonGarbee) reported

    .@Shentel since you're so keen on the "best service" when are we going to get Fiber and IPv6 support? Quite lacking.

  • VIVASCIOUS341
    Carla (@VIVASCIOUS341) reported

    @Shentel Why is internet service down AGAIN in central Virginia? This is an ongoing problem with Shentel.

  • SilentJ1796
    🪕🛣🏠 (@SilentJ1796) reported

    @thecurseofchris Doesn't work with @Shentel apparently