Shentel outages and service status in Vienna, Virginia
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Full Outage Map
- Shentel generated 0 outage signals in the last 24 hours around Vienna, including 0 direct reports.
Shentel offers residential broadband internet, TV & phone services via cable, fibre and DSL with coverage in the states of Virginia, West Virginia and Maryland.
Problems in the last 24 hours in Vienna, Virginia
The chart below shows the number of Shentel reports we have received in the last 24 hours from users in Vienna, Virginia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Vienna, Virginia
The most recent Shentel outage reports came from the following cities: Vienna.
| City | Problem Type | Report Time |
|---|---|---|
 Vienna
|
Internet | 2 months ago |
|
Fairfax
|
Internet | 9 months ago |
|
Falls Church
|
Internet | 9 months ago |
|
Fairfax
|
9 months ago | |
|
Falls Church
|
Wi-fi | 10 months ago |
|
Falls Church
|
Internet | 10 months ago |
Community Discussion
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Shentel Issues Reports
Latest outage, problems and issue reports in social media:
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Dante (@hikingalot) reported@Shentel You guys have an outage right before the season finale of The Mandalorian is released? Not cool, guys, not cool at all.
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james stork (@JamesBosoxfan1) reported@CardsFromAttic @Shentel Hard to imagine I know. If I were a smart leader I would do these maintenance updates I don’t know maybe overnight when the customer impact would be minimal.
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Joe the Hammer (@JoetheHammer3) reported@Shentel almost 24 hours no internet access shentel are we all getting a credit for the down time I'll be checking my bill.
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LOWERCASE GUY (@LOWERCASEGUY88) reportedWhy is @Shentel the only ISP in my area? How is this fair to consumers? Constant issues and outages. Have they learned nothing from the whole Suddenlink ordeal?
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Hunter (@hwill21) reported@Shentel I’ve had internet problems for the last 8 months. You ******* suck
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Chris Scott (@drchrisscott) reported“Thanks” @CenturyLink @CenturyLinkHelp, for making us wait at home 10am-7pm for Brightspeed install. Then, our third attempted help chat, after 7pm, punting the install to next week. $shen @Shentel abandoned us to yet another horrible situation.
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Wes Wilson (@que9322) reported@Shentel what’s going on with Internet service in Radford Va? Recording says due to the nature of the outage there is no ETA.
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james stork (@JamesBosoxfan1) reported@Shentel again you are out in my area? How can you run a business like this. What a horrible customer experience and your Voice Of The Customer scores must be atrocious. Leaving to @PointBroadband as soon as it is turned on in my neighborhood. Thanks 4 putting the customer first.
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Leila Baldwin (@LeilaBug07) reported@Shentel we are passing a week of consistent outages that make it impossible to work from home. Our neighbors in Clarksville VA are feeling this pain as well. We were told you had ports down, so when are you going to replace the stack and fix the problem?
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Hampter (@Hamster_Pirates) reportedPretty sure Starlink is about to get another customer. @Shentel is a terrible provider in my area. Terrible speeds with no signs of improvement in sight. Only thing they having going for them is stability at 5mb