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Optimum

Optimum outages and service status in New York City, New York

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Full Outage Map
  • Optimum generated 1 outage signal in the last 24 hours around New York City, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Apr 15, 12:21 AM EDT.
  • 50% Internet (50%)
  • 20% Wi-fi (20%)
  • 10% Total Blackout (10%)
  • 10% TV (10%)
  • 10% Phone (10%)

The latest reports from users having issues in New York City come from postal codes 10004 , 10118 , 10003 , 10017 , 10013 and 10005 .

Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.

Problems in the last 24 hours in New York City, New York

The chart below shows the number of Optimum reports we have received in the last 24 hours from users in New York City, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near New York City, New York

The most recent Optimum outage reports came from the following cities: New York City.

CityProblem TypeReport Time
New York City Total Blackout 9 hours ago
New York City Internet 5 days ago
New York City TV 7 days ago
New York City Internet 8 days ago
New York City Wi-fi 11 days ago
New York City Internet 11 days ago

Community Discussion

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Optimum Issues Reports

Latest outage, problems and issue reports in social media:

  • Tatt2Connection
    Joe Tattoo (@Tatt2Connection) reported

    @OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.

  • danhorski
    Daniel Horski (@danhorski) reported

    One I get gift card I’m going back to @optimum . You can’t claim you’re 5G internet is good as cable when connection for smart home is terrible, mind you you’re gateway an on window sill with “excellent” signal.

  • JohnnyFNClash
    Johnny Clash (@JohnnyFNClash) reported

    Just called optimum to cancel my service and first “Dana” disconnected when I said I wanted to cancel. I called back and “Camille” laughed and hung up again. Disconnected by 5 different people. Do better @optimum. Hey @verizonfios👋

  • JeannineBSmith
    Jeannine Smith (@JeannineBSmith) reported

    Hey @optimum your internet service in Hot Springs Village, AR is terrible. I have had to reboot my modem about once per week since I started service in November. Know how many times I’ve had to reboot my Frontier modem in the last 3 years? Maybe twice 😡🤬 #optimumsucks

  • Flurpledur
    Flurpledur (@Flurpledur) reported

    13 total days (at least that I logged) We had unstable upload speeds, maybe even download. @optimum is LITERALLY the biggest scam I've ever seen. The fact that they are still in business is a ******* joke

  • Timmay7
    Tim (@Timmay7) reported

    @optimum get it right. I tried to change service and asked for my ss number. Then tried to cxl and was kept getting new sales ideas. Couldn’t speak to a manager. Get it right. @BarstoolBigCat

  • mikedolce
    Mike Dolce (@mikedolce) reported

    @OptimumHelp @SeanOfKelly @optimum Then why hasn’t my bill gone down? You are thieves.

  • harrelson69
    patrick beard (@harrelson69) reported

    @OptimumHelp @SeanOfKelly @optimum The only way the customers will be happy is putting mlb network back on the system. Stop with the statement that you pushed for a fair renewal.

  • NJ_HMS
    NJ Home Maintenance Services (@NJ_HMS) reported

    @optimum Almost a year later and our service is STILL not fixed. Meanwhile, we’re being billed in full every month for channels we can’t even watch. How is this acceptable? #Optimum #CustomerService #fail

  • JrellN
    💙OG Rell 🧡 (@JrellN) reported

    @optimum I was on the phone with you + @ATT for 8 freaking hours, yall took my whole day away from me just to transfer and unlock my phone took me all day just to get a damn unlock codem paid 600 bucks to pay off my at&t account just for my phone still not to be activated..this isnt right