Optimum outages and service status in Brooklyn, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Brooklyn, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Apr 13, 9:07 PM EDT.
- Internet (65%)
- Wi-fi (29%)
- TV (6%)
The latest reports from users having issues in Brooklyn come from postal codes 11207 , 11221 , 11206 , 11224 , 11205 , 11222 , 11217 and 11225 .
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Brooklyn, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Brooklyn, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Brooklyn, New York
The most recent Optimum outage reports came from the following cities: Brooklyn.
| City | Problem Type | Report Time |
|---|---|---|
 Brooklyn
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Internet | 2 days ago |
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Brooklyn
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Wi-fi | 5 days ago |
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Brooklyn
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Wi-fi | 5 days ago |
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Brooklyn
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Internet | 6 days ago |
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Brooklyn
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Wi-fi | 9 days ago |
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Brooklyn
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Internet | 11 days ago |
Community Discussion
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Optimum Issues Reports Near Brooklyn, New York
Latest outage, problems and issue reports in Brooklyn and nearby locations:
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mcnugget (@lucid_dreamerx3) reported from Brooklyn, New York@OptimumHelp my internet isn’t working. Help.
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Joel Acevedo (@JoelMAcevedo) reported from Brooklyn, New York.@optimum is trash. No other service available in my area. End the internet monopoly.
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mel 🥀 (@themelsig) reported from Brooklyn, New Yorklol @optimum really said you dont your internet to work, do you? would give anything to have a functional internet service but this **** has a monopoly on our area and doesnt even care if their service actually works or not
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KimGbrooklyn (@KimGbrooklyn) reported from Brooklyn, New York@optimum outage in Flatbush brooklyn?????
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Pug Lord (@KateIs4real) reported from Brooklyn, New YorkMy wifi hasn't even worked for a week and @optimum thought they would be sneaky and add HBO max randomly to my bill - they really just do **** and hope you don't notice.
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Chef Danielle Moore (@Anniemaesbakery) reported from Brooklyn, New York@1fairInternet I hope you guys help in getting people other alternatives to @optimum and their overpriced shoddy service. I am at my wits end
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Nicolle Bradford (@niccib28) reported from Brooklyn, New York@OptimumHelp why does the monthly emergency test stay on my tv for 20 mins playing smooth jazz? I can’t change channels, I’m constantly missing chunks of my shows. It’s infuriating! It isn’t happening on the app at the same time.
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Jeffthejuice (@underp8d) reported from East Flatbush, New York@optimum please fix your service in Brooklyn my Netflix and sound are never in sync due to bad connection every time I complain you tell me to get a better package - I have the most expensive package please get this fixed it’s a pain to deal with
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daddy's fancy little boy (@elephanteric) reported from Brooklyn, New York@optimum fix the outage in brooklyn
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Hadari Yao if ya nasty⚡⚡ (@FashionEnigma) reported from Brooklyn, New York@optimum @OptimumHelp Your "customer service" team is extremely disrespectful and unhelpful especially Account manager Natalie and Tika from billing...
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Shabazz Stuart (@ShabazzStuart) reported from Brooklyn, New YorkIn a moral standoff w/@optimum and so they sent my bill to collections. Never really been in collections before but after 3 weeks of 2x calls every hour I may throw in the towel. Cant imagine how ppl less privileged than myself go through this on the reg— it’s a nightmare.
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Lauren (@lauritooooo) reported from Brooklyn, New YorkVery disappointed with @optimum and their customer service. Appointments shouldn’t be scheduled at certain times if technicians won’t show up. The optimum representatives are also no help & rude. I need strong internet as a teacher. What internet service should I switch to?
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don (@citarella) reported from Brooklyn, New York@optimum Trust me, you're wrong. I've consistently received it 5 or less days before the due date and your billing support confirmed this shady practice on the phone.
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Eric Halpern (@AceNightfire) reported from Brooklyn, New YorkHey @OptimumHelp fix this outage in this area weve had for 3 days
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ktkr (@ZeroXOmega) reported from Brooklyn, New York@OptimumHelp Service outages every few minutes this afternoon (and the past few days). Are there techs in the area working on infrastructure?
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tori-lynne 🧙🏾♀️ (@transitoriii) reported from Brooklyn, New YorkAn @optimum tech came to our new apartment earlier this week. After 5 hours and lots of trips outside to vape he left us with an internet connection that barely made it to 1 mb down. Not ideal at all 😩
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mcnugget (@lucid_dreamerx3) reported from Brooklyn, New York@optimum @OptimumHelp hey wtf! Since 10:05pm the wifi has been disconnected and I’ve been trying to get school papers and deadlines met!!! No one ever responds on the phone and y’all keep charging me up the *** + late fees for a ****** service. I need help ASAP!!
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Symsational 🍫 (@_SymSymaaa) reported from Brooklyn, New York@DeshaDiorr @optimum Lost they damn minds . I’m about to black too cuz I peeped service was out for damn near 4 hours 🤨
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.
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Daniel Horski (@danhorski) reportedOne I get gift card I’m going back to @optimum . You can’t claim you’re 5G internet is good as cable when connection for smart home is terrible, mind you you’re gateway an on window sill with “excellent” signal.
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Johnny Clash (@JohnnyFNClash) reportedJust called optimum to cancel my service and first “Dana” disconnected when I said I wanted to cancel. I called back and “Camille” laughed and hung up again. Disconnected by 5 different people. Do better @optimum. Hey @verizonfios👋
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Jeannine Smith (@JeannineBSmith) reportedHey @optimum your internet service in Hot Springs Village, AR is terrible. I have had to reboot my modem about once per week since I started service in November. Know how many times I’ve had to reboot my Frontier modem in the last 3 years? Maybe twice 😡🤬 #optimumsucks
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Flurpledur (@Flurpledur) reported13 total days (at least that I logged) We had unstable upload speeds, maybe even download. @optimum is LITERALLY the biggest scam I've ever seen. The fact that they are still in business is a ******* joke
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Tim (@Timmay7) reported@optimum get it right. I tried to change service and asked for my ss number. Then tried to cxl and was kept getting new sales ideas. Couldn’t speak to a manager. Get it right. @BarstoolBigCat
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Mike Dolce (@mikedolce) reported@OptimumHelp @SeanOfKelly @optimum Then why hasn’t my bill gone down? You are thieves.
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patrick beard (@harrelson69) reported@OptimumHelp @SeanOfKelly @optimum The only way the customers will be happy is putting mlb network back on the system. Stop with the statement that you pushed for a fair renewal.
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NJ Home Maintenance Services (@NJ_HMS) reported@optimum Almost a year later and our service is STILL not fixed. Meanwhile, we’re being billed in full every month for channels we can’t even watch. How is this acceptable? #Optimum #CustomerService #fail
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💙OG Rell 🧡 (@JrellN) reported@optimum I was on the phone with you + @ATT for 8 freaking hours, yall took my whole day away from me just to transfer and unlock my phone took me all day just to get a damn unlock codem paid 600 bucks to pay off my at&t account just for my phone still not to be activated..this isnt right