Optimum outages and service status in Hoboken, New Jersey
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Hoboken, including 0 direct reports.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Hoboken, New Jersey
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Hoboken, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 15: Problems at Optimum
Optimum is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hoboken, New Jersey
The most recent Optimum outage reports came from the following cities: Hoboken.
| City | Problem Type | Report Time |
|---|---|---|
 Hoboken
|
Internet | 1 month ago |
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Hoboken
|
Total Blackout | 2 months ago |
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Hoboken
|
Wi-fi | 2 months ago |
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Hoboken
|
Internet | 2 months ago |
Community Discussion
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Optimum Issues Reports Near Hoboken, New Jersey
Latest outage, problems and issue reports in Hoboken and nearby locations:
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Masha Golubchik (@MashaGolubchik) reported from Hoboken, New JerseyI don’t like to use this word, but I hate Altice Optimum @optimum The fact that in our town they have a monopoly and we can’t get another service provider is disgusting. They charge a lot of money and the service is deplorable at best. Get it together!
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CHEF EDDIE RIVERA (@RiveraEddie_21) reported from Hoboken, New Jersey@optimum how do I get service when you can’t answer the phones. I got cut off, I get no service and my internet is down! The internet is useless if it doesn’t work and your internet service is not working. Please explain how I can speak with someone to guide me. 201-892-1179
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Amanda Rae (@manndaraee) reported from Hoboken, New JerseyMy internet went out send help @OptimumHelp
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Zachary Cahn (@zcahn) reported from Hoboken, New Jersey2/2 @OptimumHelp couldn’t activate my brand new MB8600 and insisted there were wiring issues (despite a 1ft home run direct to where it enters my apartment and having no other issues whatsoever). So I’m stuck with this giant gaping security hole of a modem
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Pete Wasserman ⭕️ (@pete_wasserman) reported from Hoboken, New Jersey@OptimumHelp I call and request a call back and you don’t call back. I go on chat and wait for hours and you still can’t help. It is pathetic and shameful what you do for customer service
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Ashley Siegel (@AshleySiegs) reported from Hoboken, New JerseyDear @optimumhelp apparently all of Hoboken has no internet. Help.
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Amanda Rae🦄💋🦋 (@manndaraee) reported from Hoboken, New JerseyOptimum can throw itself out because this shit is ridiculous, two times now this week my internet just decided to stop working ...
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Pete Wasserman ⭕️ (@pete_wasserman) reported from Hoboken, New Jersey@OptimumHelp spent 3 hours making a service change yesterday. Today you sent me the wrong bill. Spent another 2 hours on chat only for them to tell me I have to call. This is outrageous how you treat your customers.
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Anya (@anyalasagna_) reported from Hoboken, New JerseyHello we are locked inside and now do not have internet please fix it!!!! @optimum @OptimumHelp
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Chris Has Risen (@Ctaylorny) reported from Weehawken, New JerseyThe internet has been down for like 2 days! Come on! @optimum @OptimumHelp
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John Jay (@jjaneczk) reported from Weehawken, New Jersey@kaylagradyy @optimum @OptimumHelp They stink. Iv been trying to cancel them but I can’t get through
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Pete Wasserman ⭕️ (@pete_wasserman) reported from Hoboken, New Jersey@OptimumHelp you just disconnected me after an hour on hold. I’m trying to disconnect service for my dead grandmother and you are trying to charge me for the entire next month. This is unconscionable customer service.
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Betti Ortega (@bettiO) reported from Hoboken, New Jersey@AlticeUSA your @optimum service is down. Nothing is working and your customer service just disconnected my call. Expensive, bad service #enough
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José Antonio Márquez (@joseeight) reported from Weehawken, New Jersey@vjo @optimum The irony is that I am trying cable because the fiber provided by @verizonfios doesn’t work and they can’t fix it because they also don’t know what they are doing. And because of US monopolies, I have no other options.
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Pete Wasserman ⭕️ (@pete_wasserman) reported from Hoboken, New Jersey@OptimumHelp nice job squeezing another month of service fees out of a dead Holocaust survivor
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Frank Sky (@stsky) reported from Hoboken, New Jersey@optimumhelp been on with 12 different reps and supervisors after a rep messed up our home account, each one made it worse. We need an expert to unscrew this. I recommend/help 100s of businesses with their broadband in NJ and have never seen such a mess...
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Matt Garville (@ddust102) reported from Hoboken, New Jersey@nicole1121 @optimum @OptimumHelp @Andy @Bethenny Mine is down too :/
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LC Reese (@lparty2005) reported from Hoboken, New Jersey@OptimumHelp is there an outage in Hoboken,NJ for internet
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Finnegan's Pub (@Finnegans_Pub) reported from Hoboken, New Jersey@OptimumHelp My internet has been out since this morning. Modem & router look normal. Help!
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Samantha Berdoff (@berddistheword) reported from Hoboken, New Jersey@OptimumHelp wtf I want to watch #RentLive
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Will Wagner 🟧 (@WillWagnerMusic) reported@OptimumHelp @optimum The Optimum TV portal on CBS doesn't allow me to log in using the same Optimum TV log in I use for TBS or TNT. This is computer programming issue, involving how Optimum TV is connected to CBS.
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ショーン (@xx_osiris) reported@dailydirtnap **** can’t even watch the game on mlb network cuz the powers that be at @optimum are slightly retarded
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Laskinzero (@laskinzero) reported@optimum Every time your internet service goes out I'm posting that your internet service is ****. Your 99% reliability is a lie.
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FV (@51566f) reported@optimum what is the status of the outage in Monmouth county? No outage reported on the outage map but it’s been almost 12 hours. Can’t wait to switch providers in a few months.
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Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.
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@[email protected] (@pejacoby) reported@DustinFinn @optimum @OptimumHelp Aha, see, it’s a PM instead of a DM, that’ll fix it! 🤔
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Ronda McCarty (@RondaMKC) reported@optimum DON'T FALL FOR IT!! I pre-ordered a "free" iPhone 17 with a trade in during the October promotion and was SCAMMED! They LOST my phone (for 3 months) and now I'm being told I never participated in the promotion but "bought" the phone (even though I have FedEx tracking to prove it)
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NJ Home Maintenance Services (@NJ_HMS) reported@optimum Almost a year later and our service is STILL not fixed. Meanwhile, we’re being billed in full every month for channels we can’t even watch. How is this acceptable? #Optimum #CustomerService #fail
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Joe (@NYI60) reported@optimum it’s really awesome that every sporting event I watch with your service is roughly 2-3 minutes delayed and I get score updates before they happen on my screen.
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Maddy Mfuru (@maddymfuru) reported@OptimumHelp @kenneth1783 @optimum Can you help work service outage?